To de-escalate, listen to both sides calmly and acknowledge their concerns. Emphasize the shared goal and refocus on solving the issue collaboratively. Suggest a meeting to outline responsibilities and find common ground. If tensions remain high, propose involving a neutral mediator to facilitate a constructive discussion, ensuring professionalism and team cohesion are maintained

1. Gather the Team: Bring everyone together for a calm and neutral discussion. 2. Ensure Equal Voice: Allow each person to share their perspective without interruption. 3. Summarize Key Points: Highlight common goals and shared objectives to align focus. 4. Encourage Solution-Focused Thinking: Shift the discussion from problems to brainstorming constructive solutions. 5. Manage Emotions: Suggest a short break if tensions run high to help everyone regain composure. 6. Promote Respect: Emphasize the importance of mutual respect and understanding throughout the conversation. 7. Facilitate Collaboration: Guide the team toward resolving the conflict while keeping the project’s success as the priority.

Try to understand root cause first by discussing with both colleagues. Need to figure out way where both should relise rest of the team is there to help. Ask help instead of getting into any conflicts.

Step in calmly and focus on finding a solution. Start by asking both sides to explain their perspectives clearly, one at a time, without interruptions. For instance, if one person wants a tighter deadline and the other feels it’s unrealistic, ask for specific reasons and examples to clarify their points. Then, identify the common goal—like delivering quality work on time—and brainstorm practical solutions together. Suggest compromises, such as tweaking the timeline or dividing tasks differently. End the discussion by summarizing the agreed steps and assigning clear responsibilities. Follow up later to make sure things stay on track.

De-escalating a situation where colleagues are clashing over a project requires a calm and thoughtful approach. Here’s a step-by-step method to address the conflict: 1. **Stay Calm and Neutral**: As a neutral party, maintain a calm demeanor and avoid taking sides. Let both colleagues know you're there to help resolve the situation, not to judge. 2. **Listen Actively**: Allow each person to express their perspective without interruption. This helps them feel heard and valued. Make sure to ask clarifying questions if needed, to ensure you fully understand each side. 3. **Acknowledge Emotions**: Conflict often arises from emotions, so acknowledge the feelings involved.

Some of the reasons team members may clash are: - 1. Different solutions on same problem: -> In a way it is good, but you should try to explain the one giving less feasible solution by explaining its use case in different scenario and go for the most feasible one. 2. Clash over roles assigned: -> Explain them the importance of their role and acknowledge their skills to do so. 3. Hypothetical deadlines: -> Understand their point on not achieving it and throw some light on an approach to solve the task assigned. E.g., create a functioning search bar in 1 hr, approach is to use a library for searching functionality. 4. Rejection of Task submitted: -> Along with explanation of the changes assigned, appreciate their efforts!

When colleagues clash, step in as a calm, neutral force. Acknowledge their perspectives; "I see why this matters to both of you." Shift the focus to the shared goal: "We're all aiming for a stellar project, right?" Then propose a quick break or a regroup with structured priorities. Often, tension stems from misaligned expectations, so ask: "What does success look like to each of you?" Use your content-developer lens to identify overlaps; common ground is your best peacekeeper. Keep emotions in check but validate frustrations. Sometimes, clarity and a little humor can diffuse tension faster than any formal mediation.