No-show reservations are a significant challenge, but proactive strategies can help minimize their impact. Here’s how: 1. Implement Clear Cancellation Policies 2. Adopt Prepayment or partial or full prepayment for bookings. Refundable or non-refundable rate options helps 3. Leverage Overbooking Strategies 4. Automate Confirmation Reminders Send email/SMS reminders before check-in to confirm arrivals 5. Utilize Revenue Management Systems Use data-driven tools to analyze trends and optimize booking patterns. 6. Enhance Communication Channels Offer 24/7 customer support for changes to reservations. 7. Promote Direct Bookings Encourage guests to book directly on your website where terms can be more flexible you have full access to guests

First we should create a policy to ensure we are not down on no-shows -While making the booking itself we should inform the cancellation policy and record through mail communication - collect the guest contact number to ensure the arrival - collect room payment before confirming the booking - or collect credit card details using authorisation form - take over booking on no show percentage - create a cancellation policy across the platforms

1. Require a Credit Card Deposit: Ask for a deposit or prepayment when guests book. This helps confirm their intent to stay and can be non-refundable to encourage commitment. 2.Send Confirmation Emails: After booking, send an immediate email confirmation with the reservation details. Follow up with a reminder 24-48 hours before arrival. 3. Use Reminder Messages: Send SMS or email reminders the day before the guest's arrival to confirm the booking and check if they still plan to stay. 4.Track No-Show Patterns: Monitor guests who frequently no-show and consider taking preemptive measures for repeat offenders, such as requiring a non-refundable deposit for future bookings.

Outside of loyalty guests, hotels can ask for a 1 nights deposit to secure the booking. If authorization is denied, then the hotel can cancel the booking. The hotel uses a variety of communication channels to ensure the guests needs are met in real time. Each hotel runs differently but charging a form of payment is universal. Especially during inclement weather where guests with reservations might be stranded and or delayed, it is imperative that front desk staff are making every effort to ensure their arrival, pushing out the arrival date, and or canceling the reservation so others can book.