You're facing resistance from a team member. How can you effectively give feedback to drive change?
When a team member pushes back, it's crucial to approach feedback in a way that fosters understanding and change. Here's how to effectively guide the conversation:
- Focus on specific behaviors, not the person, to keep discussions objective.
- Listen actively, validating their perspective before presenting your side.
- Set clear expectations and outcomes for future performance to track progress.
How have you overcome resistance with constructive feedback?
You're facing resistance from a team member. How can you effectively give feedback to drive change?
When a team member pushes back, it's crucial to approach feedback in a way that fosters understanding and change. Here's how to effectively guide the conversation:
- Focus on specific behaviors, not the person, to keep discussions objective.
- Listen actively, validating their perspective before presenting your side.
- Set clear expectations and outcomes for future performance to track progress.
How have you overcome resistance with constructive feedback?
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Overcoming resistance involves fostering open communication and understanding concerns. Providing constructive feedback with specific examples and emphasizing shared goals can build trust. Encouraging collaboration and offering support helps address resistance while maintaining a positive team dynamic.
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Resistance from team members often arises when there is a lack of clarity about the changes being implemented. To effectively drive change, it’s essential to clearly communicate with all relevant stakeholders about "what will change and what will remain the same". Additionally, resistance can stem from the difficulty in adapting to new processes. For change to be successful, it must be supported by a strong business case, with minimal learning anxiety, and accompanied by clear communication. Furthermore, continuous feedback from the team is crucial. By empathizing with their concerns and offering support throughout the process, we can build their confidence and help them successfully navigate the change.
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To drive for change Continuous learning is an important factor to have growth and positive mindset to observation experience teaching and learning Internal integration & external adaption is imp for a cultural change 4 having improved product 4 d society #Supportivecommunication helps involves #ActiveListening, #IntentfulListening, #ListenFirstToUnderstand, #AskingClarifyQuestion, #UnderstandOtherPeoplePointOfView,#BeingNonJudgemental ,#BeingDescriptive, #BeingSpecific, #UseRightKindOfEmpathy, #AvoidCriticism, #EffectiveUseOfScareResources #OwnershipOfCommunication, #UseOfWords, #Authority #Accountability #Autonomy #Altruism #Reciprocity #ValidityingCommunication helps involves #Affirmating #Conjunctive #Accepting & #Clarifying
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Resistance may indicate they are actually listening rather than being passive or blowing you off. Not a bad thing. They are just not convinced...yet. Respect their opinion and point of view. You don't have to necessarily agree with it, though gain as much intel as to why they might be thinking what they are thinking. Principle #19: Appeal to the nobler motives. Even the most ego-driven hard-head will typically come around, by ego alone because they do not want to appear incompetent. Back up your point with evidence, specifically evidence the resisting team member relates to. Also, provide evidence from multiple trusted sources that strengthen your point of view. Keep the lines of communication open rather than closed with an argument.