Its important to understand what your journey looks like for the next five years at the very least. Are you planning a system upgrade, or do you intend to transition from onprem to the cloud? Reach out to your OEM, as depending on what your plans are, if, for instance, you intend to migrate to the cloud and you currently have an onpremise maintenance contract, there may be pricing concessions and some flexibility in how you make that transition. Most maintenance contracts may stay fixed for a period of time, then a cola adjustment. For cloud, the maintenance is typically built into the annual subscription for the duration of contract

ERP maintenance changes arise due to multiple reasons like additional ERP modules and integration with third-party applications. Better prices can be negotiated with the ERP vendor for the larger scale of products and services used.

When facing ERP maintenance changes, renegotiating vendor contracts involves clear communication. First, assess the new needs based on updates or system changes. Then, discuss these needs openly with the vendor. Ensure they understand the impact of these changes on your operations. Negotiate for adjustments that reflect the added value or workload, such as better support or pricing flexibility. Always document everything and set clear terms to avoid future misunderstandings. It's about aligning expectations for smoother long-term collaboration.