Your client disregards accessibility in IA design. How can you convince them of its crucial role?
Are you navigating the complexities of IA design? Share your strategies for enlightening clients on the importance of accessibility.
Your client disregards accessibility in IA design. How can you convince them of its crucial role?
Are you navigating the complexities of IA design? Share your strategies for enlightening clients on the importance of accessibility.
-
To convince a client of the crucial role accessibility plays in information architecture design, I would emphasize that it’s not just a regulatory requirement; it’s a best practice that enhances ROI through better user experience. Using successful case studies from reputable organizations can be effective. Highlighting metrics like increased user engagement, customer satisfaction, and revenue growth creates a compelling case. Companies that invest in accessibility often see significant returns, such as reduced support costs and higher conversion rates. These examples demonstrate that accessible IA design benefits users and makes solid business sense, leading to tangible improvements and a more inclusive product.
-
Navigating IA Design with a Focus on Accessibility - Educate with examples: Use real-world case studies to demonstrate how accessible design improves user experience and engagement. - Highlight compliance benefits: Explain the legal and ethical implications of accessibility, emphasizing how it can prevent potential liabilities. - Simplify the conversation: Break down technical jargon into understandable terms, making it easier for clients to grasp the importance of inclusive design. - Encourage user feedback: Promote user testing sessions that involve individuals with diverse abilities to showcase the value of accessibility firsthand. What strategies have you found effective in advocating for accessibility in IA design?
-
How do you convince your client of the crucial role accessibility plays in Information Architecture (IA)? . Legal Requirements: Highlight that many regions have laws mandating accessible design, which can protect businesses from legal risks. . Wider Audience: Explain that accessible design opens the product to a larger audience, including people with disabilities, expanding reach and increasing engagement. . Better Usability for All: Accessible IA often results in more intuitive navigation, benefiting all users by improving overall usability and customer satisfaction. Frame accessibility as a long-term investment—it's not only ethical but also a competitive advantage in an increasingly inclusive market.
Rate this article
More relevant reading
-
Telecommunications SystemsHow can you design a user-friendly telecommunications system?
-
Conflict ManagementYour creative and analytical teams clash on design preferences. How will you find common ground?
-
DesignYour client is not meeting expectations. What can you do to give them feedback that will be effective?
-
Product DevelopmentHow can you communicate design decisions and rationale effectively?