Navigating clashes over leadership’s impact on team performance requires a thoughtful, human-centered approach. Begin by creating a space where team members feel comfortable expressing their thoughts, without fear of judgment. Listen deeply, not just to words but to the emotions and underlying concerns. Shift the narrative from blame to shared responsibility, emphasizing the collective vision. Assess leadership’s influence through both data and personal feedback, acknowledging areas for growth while celebrating wins. Invite the team to co-create solutions, turning conflict into collaboration. By documenting resolutions and fostering transparency, you empower the team to rebuild trust and move forward with renewed purpose.