How do you learn from defect urgency and priority mistakes and feedback?

Defect priority serves as a compass guiding developers and testers through the maze of issues that inevitably crop up during software development. It's not just about identifying what's broken, but also about discerning what needs immediate attention and what can wait. Here's a breakdown of what makes defect priority a cornerstone in the realm of software testing: +Business Impact +Severity Assessment +Customer Satisfaction +Resource Optimization In essence, defect priority isn't just a checkbox on a to-do list; it's a strategic imperative that drives the success of software projects. By understanding the nuances of defect priority and integrating it seamlessly into their workflows, teams can achieve the goal.

Ideally, defect priority shouldn’t change over the duration of its life, as it is based on how it would be classified if it were happening in a production environment. However, as knowledge of the software matures, and credible workarounds evolve, the critically maybe reduced in order to help promote software to live. Beware not to promote software with too many workarounds however as you may trade one issues for a complicated technical debt situation.

Defect priority is the level of importance given to a bug or issue, which determines the order in which it's fixed. It's also known as bug priority and is closely related to defect severity, which is the impact the issue has on the software's functionality

Defect urgency is a measure of how quickly a defect needs to be fixed. It's based on various factors, including: Time and resources: How much time and resources are available to fix the defect Stakeholder expectations and deadlines: When the stakeholders expect the defect to be fixed by Potential risks and consequences: What could happen if the defect is delayed

Assigning priority and urgency to defects is akin to navigating through a maze of variables and considerations. Here's a roadmap to help you navigate this terrain and make informed decisions: +Establish Clear Criteria +Evaluate Impact on Functionality +Factor in Customer Needs +Assess Technical Complexity +Consult Stakeholders +Regular Review and Update In essence, assigning priority and urgency to defects is a multifaceted process that demands a holistic understanding of the project landscape and a collaborative approach. By adhering to best practices, leveraging stakeholder insights, and maintaining flexibility, you can navigate this terrain with confidence and ensure that your efforts are aligned with overarching goals of the project.

One thing I always found helpful is to do a retrospective on yourself and ask why you did not find the defect. Perhaps there was some knowledge you didn’t have until later or there was some other unique factor that was not present at the time of testing.