You're navigating process automation planning. How do you effectively communicate with IT teams?
Navigating process automation planning means aligning with IT. Effective communication is key. Here's how to get on the same page:
- Use clear, non-technical language when discussing goals and needs to ensure mutual understanding.
- Establish a regular meeting schedule to discuss progress and address any concerns.
- Present visual aids like flowcharts to help conceptualize processes and desired outcomes.
How do you bridge communication gaps with your IT team during complex projects?
You're navigating process automation planning. How do you effectively communicate with IT teams?
Navigating process automation planning means aligning with IT. Effective communication is key. Here's how to get on the same page:
- Use clear, non-technical language when discussing goals and needs to ensure mutual understanding.
- Establish a regular meeting schedule to discuss progress and address any concerns.
- Present visual aids like flowcharts to help conceptualize processes and desired outcomes.
How do you bridge communication gaps with your IT team during complex projects?
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Best way is to leverage CoE approach. CoE teams keep talking to various depts and identify potential processes for automation. Once evaluated and valiated, these are put in the Automation pipeline. The pipelines are discussed and prioritized with stakeholders and then subsequent sessions are conducted with team to share detailed plans of process automation.
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- Want to get your IT team on board? Start with a friendly chat! - Using simple words makes a world of difference. Avoid tech jargon; think of it like explaining your favorite movie plot to a friend. - For example, when discussing automation, say, "We want to make this process faster," instead of "We need to integrate an RPA solution." - Set up regular catch-ups to keep everyone in sync. And remember, visuals like flowcharts can be your best friend—who doesn’t love a good diagram? 🗺️ - So, roll up your sleeves and make communication a team sport! The smoother you talk, the smoother the project.
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