To maintain trust during last-minute contract changes, I prioritize transparency and communication. I inform clients immediately about the changes, explaining their implications clearly and providing actionable solutions. Demonstrating adaptability and a commitment to protecting their interests fosters confidence. By actively seeking their input and collaborating to address concerns, I ensure they feel involved and valued. Maintaining professionalism and delivering on promises reinforces trust, even under pressure.

We need to assure them that their interests remain our top priority throughout this process. Our aim is to address the reasons for the proposed changes transparently and honestly, ensuring they have a clear understanding of their purpose. By engaging in a calm and constructive conversation, we can say that "we are confident that we can collaborate effectively to achieve a result that aligns with our shared goals, without unnecessary tension".