To address feedback on the lack of inclusivity in your training materials, consider the following steps: 1. Diverse Representation: Use images and examples that reflect various cultures, genders, abilities, and backgrounds. 2. Inclusive Language: Avoid biased terms and ensure language is welcoming. 3. Accessibility: Provide materials in multiple formats to cater to different needs. 4. Cultural Sensitivity: Include content that respects and acknowledges different cultural backgrounds. 5. Feedback:Continuously gather and implement feedback to improve inclusivity. By making these changes, you can create a more inclusive learning environment.

O primeiro passo é revisar os materiais de treinamento com um olhar crítico e inclusivo, buscando identificar lacunas relacionadas à diversidade. É essencial envolver pessoas com diferentes perspectivas no processo de revisão, como colaboradores de diferentes origens culturais, idades e gêneros. Além disso, investir em treinamentos sobre diversidade e inclusão para os responsáveis pela criação do conteúdo garante que os materiais futuros estejam alinhados a esses princípios.

لمعالجة نقص الشمولية في المواد التدريبية، أبدأ بالاعتراف بالملاحظات وشكر المعلقين، ثم أراجع المحتوى لتحديد القصور. أشرك فريقاً متنوعاً لمراجعة المواد وضمان استخدام لغة محايدة وأمثلة تعكس التنوع مع توفير الوصول لذوي الإعاقة. بعدها، أختبر المواد مع مجموعة متنوعة لتلقي التعليقات وأجري التعديلات اللازمة، وأخيراً أضمن التحسين المستمر من خلال مراجعات دورية وتدريب الفرق على مبادئ الشمولية.

I have seen training programs failing majorly due to 1. Lack of content 2. Facilitator's failing to deliver content effectively Understand learning gaps on ground - Your team could be struggling on business outcomes because they are missing some skills or knowledge. Identify it Curate Content that connects - Don't make the mistake of 'one size fits all'. Make the connect closer to your audience. Define your purpose ( learning objective)clearly Use Multiple learning experiences - Your audience may be a mix of Visual, Auditory, Kinaesthetic. Use audio visuals, role plays, case studies , break out rooms wisely Do a pre and post training evaluation. Let your cohort apply the learnings. Get supervisor feedback in 90 days. Link to PMS

I usually treat feedback as feed forwards. Understand the feedback, review the training content, update content where necessary. Inputs from experts could be sought to review and refine. Test the revised materials and regularly review and update materials to ensure they stay inclusive as societal norms evolve.

Focus on 3 things: 1) Readability. Make sure that font type and size, negative space between characters and lines, colour contrast and luminance, closed captions for videos and captions for images are appropriate. 2) Representation. Make sure the materials don't exclude or misrepresent any identity and social group. 3) Target audience. Make sure you really planned your materials with a leave-no-one-behind approach.