Your new front desk staff are in training. How do you measure their progress effectively?
Evaluating the progress of your new front desk staff is crucial for maintaining high standards in hospitality management. Here’s how you can measure their progress effectively:
What methods have you found effective for measuring staff progress?
Your new front desk staff are in training. How do you measure their progress effectively?
Evaluating the progress of your new front desk staff is crucial for maintaining high standards in hospitality management. Here’s how you can measure their progress effectively:
What methods have you found effective for measuring staff progress?
-
One-on-ones and regular meetings have been invaluable for measuring staff progress. These sessions allow us to provide direct feedback, address challenges, and acknowledge strengths. They help us set clear goals and targets, creating a structured path for improvement. By consistently monitoring performance through these meetings, we've been able to see tangible progress and ensure alignment with our standards.
Rate this article
More relevant reading
-
HospitalityHow can you become a guest service trainer in hospitality?
-
HospitalityHere's how you can turn failure into a valuable learning opportunity in your hospitality profession.
-
Staff DevelopmentHow can hospitality management training improve guest experience?
-
Hospitality ManagementWhat are some effective ways to train hospitality staff to meet changing customer expectations?