What do you do if your team members in event production lack trust and rapport?

1 Communicate clearly and frequently

Communication is the key to establishing and maintaining trust and rapport in any team, but especially in event production, where you need to share information, feedback, and expectations constantly. To communicate effectively, you need to use clear and concise language, avoid jargon and ambiguity, and tailor your message to your audience. You also need to communicate frequently, using different channels and formats, such as emails, calls, meetings, reports, and presentations. By communicating clearly and frequently, you can keep your team members informed, aligned, and engaged.

4 Provide feedback and recognition

Feedback and recognition are vital for improving and rewarding trust and rapport in any team, but especially in event production, where you need to monitor and celebrate your team members' achievements and improvement. To provide feedback and recognition, you need to give specific, timely, and constructive feedback, highlighting strengths, areas for improvement, and action steps. You also need to give sincere, public, and personalized recognition, acknowledging efforts, results, and impact. By providing feedback and recognition, you can boost your team members' confidence, motivation, and loyalty.

5 Resolve conflicts constructively

Conflicts are inevitable in any team, but especially in event production, where you need to deal with different opinions, interests, and expectations. Without trust and rapport, conflicts can escalate and damage your team's performance and morale. To resolve conflicts constructively, you need to address them promptly, calmly, and respectfully. You also need to listen actively, empathize genuinely, and negotiate fairly. By resolving conflicts constructively, you can restore and enhance your team's trust and rapport.

6 Lead by example

Leading by example is the most effective way to inspire and sustain trust and rapport in any team, but especially in event production, where you need to set the tone and direction for your team's culture and behavior. To lead by example, you need to demonstrate the values, attitudes, and skills that you expect from your team members, such as honesty, integrity, professionalism, and excellence. You also need to show your team members that you care about them, their work, and their success, by being supportive, responsive, and accountable. By leading by example, you can influence and empower your team members to trust and respect you and each other.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?