Users are pushing back against your new ERP inventory features. How do you overcome the resistance?
When users resist new ERP (Enterprise Resource Planning) inventory features, it's crucial to understand their concerns and provide the right support. Here's how you can get your team on board:
How do you handle resistance to new tech in your organization? Share your strategies.
Users are pushing back against your new ERP inventory features. How do you overcome the resistance?
When users resist new ERP (Enterprise Resource Planning) inventory features, it's crucial to understand their concerns and provide the right support. Here's how you can get your team on board:
How do you handle resistance to new tech in your organization? Share your strategies.
-
When users resist new ERP inventory features, it’s important to listen to their concerns first. Start by offering hands-on training sessions, showing them how these features simplify their tasks. Share real-life examples of how the new system improves accuracy and saves time. Invite them to provide feedback and make small adjustments based on their input. By involving them in the process and making them feel heard, resistance turns into collaboration, easing the transition.
-
Overcoming resistance to new ERP inventory features starts with empathy and clear communication. First, listen to users' concerns to understand their pain points. Then, highlight the benefits of the new features, such as improved accuracy, time savings, and reduced manual work, framing them in terms of their specific roles. Provide hands-on training tailored to different user groups, allowing them to explore the features in a safe environment. Encourage two-way feedback by creating channels where users can share their challenges and suggestions. Address any issues promptly, showing that their feedback matters. Appoint change champions within teams to advocate for the system and support their peers.
Rate this article
More relevant reading
-
ERP ImplementationsHow do you handle the resistance and feedback from your ERP users and customers?
-
ERP ImplementationsHow do you manage ERP scope creep and budget overruns during implementation?
-
Enterprise Resource Planning (ERP)How do you support and give feedback to ERP users?
-
ERP ImplementationsHow do you develop and implement a post-implementation support plan and budget?