Zeitfenster für Anrufe definieren, Morgenstunden für Deework nutzen, wenn dringend und wichtig: zurückrufen. Mit meinem Zeitplan fortfahren und probieren die Zeitblöcke einzuhalten, auch wenn ich mit machen Aufgaben nur angefangen habe.

I would advise that client requests should most often be a priority, whether urgent or business as usual. I would suggest blocking out time to respond to such tasks, such as an hour first thing in the morning, plus further additional time mid-afternoon. This will ensure that there are at least two opportunities to deal with any client requests. However, flexibility will be needed should any additional urgent requests come in each day in order to resolve the client's issue as quickly as possible.

Personally, I do everything by appointment. I have systems and rules for managing time. We serve people first come, first served. Nobody gets to cut into the front of the line. If it’s a real emergency, they can call 911.

1. Assess Priority 2. Communicate and Set Expectations 3. Prioritize Tasks 4. Use Time-Blocking 5. Delegate 6. Leverage Tools and Technology 7. Limit Disruptions 8. Learn for the Future