Here's how you can hone essential skills during a sales operations internship.

Being fully submerged in the day-to-day practices is truly the only way to grasp the full understanding of the how to manage CRM. This is done by not only understanding the functionality of the business structure but also the voice of the consumer. Running analytic data (Daily, weekly, and monthly) you will begin to see the trends of the consumers. This helps to create sales strategies and future collections based on the demand from the customer. Taking your time to understand the ERP system your company uses, and how to run reports for quicker turnaround of analytics data is an extremely important. It helps to develop strategies in a more efficient manner.

There is no substitute for practice. I would put my desk right next to one of the senior people and listen to their conversations. If you are remote, ask to join as many calls as you can and just take notes. Watching someone who knows what they are doing will greatly increase your progress and baseline. They you have to take that knowledge and practice, practice, practice.

Establish what you want to achieve from the internship, such as mastering specific tools, understanding sales processes, or improving your analytical skills. Regularly seek feedback from your supervisor and colleagues to ensure you're on track with your goals. Gain proficiency in CRM (Customer Relationship Management) systems like Salesforce or HubSpot. Understand how they track sales activities, manage leads, & generate reports. Practice analyzing sales data to identify trends, patterns, & areas for improvement. Use data to solve problems related to sales performance, process inefficiencies, or forecasting inaccuracies. Learn to communicate effectively with cross functional teams & establish strong network. Seek guidance from Mentors

I did this when i was newbie. I listened more to them (even if its phone conversation or not) and learned from it. Take down notes and mostly you must have better comprehension so you can fully understood everything.

Communication is your lifetime investment plan. The more you invest your time and dedication in Communication, the more you gain love and respect and career advancement.

Los proyectos son importantes para renovar las ideas de ventas, innovar en productos que generen rentabilidad futura, etc, pero no deben quitar el foco a lo principal: "La Venta". Cuando el proyecto y el tiempo destinado es más importante que la venta propiamente tal, se desvirtúa la base o los cimientos de lo que queremos lograr.