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Trans Audit is truly the leader in the transportation post audit services industry, renowned for its professional client first approach, results, and innovative Microsoft Power BI cloud-based interactive dashboards and analytics. Trans Audit specializes in ensuring maximum post payment audit recoveries for its clients. Its combination of technology, expertise, thoroughness, and unique consultative approach produces the highest potential for expense recoveries further emphasizing the value of partnering with Trans Audit.
With almost fifty years of experience in the post audit industry, Trans Audit continues to evolve, masterfully navigating and improving the post payment audit process for its Fortune 500 and Global 1000 clients. Trans Audit’s approach is entirely client-centric minimizing the time, effort, and resources required by clients, keeping the process simple, swift, and straightforward. This propensity for delivering top-notch client centric services is rooted in Trans Audit’s strategic consultative approach and core beliefs. It is for all these reasons and a high degree of client satisfaction, that Trans Audit was chosen by LTO’s readers as the Freight Post Auditor of the Year.
The Trans Audit Advantage
Many shippers unintentionally overspend due to overbillings and overpayments, and a post audit can help recover these funds and provide the insight and business intelligence to reduce or eliminate these unnecessary expenditures. Without Trans Audit as a partner, a transportation post audit can be time-consuming and complex, requiring a deep analysis of invoices, payments, rates, and contracts.
Trans Audit is honored to be selected by LTO’s readers and our clients as the Transportation Post Audit Company of the Year. This recognition is a true testimony to our dedicated staff, our unique consultative approach, and unending focus on our clients and the results we continually produce for them
Trans Audit’s transportation post audit process analyzes billing and payment accuracy from multiple perspectives. It examines payment-related issues to identify instances where a carrier has been overpaid. Trans Audit also investigates potential overbillings, where carriers may have inadvertently charged above the agreed rates, misapplied accessorial charges, or deviated from contractual terms. Trans Audit ensures adherence to agreements and detects any discrepancies. The company’s logistical analysis verifies that the invoiced charges are reasonable and align with actual logistical operations. This layer of review confirms that all billed services are accurate and justified.
“Rather than relying on a single review, we apply a multi-layered, iterative review process. Different sets of experts examine the data multiple times, ensuring every detail is scrutinized from various angles,” says Peter Kerwin, VP of Audit Operations at Trans Audit. “By doing so, we leave no stone unturned, providing our clients with confidence that all shipments were paid accurately and in line with their expectations.”
A case in point is when Trans Audit, in an impactful partnership, joined forces with a Fortune 200 multinational automotive manufacturing giant employing over 65,000 employees.
Within a year, Trans Audit filed claims exceeding $4 million, successfully recovering over $3 million for the client. These recoveries primarily stemmed from errors related to detention, revised billings, payment discrepancies, rate issues, and incorrect accessorial charges.
“We have proprietary systems specifically designed for post audit processes, along with an extensive team of Subject Matter Modal Experts (SMMEs). Our analysts specialize in various modes of transportation, giving us a competitive edge,” says Dani Funk, VP of Process, Resource, and Organizational Development at Trans Audit. “We also have a dedicated carrier relations group that works directly with their assigned carriers. They govern the entire process—from claim submission through resolution—providing comprehensive end-to-end claim and refund management.”
During onboarding, Trans Audit documents the nuances and requirements of each client. This detailed information is then clearly communicated to the assigned analytical team, which consists of SMMEs covering all transportation modes, analyzing data, identifying errors, trends and anomalies which creates a powerful synergy between performance and results. Handling and applying complex carrier agreements and rate structures can be challenging, as each client has unique terms. Trans Audit’s SMMEs thoroughly review and interpret contracts and agreements, ensuring they were fully understood and applied accurately. The end result is not limited to the refunds Trans Audit secures for clients but moreover the valuable insights gained from the post audit process.
“Transparency is key to our approach, and TransPortal+TM ensures clients always have visibility into the audit process and outcomes. We pride ourselves on transparency and a consultative approach, and the technology enables us to keep clients fully informed,” says Vikki Van Vliet, SVP of Sales and Marketing.
Continuous Feedback for Optimal Client Management
Trans Audit has a structured feedback mechanism in place to continually enhance the client experience. Regular monthly and quarterly calls, as well as more formalized business reviews, are conducted for maximum impact and address any emerging needs. During these consultative sessions, findings, recommendations, and questions are addressed. Trans Audit customizes its approach and level of engagement to match each client’s preferences and provides detailed insights from the post audit process, highlighting key areas identified throughout the audit to help clients optimize their operations.
Unsurpassed Expertise
Trans Audit’s approach and more importantly, its staff make all the difference. Its SMMEs, averaging over a decade at Trans Audit, possess over 20 years of post audit experience gained from roles at shipper, carrier, freight audit and payment, banking, IT and accounting companies. Trans Audit’s leadership averages over 25 years of post audit and related industry experience. It is this combination of experience, expertise, and dedication that facilitate superior post audit results. For example, Van Vliet has had the pleasure of being with the company for nearly 14 years. Kerwin, who oversees all operational aspects, particularly related to post audit processes and the analytical team, brings more than 25 years of experience in the transportation and logistics sector. Funk, who has worked with Trans Audit for over 12 years in varying roles, supports all functional areas and drives growth within the organization. She also manages the onboarding process for new clients, ensuring a smooth integration.
But it goes beyond just these three—the entire team includes individuals who have worked on multiple sides of the industry. Trans Audit’s broad range of perspectives allows it to offer a well-rounded approach to its clients and enables Trans Audit to deliver a superior client experience and results.
It is for these reasons, as well as reader and industry feedback, and most importantly, a high degree of client satisfaction, that Trans Audit was chosen as the Freight Post Auditor of the Year. Congratulations to Trans Audit on this impressive achievement.
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Company
Trans Audit, Inc.
Management
Chad Kennedy, President & CEO
Description
Trans Audit is the world’s largest transportation post payment audit specialist, operating in the U.S., Europe, Singapore and China. With almost 50 years of experience, it recovers overbillings and overpayments while minimizing future expenses for Fortune 500 and Global 1000 companies. Its proprietary audit process and consultative approach empowers clients and delivers consistent significant financial results.
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