ReBound

With nearly 𝟮𝟬 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, ReBound combines a global returns network, operating in 𝟭𝟱𝟬+ 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀, 𝟯𝟬𝟬+ 𝗰𝗮𝗿𝗿𝗶𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀, and 𝟰𝟬+ 𝗹𝗼𝗰𝗮𝗹 𝗵𝘂𝗯𝘀 with advanced tech-driven products. From initiation at our online portal to first-mile logistics, processing, and last-mile delivery, we seamlessly manage every step of the returns journey - 𝗴𝗹𝗼𝗯𝗮𝗹𝗹𝘆. Let us turn your returns challenge into an opportunity for growth. Discover more at https://okt.to/PptaeG

🎉 𝗛𝗮𝗽𝗽𝘆 𝗡𝗲𝘄 𝗬𝗲𝗮𝗿 𝗳𝗿𝗼𝗺 𝗥𝗲𝗕𝗼𝘂𝗻𝗱! 🌟 Here’s a glimpse of our amazing teams celebrating a year full of success, learning, and growth. 💪💚 Thank you to our clients, partners, and colleagues for being part of our journey. 🌍 Here’s to achieving even greater milestones together in 2025! 🚀 #HappyNewYear #BetterTogether #TeamReBound #SuccessIn2025 #ReturnsManagement #ReverseLogistics

📅 Today, many countries mark 𝗕𝗼𝘅𝗶𝗻𝗴 𝗗𝗮𝘆, a tradition rooted in generosity and community support. Historically, this day has been associated with giving to those in need, reflecting a spirit of sharing and goodwill. 🌟 At ReBound, we embrace this ethos not only on Boxing Day but throughout the whole year, 𝗱𝗼𝗻𝗮𝘁𝗶𝗻𝗴 𝗶𝘁𝗲𝗺𝘀 𝗶𝗻 𝗴𝗼𝗼𝗱 𝗰𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻 𝘁𝗼 𝗶𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹𝘀 𝗮𝗻𝗱 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝗶𝗻 𝗻𝗲𝗲𝗱 through our partnerships with charitable organizations. This practice not only supports those facing challenges but also promotes sustainability by extending the lifecycle of products, thereby reducing waste and benefiting our planet. 🌍♻️ By integrating responsible returns management with charitable giving, we aim to make a positive impact on both humanity and the environment. 💚 Are you participating in Boxing Day? Share your experiences in the comments below! #BoxingDay #CommunitySupport #Sustainability #ReBoundReturns #CharitableGiving #PlanetCare

🎉 𝗛𝗮𝗽𝗽𝘆 𝗛𝗼𝗹𝗶𝗱𝗮𝘆𝘀 𝗳𝗿𝗼𝗺 𝗥𝗲𝗕𝗼𝘂𝗻𝗱! 🌟 As 2024 comes to a close, we’re incredibly thankful for our clients, partners, and team who made this year remarkable. Together, we’ve transformed returns into opportunities and taken meaningful steps toward a sustainable future. 🌍♻️ Here’s to a festive holiday season and an even brighter 2025 – filled with joy, growth, and endless possibilities! #HappyHolidays #NewYear2025 #ReturnsManagement #ReverseLogistics #Sustainability #Innovation #CustomerSuccess #TeamWork

As we come to the end of the year, we’re incredibly happy to share that several of Reconomy’s brands have achieved outstanding results in their EcoVadis sustainability assessments this year! Valpak Limited and Reverse Logistics Group (RLG) have achieved Platinum rankings, placing them in the top 1% in their sectors! 🏆 Over the past six years, not one, not two but seven Reconomy brands have earned EcoVadis accolades, ranging from Silver to Platinum. This milestone underscores our commitment to embedding sustainability at the heart of everything we do and reaffirms our leadership in the circular economy. Congratulations to: Platinum award-winners Valpak Limited and Reverse Logistics Group (RLG) Gold award-winners Reconomy Connect Silver award-winners: ReBound, Combineering A/S and Noventiz GmbH who have been recognised for being committed to excellence. 𝗬𝗼𝘂 𝗺𝗮𝘆 𝗮𝘀𝗸, 𝘄𝗵𝘆 𝗱𝗼𝗲𝘀 𝘁𝗵𝗶𝘀 𝗺𝗮𝘁𝘁𝗲𝗿? An EcoVadis rating is a globally recognised industry benchmark for sustainability, assessing performance across: 1️⃣ Environment 2️⃣ Labour & Human Rights 3️⃣ Ethics 4️⃣ Sustainable Procurement The results are based on policies, actions, and results, providing an both an independent industry benchmark and a holistic view of sustainability efforts. 🌟 𝟮𝟬𝟮𝟱 𝘃𝗶𝘀𝗶𝗼𝗻. This year, many of our brands have set the bar high and next year Diane Crowe, Reconomy’s group sustainability director, has highlighted that the Reconomy family of brands will be aiming even higher! 𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝘁𝗵𝗮𝘁 𝗹𝗼𝗼𝗸 𝗹𝗶𝗸𝗲 𝗶𝗻 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲? ✅ Bring all brands, including newly acquired ones, up to Gold or higher standards. ✅ Implement a robust Sustainable Procurement Policy aligned with ISO 20400 to ensure transparency and ethical practices across our supply chain. ✅ Continue driving progress by engaging with suppliers and benchmarking performance for continuous improvement. We’re proud of the strides we’ve made, and we’re committed to driving progress for our customers, communities, and the planet. We hope you’ll join us in congratulating our award-winners and the fantastic teams that made it happen. #Sustainability #CircularEconomy #Reconomy #EcoVadis #SustainableBusiness #SustainabilityAwards https://okt.to/MfRZrL

🎁 𝗣𝗿𝗲-𝗹𝗼𝘃𝗲𝗱 𝗴𝗶𝗳𝘁𝘀 𝗮𝗿𝗲 𝗼𝗻 𝘁𝗵𝗲 𝗿𝗶𝘀𝗲 𝘁𝗵𝗶𝘀 𝗖𝗵𝗿𝗶𝘀𝘁𝗺𝗮𝘀! 🌍 New research by YouGov for Advanced Supply Chain Group Ltd and ReBound reveals that 𝟰𝟯% 𝗼𝗳 𝗦𝗵𝗼𝗽𝗽𝗲𝗿𝘀 will look to buy pre-loved gifts this year. 🎄📦 With consumers increasingly driven by sustainability and savings, second-hand gifting is becoming mainstream. Jelle Schoenmaker, Managing Director at ReBound, highlights how retailers can efficiently offer pre-loved items through sustainable take-back and reconditioning flows. 👉 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 𝗵𝗲𝗿𝗲: https://okt.to/ul3b4F #Sustainability #SecondHandGifting #ReturnsManagement #CircularEconomy #RetailTrends #PreLoved

We’re proud to announce that ReBound has been recognised as the 𝗥𝗲𝘃𝗲𝗿𝘀𝗲 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 – 𝗚𝗹𝗼𝗯𝗮𝗹 𝟮𝟬𝟮𝟰 by FDI Insider. As part of Reconomy, ReBound continues to lead the way in omnichannel returns management, delivering a seamless end-to-end returns experience for large and scaling retailers worldwide. By integrating cutting-edge returns technology with an extensive logistics network, we’ve built a complete ecosystem to streamline returns globally. This award celebrates our commitment to helping clients focus on what matters most – their core business – while we handle the complexities of returns. 🌟 Closing 2024 on a high note! 🌟 𝗛𝗲𝗿𝗲’𝘀 𝘁𝗼 𝗺𝗼𝗿𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝗮𝗻𝗱 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝟮𝟬𝟮𝟱! 🚀 https://okt.to/rzMaeI #ReturnsManagement #ReverseLogistics #ReBound #Reconomy #GlobalRecognition #Omnichannel

🗞️ 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗣𝗼𝘀𝘁-𝗛𝗼𝗹𝗶𝗱𝗮𝘆 𝗥𝗲𝘁𝘂𝗿𝗻𝘀 𝗳𝗼𝗿 𝗠𝗮𝗿𝗸𝗲𝘁𝗽𝗹𝗮𝗰𝗲 𝗦𝗲𝗹𝗹𝗲𝗿𝘀 📦🎁 The holiday season brings a surge in sales – but also in returns. In their latest article, ChannelEngine shares essential tips for marketplace sellers to navigate the challenges of post-holiday returns while maintaining customer satisfaction and streamlining processes. 🛍️ Learn how to optimize your returns strategy, balance customer expectations, and boost retention. 🔗 𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲: https://okt.to/CcvbMV Thank you Marko Kiers, our Chief Commercial Officer at ReBound, and Lucas Kuijken, Global Manager Channel Partnerships at Channel Engine, for contributing to this important discussion! #ReturnsManagement #Ecommerce #MarketplaceSellers #CustomerSatisfaction #PostHolidayReturns #ReverseLogistics

Imagine negotiating discounts with AI-powered bots while shopping online. Sounds futuristic? It’s happening now! Retailers are experimenting with haggling bots, allowing customers to negotiate prices on everything from clothes to furniture. While this innovation boosts engagement and gives shoppers a “win,” it also raises questions about the impact on returns. Here are the key takeaways from Wouter ten Heggeler, Product Manager at Reconomy brand ReBound, on this exciting trend: 𝗛𝗮𝗴𝗴𝗹𝗶𝗻𝗴 𝗠𝗲𝗲𝘁𝘀 𝗔𝗜: Retailers are blending the ancient art of haggling with cutting-edge AI, offering real-time negotiation experiences that excite customers. 𝗧𝗵𝗿𝗶𝗹𝗹 𝘃𝘀. 𝗨𝘁𝗶𝗹𝗶𝘁𝘆: Gamifying discounts could shift focus from product value to the thrill of “winning,” leading to impulse buys and higher return rates. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗞𝗲𝘆: AI bots that offer unique, personalised deals are more likely to enhance customer satisfaction and reduce buyer’s remorse. 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗶𝗻𝘁𝗼 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿: Haggling bots provide new data on customer motivations and actions, offering retailers valuable insights to improve their strategies. 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗥𝗲𝘁𝘂𝗿𝗻𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀: From personalised exchange suggestions to forecasting return volumes, AI can revolutionise both visible and behind-the-scenes aspects of returns. 𝗧𝗵𝗲 𝗥𝗼𝗹𝗲 𝗼𝗳 𝗥𝗲𝘁𝘂𝗿𝗻𝘀 𝗕𝗼𝘁𝘀: Future bots might negotiate partial refunds, suggest eco-friendly carriers, or offer store credit options, balancing customer satisfaction with operational efficiency. 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝗔𝗵𝗲𝗮𝗱: Integrating this technology across supply chains and meeting diverse customer expectations will take time, especially for complex cases that still need human support. 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗚𝗿𝗼𝘄𝘁𝗵 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆: Executed well, haggling bots represent a chance for retailers to create engaging shopping experiences while refining their returns processes for a competitive edge. 𝗪𝗵𝗮𝘁’𝘀 𝗡𝗲𝘅𝘁? Could we see bots negotiating free returns memberships or promoting sustainable options? The possibilities are endless, but success will depend on balancing innovation with fairness and trust. Want to learn more? Read Wouter’s full take on how AI haggling bots could reshape ecommerce and the impact on returns. https://okt.to/ZeXNEi #Ecommerce #Retail #AI #CustomerExperience #ReturnsManagement #Sustainability #CircularEconomy #Reconomy

🌍𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗔𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁: 𝗥𝗲𝗕𝗼𝘂𝗻𝗱 𝗥𝗲𝘁𝘂𝗿𝗻𝘀 𝘅 𝗨𝗻𝗶𝘁𝗲𝗱 𝗥𝗲𝗽𝗮𝗶𝗿 𝗖𝗲𝗻𝘁𝗿𝗲🤝  We’re thrilled to announce our new partnership with United Repair Centre (URC)—a significant step forward in our commitment to 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗰𝗶𝗿𝗰𝘂𝗹𝗮𝗿𝗶𝘁𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 and driving positive change in the eCommerce returns landscape. URC is a social enterprise offering brands high-quality 𝗿𝗲𝗽𝗮𝗶𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 at scale, supported by cutting-edge technology while creating meaningful social and environmental impact. This partnership brings together ReBound’s expertise in innovative returns solutions with URC’s renowned capabilities in high-quality clothing repair. 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿, 𝘄𝗲’𝗿𝗲 𝗲𝗻𝗮𝗯𝗹𝗶𝗻𝗴: 𝗖𝗶𝗿𝗰𝘂𝗹𝗮𝗿𝗶𝘁𝘆 𝗮𝘁 𝗦𝗰𝗮𝗹𝗲: Providing sustainable repair services to extend garment lifecycles and minimize waste. 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗦𝗰𝗼𝗽𝗲: Matching global client needs with expansive reach. 𝗛𝗶𝗴𝗵-𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝗿𝗲𝗽𝗮𝗶𝗿𝘀: Ensuring repaired garments are as durable as the originals. 𝗦𝗼𝗰𝗶𝗮𝗹 𝗩𝗮𝗹𝘂𝗲: Empowering local communities and reducing waste. At ReBound and URC, we share a vision for a more sustainable future, where products are kept in use longer, reducing environmental impact while delivering exceptional value to our clients and their customers.  #Sustainability #CircularEconomy #Partnership #ReturnsAndRepairs #ReBoundReturns #UnitedRepairCentre