Mews

Staffing problems? Not around here. 🙅   Damien Janssens, General Manager of Hotel Mercure Roeselare, shares how Mews helped them cut training time and equip staff with the right tools. New team members are mastering everything from check-ins to payments in no time. 🚀 

Balancing automation with the human touch is crucial. Hotels should offer guests the flexibility to choose their preferred level of interaction with staff or technology. In this video, General Manager Damien Janssens shares how Hotel Mercure Roeselare successfully achieved this balance thanks to Mews. 🥳

On a recent episode of The Modern Hotelier Podcast, Richard Valtr sat down with David Millili and 🎙️Steve Carran to discuss all things hospitality. Richard emphasized the importance of hoteliers understanding why guests choose their hotel and the pivotal role they play in meeting those expectations. Watch or listen to the entire episode now: 📺 YouTube: https://lnkd.in/e4SHFcE4 🎧 Apple: https://lnkd.in/e79-kGTk 🔈 Spotify: https://lnkd.in/eKYCjpzn

“Our customers decide what our brand’s future will look like.” Dimitris Manikis of Wyndham Hotels & Resorts explains how branded hotels no longer follow a rigid set of standards. Instead, modern guests are shaping the brand experience. Is your PMS equipped to keep up? 👀

How do you build the perfect technology ecosystem for your hotel? If you feel overwhelmed by choice or want some expert, impartial advice, you’d be wise to put the kettle on for our latest Mews Coffee Corner episode, which features Ira Vouk, MBA, author of Hotel Tech 101. Settle in for some essential tech stack tips and tricks, including:  • Where to begin  • Which tools are essential  • What’s relevant for your segment ☕ Watch the video now: https://hubs.ly/Q030jvHq0

The key to a painless PMS switch? A well-prepared change management. Watch Mick Vazquez of YHA Australia share expert insights on how to ease the transition to new tech and help hotel staff embrace its benefits. 🏆 

"Hospitality should be the biggest industry on the planet." Mews founder Richard Valtr sat down with David Millili and 🎙️Steve Carran on The Modern Hotelier Podcast to explore the opportunities shaping hospitality in the AI era. Watch or listen to the full episode now and discover Richard's bold vision for the future of the industry: 📺 YouTube: https://lnkd.in/e4SHFcE4 🎧 Apple: https://lnkd.in/e79-kGTk 🔈 Spotify: https://lnkd.in/eKYCjpzn

Hotels handle vast amounts of sensitive guest data, making them prime targets for increasingly sophisticated phishing attempts. In our latest article, we explore: 🔒 How phishing works and why it’s evolving  💳 The impact these attacks can have on your reputation and bottom line  💡 Practical steps to safeguard your team and guests We also share how Mews is leading the charge with robust security measures, from device-level authorizations to expert-led training. Stay vigilant, stay secure: https://lnkd.in/gx8P3C9m

‘Twas the holiday season, and all through the hotel  There were smiles on the faces of all personnel;  The payments were processed, the charges were posted,  ‘And all automated,’ the proud GM boasted. Guests could return from their parties, carefree,  And ease into their rooms with Mews Digital Key;  While those who returned with a pain in their head  Could use online check-out for more time in bed. So here’s to more bookings, more upsells, more chargeables,  Let’s have a great year, let’s make it remarkable.    We hope you have a brilliant festive season and an even better year ahead.    From everyone at Team Mews 🎄🎄🎄

"We installed our previous PMS fifteen years ago, and it hasn’t changed since. Mews gives us more flexibility – we’re not locked into outdated software that hinders our growth." And that's how Hotel Relais de la Côte d'Or, a French countryside hotel, transformed its operations with Mews, crafting modern stays powered by the latest hospitality tech. 🏆 🇫🇷 Full story here: https://hubs.ly/Q02_NHyR0