Journeyz

Happy New Year from Journeyz! 🎆🥂 Here’s to an amazing 2025—may it be a year of minimal churn and maximal expansions.

Swipe to learn how proactive customer engagement transforms B2B relationships.

Is your revenue team missing out on expansion opportunities? Discover how SaaS land and expand strategies can help align priorities, personalize journeys, and turn existing accounts into growth engines. Read more: https://lnkd.in/d9S-BsbE

Happy holidays from Journeyz!🎄⛄ Wishing you joy, connection, and meaningful customer moments this festive season.

Today, 118 years ago, Reginald Fessenden transmitted the first radio audio broadcast, including voice and music. Fast forward to today — SaaS organizations can interact with their customers via video and voice calls, capturing these moments and leveraging GenAI to automatically discover their business objectives. 🎙️🔗

We all know the family Netflix experience: each member gets their own profile, tailored to unique preferences. Now imagine doing the same with your customers. With GenAI, you can personalize journeys for every stakeholder in a strategic account, aligning with their individual business goals. It’s like creating profiles for each persona, ensuring everyone gets a journey that truly fits.

Swipe to learn how aligning product adoption with customer value transforms SaaS growth.

Reactive customer success is like responding to fires after they’ve started. Proactive customer success is about preventing them entirely—mitigating risks, driving retention, and unlocking growth. Discover how to shift from reactive to proactive strategies today: https://lnkd.in/dqUJZk6U

Swipe to see how AI transforms customer journey mapping.

34% of Customer Success teams say a lack of tools hinders their growth. But it’s about more than just tools — It’s about having a single source of truth. When teams are anchored around customer value with unified data, they deliver insights that empower every account, turning data into actionable growth.