Intelligent SME.tech

With greater demands for laptops and other hardware across all industries, educational establishments must embrace pre-used and refurbished devices in order to achieve the best value. In this month's Industry Unlocked feature, Steve Dickinson, Head of Supply Chain at Espria, argues that education organisations should trust that Windows 11-ready, BSI-certified refurbished IT equipment can be an affordable and environmentally friendly alternative to new devices. "This shift in attitude towards refurbished IT equipment has been driven by several factors, including cost savings and environmental sustainability and the ability to offset these devices against carbon footprint." That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/eP-TMuhn If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

Frontline workers, employees which are directly involved in essential tasks such as customer service, production and service delivery, are crucial to a business’ success. Companies need to be aware of how engaged these employees are and how to recognise the signs if these employees are unhappy. In this month's Expert Profile feature, Merel van der Lei, CEO of Wyzetalk, discusses the seven critical signs your workforce needs an engagement boost. "Boosting interaction and enthusiasm through recognition, feedback and social interaction opportunities can create a positive work environment where employees feel valued and appreciated." That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/eP-TMuhn If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

On this month’s front cover, we feature Founder and CEO of Bonzer, Ulrich Svarrer. As an SEO provider, Bonzer understands how important marketing is in enabling the success of a business. Therefore, it placed a strong emphasis on its marketing efforts. However, this opened the business up to some issues. It found it difficult to stay on track with its marketing budget. By partnering with Pleo, Bonzer implemented a comprehensive spending solution that captured every expense across the business while integrating seamlessly with local accounting systems for all entities, ensuring tighter control over marketing expenditures. That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/eP-TMuhn If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

On the cover of December's edition of Intelligent SME.tech, we're delighted to feature Founder and CEO of Bonzer, Ulrich Svarrer. He discusses how Pleo has helped it streamline its marketing spend management and make more informed decisions. Frontline workers are crucial to a business’ success. Companies need to be aware of how engaged these employees are and how to recognise the signs if these employees are unhappy. In this month's Expert Profile feature, Merel van der Lei, CEO of Wyzetalk, discusses the seven critical signs your workforce needs an engagement boost. In this month's Industry Unlocked feature, Steve Dickinson, Head of Supply Chain at Espria, argues that education organisations should trust that Windows 11-ready, BSI-certified refurbished IT equipment can be an affordable and environmentally friendly alternative to new devices. That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/eP-TMuhn If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

The contact centre is continually changing. AI is now broadly used and SMEs need to find the right balance between using this technology and retaining their uniqueness. In this article, Jon Dainton, Head of Customer Operations Services at Fasthosts, explores how SMEs can achieve the best outcomes by combining AI’s efficiency with the human touch. 💡 Read the full article below: #AI #AIWorld #AIEfficiency #SME #Technology #Fasthosts #HumanSupport #ContactCentre

Generative AI (GenAI) is for the last mile. If you want to create something special that resonates with your target audience, you first need an underlying data infrastructure – and other forms of AI working under the surface – to facilitate this innovative approach. In this month's edition, Matthew Biboud Lubeck, General Manager EMEA from Amperity, outlines how GenAI can personalise communications at scale. "While many organisations are awash with data, it’s often unstructured and siloed." That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/e-63YjMc If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

Large institutions from Tesla to Blackrock have been investing in Bitcoin for years, but most SMEs still haven’t joined the revolution. That’s hardly surprising given that smaller businesses are focused on day-to-day operational concerns and surviving in a cut-throat market. What use is Bitcoin to them? In this month's Tech Trends feature, Danny Barugh, Founder & Chief Executive Officer, LondonLink, explores the specific benefits of Bitcoin for SMEs. "For smaller firms, crypto’s most meaningful benefit is in the realm of transactions and operations, not investment." That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/e-63YjMc If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

AI advancement continues to gather pace, with many benefits for businesses. But research has show that SMEs can be slower on the uptake of using AI in daily operations, with many employees taking it upon themselves to learn more about AI. In this article, Nikolaz Foucaud, Managing Director EMEA from Coursera, explains why creating a strong, structured AI policy on skilling is key for SMEs which want to gain a powerful competitive advantage. 💡 Read the full article below: #SME #AI #AISkills #Tech #TechStrategy #BusinessCompetition #Coursera #AIAdvancement

On the front cover of this month's edition, we feature Paul Walker, Co-owner, Fred Aldous. Fred Aldous is an arts and crafts store based in the UK. It has seen its fair share of changes as it has been in business for 138 years. As the company grew and moved into e-commerce, it faced finance management challenges. It made the switch from manual accounting to accountancy software platform, Xero. Using Xero to manage supplier payments has not only saved hours on an almost daily basis, but also allowed the business to build stronger relationships directly with its suppliers. Here, Paul tells us more. "Another changing tide that Fred Aldous has had to ride is the shift towards digital payments." That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/e-63YjMc If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com

On the front cover of November's edition of Intelligent SME.tech, we're thrilled to feature Paul Walker, Co-owner of Fred Aldous, an arts and craft company based in the UK. He explains how Xero has helped the arts and crafts company save hours on managing supplier payments. Large institutions from Tesla to Blackrock have been investing in Bitcoin for years, but most SMEs still haven’t joined the revolution. That’s hardly surprising given that smaller businesses are focused on day-to-day operational concerns and surviving in a cut-throat market. What use is Bitcoin to them? In this month's Tech Trends feature, Danny Barugh, Founder & Chief Executive Officer, LondonLink, explores the specific benefits of Bitcoin for SMEs. Generative AI (GenAI) is for the last mile. If you want to create something special that resonates with your target audience, you first need an underlying data infrastructure – and other forms of AI working under the surface – to facilitate this innovative approach. Matthew Biboud Lubeck, General Manager EMEA from Amperity, outlines how GenAI can personalise communications at scale. That's just a snippet of what we have to offer in this month's magazine. Want to get ahead in your industry? Read the full magazine in the link https://lnkd.in/e-63YjMc If you'd like to feature in the next issue of Intelligent SME.tech, contact our Managing Editor, Rebecca Miles at rebecca@lynchpinmedia.com