We’re thrilled to receive amazing feedback like this on Gartner Peer Insights! ✨ It reaffirms our mission to deliver impactful, user-friendly solutions. At Whatfix, being a true partner in driving success for our customers is at the heart of everything we do. Check the full review here: https://lnkd.in/g46zeu-Q Explore why our customers trust Whatfix to power their digital adoption: https://lnkd.in/gewAi6gC #whatfix | #digitaladoption | #gartnerpeerinsights | #customerfirst
Whatfix
Software Development
San Jose, CA 208,024 followers
Digital Adoption Platform | Empowering individuals and organizations through Digital Adoption.
About us
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix. For more information, visit the Whatfix website.
- Website
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https://shorturl.at/lcWoN
External link for Whatfix
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- San Jose, CA
- Type
- Privately Held
- Founded
- 2013
- Specialties
- SAAS, Interactive guides, Employee/User Training, Interactive walkthroughs, Enterprise Product Adoption, Performance Support System, User Adoption, Product Adoption, User Onboarding, Customer Support, Customer Success, User Engagement, Digital Adoption, and Change Management
Products
Whatfix
Digital Adoption Platforms
Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application that looks 100% native. With Whatfix, create interactive walkthroughs, product tours, user onboarding checklists, smart tips, field validation, self-help wikis, hotspots, and more. Understand how users are engaging with your applications with advanced product analytics. Whatfix has seven global offices across the US, India, UK, Germany, Singapore and Australia and empowers dozens with Fortune 500 companies' digital adoption journeys. Whatfix has raised $140 million and is backed by Softbank Vision Fund 2, Sequoia Capital India, and Cisco Investments. For more information, visit Whatfix’s website - https://bit.ly/4bj6rGM
Locations
Employees at Whatfix
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Vispi Daver
Helping Companies Accelerate Software Product Adoption!!!
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Douglas Sidrim de Figueiredo
Partner Sales - Alliances & Channels
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Kevin McArdle
Sales Leader @ Whatfix | Empowering companies to deliver accelerated ROI on their software investments
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Elias Sekfali
Senior Principal Solution Consultant at Whatfix | Driving Business Growth
Updates
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Modern CRMs are complex. Without proper support, end-users (sellers, BDRs, marketers, CSMs) can't maximize their potential. This leads to frustration and missed goals. 𝗧𝗵𝗲 𝗞𝗲𝘆: Effective support empowers your team to master the system, leverage features, and achieve both individual and business goals. 𝗪𝗵𝗮𝘁 𝗪𝗼𝗿𝗸𝘀? Learn more here ▶️ https://lnkd.in/gs7yUJF2 #whatfix | #digitaladoption | #CRM | #blog
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Understanding your users’ digital journeys is no longer optional—it’s essential for success in today’s rapidly evolving digital landscape. In his latest article with Database Trends and Applications, Vara Kumar Namburu shares how implementing a robust Product Analytics (PA) strategy transcends merely adopting a tool. It’s about creating a seamless synergy between product development, user needs, and business objectives. By leveraging PA, organizations can: ✅ Bridge digital gaps for seamless adoption ✅ Elevate user satisfaction through intelligent insights ✅ Stay ahead with predictive analytics The future of PA shines brighter than ever with its integration into AI, machine learning, and connected systems like CRM and marketing platforms. This innovation paves the way for truly personalized experiences that resonate with users at every touchpoint. Discover how PA can drive user-centric innovation and transform your digital adoption journey. Read more: https://lnkd.in/gd3xEKqV #whatfix | #digitaladoption | #productanalytics
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Switching your CRM isn’t just an upgrade—it’s a total game-changer for your sales and marketing operations. Legacy systems hold you back, but making the transition is like performing a brain transplant on your organization - you can’t rely on a few YouTube tutorials or watercooler advice. Learn how to navigate the CRM transformation process here - https://lnkd.in/gwmJXxAp #whatfix | #digitaladoption | #CRM | #blog
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❄️🎄 The holiday season shines even brighter thanks to our customers! We're thrilled to share that their feedback has helped us earn 22 new G2 Winter Badges, including recognition as a Leader in DAP, Best Relationship in Customer Self-Service, and Enterprise Leader in DAP. 🏅 A HUGE thank you to our amazing customers for their trust, support, and invaluable feedback. These milestones are a true reflection of our partnership and their success. 🙌 Here’s to growing, innovating, and achieving even greater things together in 2025 and beyond! ✨ #whatfix | #digitaladoption | #G2 |
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Stop overthinking your database management and streamline your processes on Oracle with Whatfix! ✅ Support your end-users in their moments of need with in-app, real-time guidance for successful maintenance and compliance of company-wide databases. Reduce process errors and accelerate time-to-proficiency with Whatfix’s Gen-AI-powered Digital Adoption Platform. Learn more: https://lnkd.in/gUS5g_UH #whatfix | #digitaladoption | #softwareclicks | #scww | #database
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We’re entering a new technological era where the best interface is no interface at all. In this The Times Of India article, Vara Kumar Namburu predicts the rise of the “No UI” era—where interfaces fade into the background, and technology adapts intuitively to users. Powered by userization, this shift will create hyper-personalized, connected, and frictionless experiences that just work.This is the future of technology—invisible yet transformative. Read more: https://lnkd.in/gfHPhYMn #whatfix | #digitaladoption | #userization
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Implementing a new HCM platform can be a daunting and costly endeavor. (Hint: It’s not just about the software) With HR software costing up to $360 per employee per year, a medium-sized enterprise with 5,000 employees faces an annual bill of $1.8 million. That's before you add implementation and maintenance fees. 😱 Ouch! But here’s the kicker: It’s not enough to just invest in the software. You need a robust end-user adoption strategy to get the ROI you’re after. Here’s how you drive HCM end-user adoption - https://lnkd.in/gd33Ewnx #whatfix | #digitaladoption | #blog | #hcm
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"When the first DAP vendor didn’t integrate with our tech and caused more headaches than solutions, it was clear we needed a better approach..." That’s how Adina Nichols, Global Learning & Development Technology Lead at Uber, described her experience with a previous vendor while trying to enhance training for Uber’s 40,000+ contact center agents. After exploring other solutions, Uber chose Whatfix to seamlessly integrate into their custom-built CRM. The result? A 50% reduction in agent training time! Thanks, Adina, for sharing your journey and trusting Whatfix to be part of it! Discover why our customers love Whatfix: https://lnkd.in/gQjyFrCi #whatfix | #digitaladoption | #customerfirst | #customerlove | #whatfixcustomers