HelloDone.ai

HelloDone enables online retailers to have automated post purchase conversations with their customers via WhatsApp, Messenger & Instagram. Retailers add a WhatsApp or Messenger icon to their websites and emails enabling customers to choose to use social messaging to automatically handle all post purchase queries including the ability to manage home delivery timings and location on the fly. This reduces customer service costs and creates new, engaging channels with the customer for enhanced revenues. The platform complements our clients' current digital domains and integrates with their agents’ workflow and CRM tools.

Website

http://www.hellodone.ai

External link for HelloDone.ai

Industry

IT Services and IT Consulting

Company size

11-50 employees

Headquarters

London, England

Type

Privately Held

Founded

2020

Specialties

Conversational Interface, AI, WhatsApp, Mobility as a Service, SaaS, Facebook Messenger, Machine Learning, Natural Language Processing, Natural Language Understanding, Last Mile Logistics, Online Retailers, Post Purchase Experience, Instagram, and retailtech