Swanky (Shopify Plus Agency)

Another Swanky Christmas was had in Aus recently🎄 No doubt a warmer evening, but still a time of celebration and good food. #christmas #party #ecommerce #swankyaustralia

With BFCM behind us, returns are flooding in. But what does a good returns process look like? Sean C. answers this in our recent article and looks at: ✅ strategies for effective returns management; ✅ reducing the need for returns in the first place; and ✅ ecommerce tech to ease and streamline the process. Read to learn how this stage in the purchase journey can positively impact customer relationships, brand reputation and revenue. 👉 https://bit.ly/3BmynNy Loop | Try with Mirra | Linnworks | Descartes Peoplevox | Refundid | Harper | Order Editing | Shopify 🚀

We recently joined the Klaviyo team in their new offices ✨ The time was spent discussing next year's strategy and sharing feedback. We've really enjoyed working with Jack Johnson and the broader Klaviyo team in 2024. Together we've helped clients drive more revenue through SMS & email marketing. Excited to see what we can achieve together in 2025 🙌 #klaviyo #emailmarketing #shopify #ecommerce #partnership #swanky

Looking to enhance your Shopify checkout experience? Keen to reduce cart abandonment? We shared three of our top tips with Loqate, a GBG solution to reduce friction at this final point in the customer journey: 1️⃣ Simplify the checkout process 2️⃣ Customise the experience using Shopify’s checkout extensibility 3️⃣ Integrate address and email validation to reduce errors Learn more about these three tips here 👇 https://lnkd.in/d3t-kYFF #loqate #shopify #checkout #ecommerce #swankyagency

Why is a Customer Data Platform (CDP) useful for omnichannel retailers? Could it be something you add to your tech stack next year? We've launched an on-demand webinar to help answer these questions. Join industry experts James Guerin and Sean C. as they discuss how to succeed with Klaviyo CDP, including: ▪️ the basics and benefits of a CDP for ecommerce; ▪️ tips for better data capture and activation; ▪️ real-world examples of successful CDP use; and ▪️ how to overcome implementation challenges. Watch the recording here 👉 https://bit.ly/4gdotME #ecommerce #shopify #data #klaviyo #cdp #swanky

Earlier this year, we had the pleasure of working with Australian fashion swimwear brand bond-eye swim, part of The Bond-Eye Australia Group. We helped create a more performant and reliable ecommerce infrastructure to support group-wide growth, whilst upgrading the store's aesthetics and optimising UX. Project highlights include: ✨ A new Shopify custom design that perfectly captures the essence of bond-eye swim ⏫ Upgrading the site to Shopify 2.0, using the Swanky Theme 🛠️ Development of bespoke functionality, including a handy fit guide and interactive outfit builder 🧑💻 Use of our multi-store codebase solution to enable easy code deployment and management across the brand group Read the full story in our new case study: https://bit.ly/4iLRwJF #ecommerce #fashionecommerce #casestudy #shopify #shopifyagency #swanky

For subscription brands, rewards can be an effective tool to prevent churn and increase loyalty. They make subscribers feel valued, boost satisfaction, and help forge stronger brand-consumer relationships. Recharge's Rewards module leverages data to help retailers maximise these benefits. We recently did a deep dive into this native functionality, exploring how brands can use credits, gifts and discounts to keep subscribers engaged and retained. Find out more on our blog 👉 https://bit.ly/3OPinGX #ecommerce #subscription #loyalty #recharge #shopify #swanky

🚀 SITE LAUNCH 🚀 Grimoire NYC launched on Miami beach last Wednesday night. This new-to-market, queer-owned skincare brand is disrupting the industry with strong creatives and excellent products. Swanky has supported Grimoire's Shopify store creation and will be working to grow this brand’s ecommerce store in the coming months. Watch this space 👇 grimoirenyc.com 👀 #skincareecommerce #ecommerce #shopify #grimoirenyc #swankyagency

A very Swanky christmas was had on Friday night 🎄 Great to celebrate Christmas and team successes together with food and games and laughs. #christmas #party #ecommerce #swankyagency

Yesterday we visited Klaviyo's new offices to reflect on our joint successes in 2024 and talk strategy for the year ahead 🚀 We also had the pleasure of meeting representatives from other agencies across EMEA and sharing feedback with Andrew Bialecki, Co-Founder & CEO of Klaviyo. Big thanks to everyone involved for such a fantastic day! Catherine Lambert, Sarah Hanney, Adam Green, Jack Johnson, James White, Céline Dibert, Code - a Shopify Plus agency, Radikal, Shopify Plus Partner, Woolman #ecommerce #klaviyo #shopify #partnerships #swanky