How can you perfect your interview skills? 💪 Maria says practice makes perfect! Ask your family member, friend, or cat to sit down and practice with you. Not only will this they be able to give you valuable feedback, but you will get a confidence boost to help you ace your interview first time!
Rapport Guest Services
Hospitality
London, England 7,212 followers
We believe that every guest experience should be unique
About us
“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.” - Dirk Talsma, Managing Director Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include: - Cateys Front of House Team of the Year (five times) - Cateys People & Training award (three times) - HR Diversity Champion for the Global Diversity List - Diversity and Inclusion award for HR in Hospitality Award - People Development Award at the FSM awards Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland, Hong Kong, Australia, and New Zealand. The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. Employee engagement, personal and professional development, and career progression for our Ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join. Instagram: @rapport_guest_services Facebook: @RapportService MyGwork: Rapport
- Website
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https://www.rapportservice.com/
External link for Rapport Guest Services
- Industry
- Hospitality
- Company size
- 501-1,000 employees
- Headquarters
- London, England
- Type
- Public Company
- Founded
- 2012
Locations
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Primary
Get directions
20 Red Lion Street
London, England WC1R 4PS, GB
Employees at Rapport Guest Services
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Olga Melnykova
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Jari (Jay) Mattila
General Manager - Workplace Operations. Dynamic workplace experience and hospitality leader with a successful record of transforming employee and…
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Gary Acheson, Assoc CIPD
Head of Learning & Development at Rapport and Restaurant Associates
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Dirk Talsma
Managing Director at Rapport Guest Services and Restaurant Associates Venues
Updates
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✨Here are some more CV tips from Maria✨ 💡Focus on the highlights, and make them clear, concise, and impactful. ◾ Use bullet points to make your CV easier to read. ◾ Avoid lengthy paragraphs and focus on what matters the most. It should be as easy as possible for the reader to get to know you and your achievements. Make sure every word count!
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🌟Starting your career in corporate guest services?🌟 Are you passionate about delivering exceptional guest experiences? We’re hiring a Corporate Receptionist to join our dynamic team at our client's Baker Street office. You will be perfect for this role if you have a passion for providing a remarkable and memorable guest experience. 𝐖𝐡𝐚𝐭 𝐰𝐞 𝐜𝐚𝐧 𝐝𝐨 𝐟𝐨𝐫 𝐲𝐨𝐮: - Complimentary breakfast, lunch, and refreshments - Career progression opportunities - Access to over 50 training workshops and leadership programmes - Discounts with a wide range of retailers - Quick access for you and your immediate family to a digital GP - One paid day off for charity work, and so much more! 📍Full-Time | Monday to Friday | Maternity cover with a guaranteed permanent role at the end of the period. 💷 £29,700 P/A Learn more about the role and what benefits you have access via the link here 👉 https://lnkd.in/ef7kBzGj
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✨ First impressions matter! ✨ Daniel O'Hehir, our Director of Client Operations, shares his top tips for interview success: 👔 Dress to impress. While you don’t need a tie or formal attire, aim to look professional and polished. If you feel your best, you're going to perform your best. Stay tuned for more practical tips to help you shine in your interviews.
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✨ Stand out after your interview with Maria’s top tip! ✨ 💌 Sending a simple 'thank you' email after your interview shows appreciation and reinforces your interest in the role. 📝 Keep it short. Mention something specific from the meeting and express your excitement about the opportunity. Sometimes it's the little things can make the biggest impact and Create Rapport. Follow for more interview tips from the experts!
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✨ Nail your next interview with these tips from Nadia, our Lead Internal Recruiter! ✨ 🔍 Research the company and consider why you want to work there. 🧘♀️ Be yourself. Relax, enjoy the experience, and let your personality shine. ❓ Come prepared with thoughtful questions based on your research. Interviews can be nerve-wracking, but preparation and authenticity go a long way. Follow for more practical advice to help you land your dream role!
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Want to ace your next interview? Try the STAR method: ⭐ Situation: Set the scene. What was the challenge? ⭐ Task: Explain your role and what you needed to achieve. ⭐ Action: Detail the steps you took to address the task. ⭐ Result: Share the outcome—what you achieved. This simple structure helps you tell clear and compelling stories that showcase your skills. Watch until the end of the video to hear what additional letter Katie recommends including in your answers 👀 Follow for more tips to nail your next interview!
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If you want an engaging job where your creativity can flourish, we have the perfect role for you. We are looking for a Corporate Receptionist who is passionate about creating memorable guest experiences, where the magic is in the details. You will be working within an award-winning and innovative team of 10 based in London, reporting into the Team Leader, with the support of the Client Services Manager and Deputy Client Services Manager. 💵 £𝟯𝟳,𝟬𝟬𝟬 - £𝟯𝟴,𝟬𝟬𝟬 𝗣/𝗔 Full time, permanent, Monday to Friday between 7am and 7pm. 𝗢𝘁𝗵𝗲𝗿 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲: ◾ Client created recognition programme. ◾ Discounts and rewards with countless retailers. ◾ Access to holistic wellbeing programmes, including quick access to a digital GP for you and your immediate family. ◾ Career development and progression opportunities. ◾ One Paid Day for Charity Work, and much more! Click below to learn more and apply: https://lnkd.in/eUB-fZfE Maria V. Nadia Smith Marc Garrett
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Here are some of Maria’s top tips for a stand-out CV: 👉 Keep it clear and professional—simple fonts, easy-to-read formatting. 👉 Use headings and bullet points to organise your experience. 👉 Keep it concise—2 pages max, highlighting what matters most. Follow for more insider tips on perfecting your CV and acing your interview!