Operations Nation

How are YOU recharging your #Ops batteries? ⚡ We're about to sign off for the holidays to rest and recharge - but first, we wanted to take a quick moment to reflect on an incredible year together! 🤩 This year, we... 🎉 hosted our biggest #cONference yet, gathering 250+ operations leaders 🎓 ran 2 courses for aspiring/first-time COOs, with 40 wonderful participants 👋 welcomed 620+ new members to our community of #operations leaders ✨ organised 45 community events, online and offline, with 1700+ signups across them all 🤝 partnered with 13 incredible companies, who literally help us to keep the lights ON - Adaptor, Capsule Insurance, Front, Keel, LegalEdge, Onside Accounting Limited, RORA, Round Treasury, Seedling.earth, Stacker, Trust Keith • The DPO-aaS for Scale-Ups, Wilson Sonsini Goodrich & Rosati, and WorkTripp® 🙌 and collaborated with so many generous members of our community, we couldn't even begin to count them all! Thank you to every single person who supported Operations Nation this year: those of you speaking at our events and courses, organising meetups, contributing war stories to the #COO Survival Guide, sending a kind message our way, donating to our Ko-fi, sharing feedback, or simply - but most importantly - showing up for another person in the community and offering advice or a listening ear. ✨ YOU are Operations Nation. All of you! 💜 Stay tuned for some epic plans in 2025 - but in the meantime, check out the links in the comments for a list of ideas to help you prepare for 2025 in true #ops style. 💡 We wish you the most wonderful holidays and a very happy New Year! 🌟 From our Co-Founders: Aušrinė Keršanskaitė, Charlene Chen and the ON Teamies: Agnese Sardella, Amanda Green, Bre McQuade, Mikaila Kelly, Hannah Urbanek, and Becca Kovács

Thank you so much to Keel for helping us explore and improve our relationship with tech! ✨ With their expert facilitators, we learned about... - how to navigate the path to becoming more technical 🤖 - the practical approach to owning your #operations stack and choosing the right internal tools for your company ✅ - how to work in harmony with our tech teams 🕊️ If you missed the event, but want to learn more about how Keel could help you build the systems that power your #ops: join our community and sign up for our event in January! The link to our application form is in the comments. 💡 #OperationsManagement #Startups #Scaleups Benoit Machefer, Bobbi Nicholson 🙌

Are you ready to turn strategy into reality? ✨ Chapter 5 of our #COO Survival Guide is now live - and it's all about guiding your company to define and execute a strategic plan. 🧠 This chapter will teach you how to... - Demystify the concept of strategy 🔍 - Use frameworks to translate strategy into action plans 🚀 - Understand what kind of COO archetype you may have to be to implement strategy 👀 Huge shout-out and thank you to... - lead author Milly Barker (Founder and Fractional COO @ Pay As You Go COO) 🔥 And our other contributors who shared their wisdom in this chapter 🙌 - Chloe Handelman (Fractional COO and Business Operations Consultant) - JP Fleuret (Head of #Operations @ Multiply AI) - Kalie Gold (COO @ Jacaranda Maternity) - Katie Bray (Operations Consultant and former COO @ Flying Cat Marketing) - Kristen Shannon (COO @ Dexory) - Lewis Tasker (Group Chief Operating Officer @ The Key Group) - Charlene Chen (Co-Founder @ Operations Nation and former COO @ AZA Finance) Ready to learn? Click the link in the comments to get access to the COO Survival Guide! 💡 #Ops #OperationsManagement #Startups #Scaleups

Do you know what good looks like for your legal #Operations as you scale? 👀 We do now, thanks to the team at LegalEdge and their insightful roundtable on how to operationalise legal as you scale! ✨ We absolutely loved learning about... 💡 - the #Legal Goldilocks Principle: how to avoid under-resourcing and over-lawyering with risk-based assessment 💇 - various legal resourcing models and what to use when ✅ - leveraging tech for efficiency to streamline contract workflows, reduce legal spend, and increase operational efficiency whilst also managing risk and compliance 🧠 If you missed the event, but want to get in touch with LegalEdge to ask all your burning questions about legal #ops: join our community and keep an eye out for our upcoming events in 2025! 💡 #OperationsManagement #Startups #Scaleups Helen Goldberg, Donna Sewell, Jessica Arnesen, Sally Blake 🙌

A huge thank you to Causal for helping us increase our financial confidence! 💸 Understanding the finance of your business is crucial to an #operations leader's success, so we absolutely loved these sessions on how to... - leverage the numbers to demonstrate the strategic value of #operations ✨ - lead the annual budget process 💰 - lead monthly business #finance reviews 📝 Want more events like this? Join our community and keep an eye out for our invitations in 2025! 💡 #OperationsManagement #Startups #Scaleups #Ops Sophie Conaghan, Lukas Köbis 🙌

Did you know that you can create your own no-code custom event site/app with Stacker? 🤯 That's exactly what we did to create a wonderful experience for our #cONference attendees this year! ✨ In addition to leveling up our conference #ops, Stacker also facilitated three incredible roundtables on... - how to scale #operations efficiently while staying lean and agile 🚀 - how to design an integrated operating system that enhances productivity for all ⚒️ - exploring best practices around automation initiatives 💡 If you missed the event, but want a chance to ask Stacker for advice about #AI and no-code software: join our community and keep an eye out for our upcoming events in 2025! 💡 #OperationsManagement #Startups #Scaleups #EventOps Michael Skelly 🙌

Throwback to another highlight of the year... our Scale #Ops Dinner with Capsule Insurance! 🔥 Thank you so much to the Capsule Insurance Team for helping us organise a lovely evening to connect with fellow #Operations leaders from Series A and Series B companies! We loved the chance to share insights, and dive into some of the most pressing topics in scaling high-growth tech businesses. 💡 Special thanks to Liam Green (Co-Founder & COO @ Capsule Insurance) and Aušrinė Keršanskaitė (Co-Founder @ Operations Nation) for leading us through such an intimate and valuable evening – the discussions, actionable tips, and camaraderie were truly inspiring. ✨ It's been a fantastic year of collaboration with Capsule Insurance, and we cannot wait to begin the next year of our partnership! 🚀 If you missed the event, but want a chance to ask Capsule Insurance all your burning questions about insurance for impactful, high-growth businesses: join our community and keep an eye out for our upcoming events in 2025! 💡 #Startups #Scaleups #OperationsLeadership #Networking #ScalingSuccess #OperationsManagement

Want to set yourself up for success as a #COO in 2025? 👀 Then this is YOUR opportunity to apply for the next cohort of Operations Nation's COO Course! 🚀 📅 When? February - May 2025 👀 What? - 14-week course covering Operation Nation’s Core Competencies for a Strong COO 🧠 - Pre-recorded videos focusing on the principles & guidelines of the related competency ▶️ - 90-minute guest speaker sessions featuring experienced COOs from the ON Community and beyond, sharing their wisdom and war stories + 30-min Q&A + additional optional 30-min discussion session 🎤 - Weekly accountability sessions 💬 - 2 integration calls - at “half-term” (week 6) and “end-of-term” (week 14) ⚒️ - Optional 1:1 office hours with the Course Facilitators 💡 - Digital course workbook for deeper learning 📝 - Access to a private group to keep in touch with the cohort 🤫 - Access to an accountability group 👏 - An Operations Nation COO Course certificate (80% attendance required) to display on your LinkedIn profile 🏆 We're now accepting applications until December 20, Friday, 11:59 PM GMT! 📌 Q1 feeling too soon? You're also welcome to submit your application for future cohorts (in H2 2025) after this date. ✅ Learn more and apply now - links in the comments! ⬇️ #OperationsManagement #Ops #startups #scaleups #OnlineLearning #LearningAndDevelopment

What a fabulous way to end 2024! ✨ Thank you so much to all the incredible #Operations and non-Operations leaders who joined us at Techspace Goswell Road last week to talk about the evolving role of operations! 🙌 There were so many great nuggets of wisdom from our panel of experts - featuring Ben Gateley, Judy Boniface-Chang, Luke Mawbey, MB Christie, and Prakash Shah: "Operations is the engine room—without it, nothing happens." "The best companies always put operations at the table with sales, product, and tech." "#Ops is the wiring and plumbing—nobody notices until something breaks." "The best ops leaders empower the business, not control it." "Empathy for the customer is what turns good ops into great ops." We also absolutely loved the yummy snacks and drinks provided by Front - and the chance to meet their team members in-person, straight from Ireland and France! 👋 Want more events like this in 2025? Join our community to be the first to find out about upcoming events and more! The link is in the comments below. ✅ #OperationsManagement #Startups #Scaleups

Are you interested in #fractional work? ✨ Then this is your chance to get a glimpse into the life of a fractional #COO in an early-stage business. 👀 Grab our on-demand #cONference recordings to watch the full talk - and more! The link is in the comments. 💡 #operations #ops #OperationsManagement #FractionalCOO Milly Barker 🙌