Housemark

As the festive season approaches, we’d like to thank our valued customers and partners for their continued support. It’s been a pleasure working with you.   We hope you'll find the opportunity to relax, recharge and enjoy the festivities! If you need to contact us during this time, we'll be open until 5pm on December 23rd and re-open at 9am on January 2nd.   From all of us at Housemark, we wish you a joyful festive season and a wonderful New Year.🎄✨ #Happyholidays

Jonathan Cox, Chief Data Officer at Housemark, said: “These findings are a testament to the sector’s commitment to improving customer experience despite significant economic and operational challenges. The fact that 60% of landlords feel they’re on the right track is encouraging and reflects the real progress being made... Read more here 👇 https://lnkd.in/e-d5-7T2

 🙌 Exciting news for the social housing sector!   We’ve partnered with Sustainability for Housing (SfH) to transform ESG reporting for housing providers across the UK. Together, we’re introducing a centralised sustainability reporting portal enhanced by Housemark’s benchmarking and analytics expertise.   This collaboration is designed to help housing providers measure and showcase their ESG credentials more effectively while enabling funders, residents, and other stakeholders to better understand progress and performance.   With over 130 organisations already using the Sustainability Reporting Standard for Social Housing (SRS), this partnership takes ESG reporting to the next level.   👉 Find out how this partnership will support housing providers in meeting evolving standards and driving greater transparency https://bit.ly/3Vzx2tD #Housingdata #Sustainability #ESG #Socialhousing #Collaboration Rob Griffiths 🇬🇧 Amanda Leonard Jonathan Cox John Wickenden Siobahan Kilby Elliot Collins Andrew Jackson

A significant step forward in driving ESG progress and performance! We look forward to seeing the positive impact this collaboration with Sustainability for Housing will have in empowering housing providers to stay ahead of evolving ESG reporting standards. 🎉

💡 Housemark in the Spotlight 💡 Inside Housing features an insightful article by our own John Wickenden, exploring how Tenant Satisfaction Measures (TSMs) are proving the value of data in driving improvements across the housing sector.   The results also validate the early findings we published in June, which highlighted the potential of TSMs to uncover actionable insights and shape services that truly meet tenants' needs.   At Housemark, we’re proud to support landlords in turning data into action, helping them deliver meaningful improvements for tenants while driving sector-wide progress.   How are TSMs transforming your approach to performance and tenant satisfaction? Let us know in the comments! 💬   👉 Read John’s full article here: https://bit.ly/3OFk7lL   #Datamatters #Tenantsatisfaction #Socialhousing #Housingperformance #TSM Rob Griffiths 🇬🇧 Amanda Leonard Jonathan Cox Siobahan Kilby Elliot Collins Andrew Jackson

🏡 Join us for the Housemark Scotland Leadership Forum—an exclusive online event bringing together senior stakeholders in the housing sector to discuss challenges, share insights, and shape the future of housing in Scotland. What’s on the agenda? - Helen Shaw, Director of Regulation at the Scottish Housing Regulator, will provide critical updates on the regulatory framework, tenant participation, and insights from the charter indicators consultation. - Callum Chomczuk, National Director (Scotland) at CIH, will address Scotland’s Housing Emergency and share strategies to elevate housing services. - John Wickenden, Research Manager, Housemark, will reveal the latest sector updates and financial performance trends with insights from the VFM report. 📅 When: 5 December, 10:00am - 1:00pm 📍 Where: Online 💬 Free for Housemark members and available to non-members for a fee. This event is your chance to be part of the conversation shaping Scotland’s housing future. Don’t wait—secure your spot now! https://bit.ly/4gjrDOX #ScottishHousing #LeadershipForum #TenantParticipation #HousingStrategy #HousemarkScotland #Socialhousing Rob Griffiths 🇬🇧 Amanda Leonard Jonathan Cox Siobahan Kilby Elliot Collins Andrew Jackson

📊 How satisfied are residents? Find out at the 2024 National Smaller Housing Associations’ Conference. Join Housemark's Chief Data Officer Jonathan Cox and a panel of Housing professionals as they explore how to drive positive resident satisfaction and improve the resident experience. In his session, Jonathan will share the latest satisfaction scores, the key drivers that affect them and where smaller providers can add the most value. Key takeaways include: ✅ How to benchmark satisfaction across the sector ✅ Strategies to drive continuous improvement ✅ Methods to ensure inclusive engagement for all residents 📍 Online event 🗓️ 4 December 🕒 11:35 am – 12:15 pm We hope to see you there! Book now - https://bit.ly/3Zkjzbh #TenantSatisfaction #TSMinsights #Socialhousing #SmallerHousingAssociations Amanda Leonard Rob Griffiths 🇬🇧 Siobahan Kilby John Wickenden Andrew Jackson Sophie Hayward, CIHCM Laura Magezi National Housing Federation

Anti-social behaviour (ASB) is a serious issue that can have a devastating impact on communities. Recent legislative changes are putting new pressure on housing providers to tackle ASB more effectively. In our latest blog post, we explore the key legislative changes and provide practical steps for social housing providers to implement these requirements. Read the full blog post here: https://lnkd.in/e2YTr-8t Diane Thompson, PGDIP Housing, CIHCM, Rob Griffiths 🇬🇧, Amanda Leonard Elliot Collins James Gautrey #Socialhousing #Serviceimprovement #CommunityImpact #Legislation

Anti-social behaviour (ASB) is a serious issue that can have a devastating impact on communities. Recent legislative changes are putting new pressure on housing providers to tackle ASB more effectively. In our latest blog post, we explore the key legislative changes and provide practical steps for social housing providers to implement these requirements. Read the full blog post here: https://lnkd.in/e2YTr-8t Diane Thompson, PGDIP Housing, CIHCM, Rob Griffiths 🇬🇧, Amanda Leonard Elliot Collins James Gautrey #Socialhousing #Serviceimprovement #CommunityImpact #Legislation

Welcome, Ad Esse Consulting to the Housemark Hub! 🎉   We’re excited to announce the latest addition to our Housemark Hub – Ad Esse Consulting, a leader in process improvement and operational efficiency. Its expertise will support housing providers in streamlining operations, enhancing service delivery, and delivering better outcomes for tenants.   The Housemark Hub is all about connecting housing organisations with trusted partners to drive performance improvement. With Ad Esse on board, providers can access proven methodologies to reduce inefficiencies, maximise value, and turn data insights into meaningful action.   Joining our growing network of partners, including 3C Consultants and CGA Experience, Ad Esse Consulting brings a unique, hands-on approach to solving the sector’s challenges. Together, we’re equipping the sector with the tools and expertise to improve services and meet today’s demands head-on. Find out more about this exciting partnership and what it means for the housing sector: https://bit.ly/3Ong9xZ Rob Griffiths 🇬🇧 Andrew Jackson Amanda Leonard Siobahan Kilby Elliot Collins Jonathan Cox John Wickenden Gurdeep Gahir   #Housinginnovation #Datainsights #Serviceimprovement #Operationalefficiency #Socialhousing