Hospitality Data Insights (HDI)

Hospitality Data Insights (HDI)

Market Research

Darlington, County Durham 2,753 followers

Helping hospitality businesses, grocery retailers and their suppliers make better data-led decisions.

About us

Hospitality Data Insights (HDI) have been providing independent data insight to the UK hospitality sector since 2017, supporting over 100 different clients spanning Pubs & Bars, Restaurants & Casual Dining, QSR, Coffee Shops, Delivery, Convenience, Drinks Suppliers & Manufacturers, Investors and Consulting Firms. We bring together huge amounts of high quality data to help operators improve their investment decisions, offer development and customer marketing; and help manufacturers sell and support their brands more effectively. Since late 2022, we’ve extended our capabilities into the UK grocery sector, tracking online pricing for 10 national grocers. More recently, we’ve also extended our card spending insight capabilities, enabling us to track 10.2 million people across over 160,000 hospitality venues and over 40,000 convenience & grocery stores. Get in touch, we'd love to hear from you!

Website
https://hdinsights.co.uk/
Industry
Market Research
Company size
11-50 employees
Headquarters
Darlington, County Durham
Type
Privately Held
Founded
2017
Specialties
Hospitality insight, Market measurement, Site & chain intelligence , Customer behavioural tracking, Customer profiling, Buying behaviour, Product listing & price tracking, Price & promotional management, Category & menu management, Location planning, Property assessment, Investment analysis, Strategy development, Brand & new concept development, Local business development, M&A due diligence, Marketing effectiveness, Business tools, and On Trade consultancy

Locations

Employees at Hospitality Data Insights (HDI)

Updates

  • 📊 𝗛𝗗𝗜’𝘀 𝗹𝗮𝘁𝗲𝘀𝘁 𝗱𝗮𝘁𝗮 𝗿𝗲𝘃𝗲𝗮𝗹𝘀 𝗵𝗼𝘄 𝗺𝘂𝗰𝗵 𝗽𝗿𝗶𝗰𝗲𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝘀𝗲𝗰𝘁𝗼𝗿 𝗵𝗮𝘃𝗲 𝘀𝗵𝗶𝗳𝘁𝗲𝗱: 🍴 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗣𝘂𝗯𝘀 & 𝗕𝗮𝗿𝘀: Food and drink prices are up 3.6% year-on-year and a striking 12.6% vs. two years ago. ☕ 𝗤𝗦𝗥 & 𝗖𝗼𝗳𝗳𝗲𝗲 𝗦𝗵𝗼𝗽𝘀: Inflation remains above CPI, following similar trends. Meanwhile, grocery categories have been far more stable—some, like Beer & Cider, even showing deflation. You can see further analysis, including a look ahead to 2025 in our latest UK Hospitality Data Insights newsletter here: https://lnkd.in/eNgeyJJM Darroch Bagshaw Ben Wooler Rob Thursfield

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  • 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝗽𝗿𝗶𝗰𝗶𝗻𝗴 has been making waves recently, with operators like O’Neill’s facing scrutiny for introducing peak-time price increases, such as a £𝟮 𝘀𝘂𝗿𝗰𝗵𝗮𝗿𝗴𝗲 𝗼𝗻 𝗱𝗿𝗶𝗻𝗸𝘀 𝗮𝗳𝘁𝗲𝗿 𝟭𝟬𝗽𝗺 at certain sites. This conversation about 𝗱𝘆𝗻𝗮𝗺𝗶𝗰 𝗽𝗿𝗶𝗰𝗶𝗻𝗴 got us thinking: while some operators are experimenting with price adjustments in real-time, others remain far from dynamic in their approach to pricing. The chart pictured is from a presentation by our Business Development Director, Mark Bentley, at the Excellence in Pub & Bar Retailing Conference earlier this year. It shows how differently operators have managed inflation when pricing a pint of Carling. The variations are striking: from 𝗹𝗮𝘀𝗲𝗿-𝗳𝗼𝗰𝘂𝘀𝗲𝗱, 𝗱𝗮𝘁𝗮-𝗱𝗿𝗶𝘃𝗲𝗻 𝗮𝗱𝗷𝘂𝘀𝘁𝗺𝗲𝗻𝘁𝘀 𝗮𝘁 𝗶𝗻𝗱𝗶𝘃𝗶𝗱𝘂𝗮𝗹 𝘀𝗶𝘁𝗲𝘀 to broader, one-size-fits-all approaches - and notable differences in the size of price increases across operators. At Hospitality Data Insights (HDI), we advocate for a 𝗱𝗮𝘁𝗮-𝗹𝗲𝗱 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝘁𝗼 𝗽𝗿𝗶𝗰𝗶𝗻𝗴. By combining: ✅ 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗼𝗿 𝗽𝗿𝗶𝗰𝗲 𝗱𝗮𝘁𝗮 from over 18,000 venues ✅ 𝗚𝗿𝗮𝗻𝘂𝗹𝗮𝗿 𝘀𝗽𝗲𝗻𝗱𝗶𝗻𝗴 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 from 10.2 million people tracking site-by-site behaviour We help operators refine their pricing strategies: 📈 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗽𝗿𝗶𝗰𝗲𝘀 and reduce discounts in locations where customers are less price-sensitive 💡 𝗧𝗮𝗿𝗴𝗲𝘁 𝗽𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀 to sites where price sensitivity is highest With 𝗯𝘂𝗱𝗴𝗲𝘁 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝗹𝗮𝗻𝗱𝗶𝗻𝗴 𝗶𝗻 𝗔𝗽𝗿𝗶𝗹 𝟮𝟬𝟮𝟱, getting pricing right will be critical. Operators can’t afford to leave value on the table—or risk alienating customers. If you’d like to explore how we can support your pricing strategy, we’d love to help. 𝗚𝗲𝘁 𝗶𝗻 𝘁𝗼𝘂𝗰𝗵: hello@hdinsights.com

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  • 📍𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆𝗶𝗻𝗴 𝘁𝗵𝗲 𝗕𝗲𝘀𝘁 𝗗𝗶𝘀𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝗳𝗼𝗿 𝗬𝗼𝘂𝗿 𝗕𝗿𝗮𝗻𝗱(𝘀) 𝗼𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 With HDI’s Site Universe data, suppliers can make smarter, data-driven decisions around brand and service targeting across the UK hospitality, convenience, and grocery sectors. Our data covers over 140,000 hospitality venues and 40,000 retail stores, all based on the actual spending behaviour of 10.2 million people. One of our happy drinks supplier clients says: "𝗧𝗵𝗲 𝗿𝗼𝗯𝘂𝘀𝘁𝗻𝗲𝘀𝘀 𝗼𝗳 𝗛𝗗𝗜'𝘀 𝗱𝗮𝘁𝗮 𝗶𝘀 𝗶𝗺𝗽𝗿𝗲𝘀𝘀𝗶𝘃𝗲 𝗮𝗻𝗱 𝘂𝗻𝗽𝗮𝗿𝗮𝗹𝗹𝗲𝗹𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁. 𝗧𝗵𝗲 𝗺𝘆𝗿𝗶𝗮𝗱 𝗼𝗳 𝘄𝗮𝘆𝘀 𝗶𝗻 𝘄𝗵𝗶𝗰𝗵 𝗛𝗗𝗜’𝘀 𝗦𝗶𝘁𝗲 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗲 𝗱𝗮𝘁𝗮 𝗲𝗻𝗮𝗯𝗹𝗲𝘀 𝘂𝘀 𝘁𝗼 𝗯𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁 𝗮𝘁 𝗮𝗻 𝗼𝘂𝘁𝗹𝗲𝘁 𝗹𝗲𝘃𝗲𝗹 𝗵𝗲𝗹𝗽𝘀 𝘂𝘀 𝗺𝗮𝗸𝗲 𝗯𝗲𝘁𝘁𝗲𝗿 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀 𝗮𝗿𝗼𝘂𝗻𝗱 𝗯𝗿𝗮𝗻𝗱 𝘁𝗮𝗿𝗴𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗽𝗿𝗼𝘃𝗶𝗱𝗲 𝘃𝗮𝗹𝘂𝗮𝗯𝗹𝗲 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘁𝗼 𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀." Through analysing where brands and services already sell, we can create "bullseye" outlet and customer profiles, enabling us to identify look-a-like venues to your best-selling accounts with laser-sharp precision. We take the guesswork out of outlet targeting, providing high-quality prospect lists and offering unique insights into customer demographics, trading stats, and more. Want to know more? Contact Mark at hello@hdinsights.com to see how Site Universe can enhance your brand targeting strategy!

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  • 🍽️ Happy National Roast Dinner Day! 🍽️ To mark the occasion, we thought we’d take a closer look at how the price of a Roast Dinner in UK Managed Pubs has evolved over the past two years. Our data shows that the average cost of a Carvery/Roast Dinner is now £15.23, an increase of £2.26 (+17.4%) from two years ago! This insight comes from HDI’s comprehensive pricing databases, which track product-specific and site-specific price and range data across over 18,000 UK hospitality venues, including around 6,000 Managed Pubs & Bars. 📊 🔍 𝗛𝗼𝘄 𝗶𝘀 𝘁𝗵𝗶𝘀 𝗱𝗮𝘁𝗮 𝘂𝘀𝗲𝗱?Operators rely on HDI’s data to stay on top of price movements across the market and monitor key competitors. With this level of detail, they can fine-tune their pricing strategies on a site-by-site basis, leveraging local market insights to drive performance. If you'd like to find out more, please get in touch: hello@hdinsights.com #UKHospitality #HospitalityData #hospitalitytrends Ben Wooler Darroch Bagshaw Rob Thursfield

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  • 📍 𝗦𝗺𝗮𝗿𝘁𝗲𝗿 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗛𝗗𝗜'𝘀 𝗦𝗶𝘁𝗲 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗲 🏢 Opening new sites is exciting, but getting it wrong can be costly. That’s why many operators are turning to our Site Universe for better insights and decision-making. 💡 Our Site Universe data is built on real customer spending behaviour across more than 140,000 hospitality venues and 40,000 convenience & grocery stores 💳, helping you understand who’s spending, where, and when in specific locations. This gives you a clear, data-driven advantage when planning new openings—far more precise than traditional methods like footfall or catchment data. 📊 If you’d like to learn more about how Site Universe can support your location planning, please get in touch at hello@hdinsights.com #HospitalityData #SiteUniverse #LocationPlanning

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  • It was a pleasure to join TWC Group's Tanya Pepin this morning to share insights on how the Scottish market is performing for Scottish Wholesale Association (SWA) members. At HDI, we recognise that while we often break the market down into categories like Off Trade vs. On Trade, At Home vs. Out of Home, or Retail vs. Hospitality, the reality is there’s one interconnected market. Consumers spend across different channels—whether it's grocery shopping in convenience stores, grabbing coffee, or enjoying a drink at the pub. This event provided an excellent opportunity to bring together insights from TWC Group and Hospitality Data Insights (HDI), highlighting how the GB wholesale, convenience retail, and hospitality sectors are performing. Key takeaways from our presentation included: 🔹 Scotland's hospitality sales grew by 2.1% year-on-year in Q2 2024, outperforming the overall UK hospitality sector. 🔹 Pubs & Bars formats led the market outperformance, followed by Unbranded Pubs & Bars, Casual Dining, and Coffee & Sandwich shops. 🔹 Opportunities for growth remain, despite market challenges, with key strategies including winning market share and leveraging data for better business decisions. A big thank you to Colin Smith and the team for inviting HDI to be part of this insightful event. If you'd like to learn more about our data insights and how we can help your business thrive, feel free to get in touch! hello@hdinsights.com #HospitalityData #hospitalitytrends #UKHospitality 

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  • Great to see our data hitting ITV News this evening! As Taylor Swift wraps up the European leg of her Eras tour at Wembley tonight, the tour's impact on the economy is being termed "Swift-Enomics." 🎤✨ We’ve been tracking the influence of the Eras tour, using our card spending data, which monitors the day-by-day spending of 10.2 million people across 160,000 UK hospitality venues. 💳 One standout example is our analysis of the Edinburgh dates at Murrayfield. Taylor Swift fans drove a c.12% increase in pub, bar, restaurant, QSR, and coffee shop spend across the city. Edinburgh also saw increased spending the day before and after the concerts, likely due to “Swifties” staying overnight after traveling longer distances. Check out more on "Swift-Enomics" here: https://lnkd.in/eFpkVVDe #HospitalityData #UKHospitality #SwiftEnomics

    Taylor Swift's tour estimated to have boosted the UK economy by one billion pounds - Latest From ITV News

    Taylor Swift's tour estimated to have boosted the UK economy by one billion pounds - Latest From ITV News

    itv.com

  • The August update of our UK Market Price Inflation Tracker shows how hospitality and grocery price inflation compares versus the most recent ONS figures (data to 30/6/24). 📊🍽️🛒🔍 Food and Drink price inflation in Pubs & Bars and QSR & Coffee Shops continues to run at far higher rates than the headline rate of inflation for the economy overall. Month-on-month, the inflation rate in Pubs & Bars has nudged up slightly as a result of higher prices coming through on Food. In contrast, we’re seeing inflation easing in the QSR & Coffee sector, with the headline rate now running at 5.2% year-on-year (down from 5.9% last month). Inflation has also eased in the Grocery sector, with Beer/Cider and Spirits also seeing notably lower rates of inflation versus those reported last month. All of our pricing data is collected product-by-product, site-by-site, enabling us to track price inflation across over 18,000 UK hospitality venues, and 10 national grocers. Give us a shout if you’d like to find out more: 📧 hello@hdinsights.com Darroch Bagshaw Robert Thursfield Ben Wooler

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  • The latest edition of our UK Hospitality Data Insights newsletter is now here, featuring an in-depth look at how EURO 2024 has impacted the UK hospitality sector. You can read it here: https://lnkd.in/ei8hrm-F Feel free to get in touch if you have any questions. We have a huge amount of detailed data beyond these headlines which enables us to provide actionable insights all the way down to individual operator and site level: hello@hdinsights.com #HospitalityData #UKHospitality #EURO2024 Darroch Bagshaw Robert Thursfield Ben Wooler Hélène Robinson Neil Creak

    UK Hospitality Update: EURO 2024's Impact & Latest Trends 📊

    UK Hospitality Update: EURO 2024's Impact & Latest Trends 📊

    Mark Bentley on LinkedIn

  • 📊 Analysis of our latest QSR & Coffee pricing data shows that Greggs have made a slight adjustment to their prices, with a sausage roll now costing an extra 5p across their estate. Their commitment to delivering great value for money remains strong, with the price of a sausage roll being £1.25 across 95% of their stores. Previous analysis of their store-by-store demographic profiles suggested there were opportunities to stretch their pricing in a significant number of sites, such as in their Yateley shop near Sandhurst, where 55% of their customers are from the most affluent demographic groups (AB’s) and just 7% of their customers are in the least affluent groups. Increases of 5p on selected lines seem to be the pragmatic approach they've taken across a small number of SKUs, including the price of a cup of Tea (regular and large), Pain au Chocolat, and Triple Chocolate Muffin. ☕🍫 A Hot Chocolate (regular and large) has increased by 10p, with slightly higher price increases seen for Greggs deliveries. 🚗 Our QSR & Coffee pricing databases are now tracking product-specific, site-specific price and range data for all food & drink products in approximately 12,000 individual venues across 23 different brands. 📈 Feel free to get in touch if you'd like to find out more about how we can help you with data and reporting to keep track of pricing movements across the market: hello@hdinsights.com ✉️

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