🎇🎆✨ Hello 2025! ✨🎆🎇 #HappyNewYear from everyone at Healthcare Communications!
Healthcare Communications (Part of Cisco)
IT Services and IT Consulting
Macclesfield, Cheshire 2,744 followers
Working with 350 #NHS hospitals to personalise the patient journey from referral to discharge. #digitaltransformation
About us
Healthcare Communications partner with 130 NHS Trusts to deliver digital first and socially inclusive patient communications across multiple engagement channels. We focus on excelling in Appointment Management and Patient experience surveys at every touchpoint along the pathway, including post discharge and underpinning every part of our operations is absolute data security. We send over 130 million secure patient communications on behalf of our healthcare partners. Our multi-award winning Patient Engagement Portal is live in 80 UK hospitals and instantly delivers appointment letters, test results and outcome summaries straight to patient smartphones. Our platform automatically switches to another channel to reach those not digitally enabled and digital content coverts to 102 languages and can be read out loud in over 40, to ensure every patient can understand important information about their healthcare. Patients can complete eTriage, waiting list validation and pre-assessment forms remotely, from the comfort of their home and initiate personal follow up appointments via their mobile or channel preference. We empower patients to self-manage their health with AI powered technology that personalises communications, improves access to care and delivers exceptional operational efficiencies at scale.
- Website
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https://healthcare-communications.com/
External link for Healthcare Communications (Part of Cisco)
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Macclesfield, Cheshire
- Type
- Privately Held
- Founded
- 2001
- Specialties
- Patient appointment reminders & confirmations, Patient experience surveys, The Friends and Family Test, NHS local surveys, Digital appointment letters, Postal appointment letters, Patient portal , Digital letters, NHS Appointment management, Digital transformation, and video consultations
Locations
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Primary
Get directions
Stewart House
Royal Court
Macclesfield, Cheshire SK11 7AE, GB
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Get directions
5 St Johns Lane
London, England EC1M 4BH, GB
Employees at Healthcare Communications (Part of Cisco)
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Mark Broughton
Partnering with Healthcare partners & providers to digitise the Patient Pathway
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Cep Wayment
Partnering with NHS Trusts to support in Covid-19 restoration and demand management
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Michael Taylor
Business Analyst at Healthcare Communications UK Ltd
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Jade Hindley
Marketing Executive at Healthcare Communications, part of Cisco
Updates
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A Digital Health snapshot report analysing the #digitalmaturity of NHS acute trusts shows that the number of trusts to reach the highest level has risen by more than 30% since their 2023 report. The report also shows that some trusts have moved away from HIMSS models because of the increasing prominence of #NHS specific frameworks like the Digital Maturity Assessment and Digital Capabilities Framework. Learn more: https://lnkd.in/eEHkSbAe
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75% of the public support sharing their personal #healthdata for the development of #AI systems in the NHS, according to a #survey commissioned by The Health Foundation of more than 7,000 people. The UK-wide polling found a majority were willing to share data on areas such as their eye health (59%), medicines they are taking (58%) and any long-term illnesses they live with (57%). However, the results found less willingness to share some types of data, with only 47% willing to share smart phone tracked data such as sleep activity and 44% willing to share sexual health information. Read more: https://lnkd.in/eVvvi4SJ #NHS
Most people open to sharing some of their health data to develop AI in the NHS
health.org.uk
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One of the most popular messaging apps in the world, #WhatsApp, has 2 billion monthly users and sees 60 billion messages sent every day In our latest guide, we delve into how #healthcare organisations can use well-loved and feature-rich messaging channels such as Whatsapp to enhance #patientcommunication strategies. Discover more here: https://lnkd.in/ettd-GpU #digitalhealth
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Unlocking unprecedented value from NHS data? Dr Joe Zhang shares his insights on how language AI and robust data infrastructure could transform the NHS, addressing the challenges of unstructured data and the critical need for ethical, transparent data governance in healthcare. Read more: https://lnkd.in/eHK5d7nt #NHS #AI #data
A vision for AI-enabled healthcare: Turning scribbled notes into usable data
buildingbetterhealthcare.com
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251,060 people used the accessibility toolbar in our patient portal, last month! These inclusive tools empower people to access their healthcare communications in new ways, by providing a choice of channels and intuitive tools for reading, text-to-speech and instant translation into over 100 languages. Learn more about how you can create #InclusiveExperiences in our new eGuide: https://lnkd.in/eyZszK65
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Understanding different challenges to equitable access enables us to develop advanced tools that revolutionise patient communication and empower EVERYONE. Click through the carousel to see some examples of how our solutions create inclusive experiences for patients across the UK! You can read more patient profiles and discover a toolkit for your organisation in our latest eGuide: https://lnkd.in/eyZszK65 #accessibility #inclusivity #healthtech
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New #healthtechnology promises to support the NHS by enhancing efficiency, improving diagnostic accuracy, reducing waiting times and delivering better patient care and outcomes across the health system. But what do patients think? Find out in The Health Foundation's 2024 attitudes survey: https://lnkd.in/eMWRsmAa
How does the public feel about health technologies and data?
health.org.uk
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With our seamless solution, deploying Rich Communication Services (RCS) becomes simpler, allowing you to orchestrate and automate app-like messaging for an improved #patientexperience. And now that Apple is supporting #RCS on iPhone, there’s no better time to get started. Be part of the future of mobile messaging: https://lnkd.in/eBijAzjv