Craft reposted this
I've been re-reading our business plan for 2024. Did anyone's 2024 go to plan? In December 2023, we set out our vision for 2024. Pillar #2: COMMERCIAL CLARITY At Craft, we were growing in too many different directions. We lacked alignment and made decisions in the dark..... Low on data and big on ‘feels’. Looking back, we tried to change too much, too quickly. We tried to do a year's work in the first quarter. And so of course, we didn’t execute as well as we could. Lessons learned? · Don’t rush into change. · Don’t overcomplicate. Simplicity drives better decisions · Provide direction, and leave room for people to do their thing · Clarity on what “done” looks like means smoother execution · Experiment with teams, review, refine and then go wider · Process exists to empower, not constrain Pillar #1 for 2025? Commercial clarity. A never-ending pursuit. Next year's looking fun. We go again!