Merry Christmas and Happy New Year from the C4A team! 🎄✨
Click4Assistance
Software Development
Basildon, Essex 1,359 followers
UK leader in live chat, chatbot technology and omnichannel messaging. Fully designed, developed and supported in the UK.
About us
For over 20 years, Click4Assistance has specialised in customer experience technologies, including Live Chat, Chatbots, and Omnichannel Messaging. Committed to global security standards and ISO 27001 certification, 100% of the technologies are designed, developed, stored, and supported in the UK. From the NHS, global insurers, and central and local governments to doctors' surgeries, online retailers, and B2B service providers, Click4Assistance supports businesses of all sizes and stages in their mission to connect with their audience. Our service and support make getting started simple, building the perfect solution seamless, and connecting with your customers possible within hours. Discover how Click4Assistance can transform your customer experience. Contact us today to get started.
- Website
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http://www.click4assistance.co.uk
External link for Click4Assistance
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Basildon, Essex
- Type
- Privately Held
- Founded
- 2004
- Specialties
- Visitor Monitoring Software, Web Analytics, Conversion Tracking, Lead Generation, Support Software, E-Commerce, Proactive Invitations, AI Chatbots, Rule Based Chatbots, Customer Experience Software, WhatsApp Messaging, Enterprise Live Chat, ISO 27001-22, Customer Service, Omnichannel Messaging, ChatGPT, SMS Messaging, Agent Performance Analytics, Video Customer Service, Customer Chatbots, and Customer Data Integrations
Locations
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Primary
Get directions
11 Lords Court
Cricketers Way
Basildon, Essex SS13 1SS, GB
Employees at Click4Assistance
Updates
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Click4Assistance reposted this
Merry Christmas and Happy New Year from the C4A team! 🎄✨
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Want help to build a chatbot to supercharge your business in 2025? Following the success of the virtual Santa chat window in 2023, he’s back bigger and better than ever in 2024. So, if you’ve been a good girl or boy over the past year (and maybe even if you haven’t), Santa Bot by Click4Assistance is ready to help you build a chatbot for your business and so much more: https://lnkd.in/e8Cq84RN
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Why Use an Online Chat System? Online chat systems have become an integral tool for businesses aiming to enhance their customer service and engagement. Unlike traditional communication methods such as email, live chat offers immediate, real-time interaction, significantly improving the customer experience: https://lnkd.in/e7Hjdcm7
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Check out our seasonal chat windows! At Click4Assistance, we believe that it’s critical to adjust your brand to the season and reflect user sentiment. Changing the style of your buttons and windows is easy to do and can have a tremendously positive impact on conversions and sales: https://lnkd.in/eRPyE7zz
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Your Comprehensive Guide to Online Chat Systems for Businesses! Live chat applications have become an essential tool for businesses aiming to enhance customer engagement, support, and satisfaction. This guide provides an in-depth look at the value proposition, benefits, features, and considerations of using chat applications in various business sectors: https://lnkd.in/e-QGSgRc
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Return of Santa Bot: Have you been naughty or nice? With the festive season upon once more, boys and girls around the world will be hoping for a visit from jolly old St Nick during the early hours of December 25th. Thanks to Santa Bot, a Christmas-themed chatbot software solution, business owners (and their customers) won’t have to wait until then to speak with the big man in red: https://lnkd.in/ewEBiNju
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Ensure your marketing and resourcing are up to code this Christmas! Preparing early does not just boost your sales but can maintain operational efficiency and productivity during the busiest time of the year. It's all in the planning, so how can you get your business ready: https://lnkd.in/gKg5PQ2S
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What are online chat applications? Online chat applications are software experiences integrated into a website that facilitates real-time, text-based communication between businesses and their website visitors. This direct line of communication not only enhances customer satisfaction but also helps in addressing issues swiftly, leading to a more positive user experience: https://lnkd.in/eJtUk7Qv
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10 Cybersecurity Tips for Online Shopping This Winter! winter is the most popular time of the year for online shopping. Most notably, the major shopping events happen across November and December while everyone's looking for Black Friday deals and Christmas presents. Here are 10 tips that'll protect you (and your data) when you're browsing the online retail market: https://lnkd.in/eQ2xTBKm
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