Ashby Computer Services LLP

Official press announcement with regards the company ownership of Ashby Computer Services LLP..... Looking forward to the future. http://ow.ly/u1hs50v7zLH

𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗧𝗿𝗲𝗻𝗱𝘀 𝗮𝗻𝗱 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝗼𝗻𝘀: 𝗔 𝗟𝗼𝗼𝗸 𝗮𝘁 𝘁𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 Last year, I shared predictions on cybersecurity trends, especially around artificial intelligence (AI). AI’s role has proven to be crucial, and it’s only going to grow in importance. Let’s explore the future of cybersecurity, including emerging AI threats, improvements in security practices, and enduring challenges. 𝗔𝗜-𝗕𝗮𝘀𝗲𝗱 𝗧𝗵𝗿𝗲𝗮𝘁𝘀 𝗼𝗻 𝘁𝗵𝗲 𝗥𝗶𝘀𝗲 As AI technology advances, it’s set to play a significant role on both sides of cybersecurity. One major concern is AI-driven phishing, where generative AI creates highly convincing emails that trick individuals into sharing their login details. A shift towards passwordless authentication methods, such as passkeys, will mitigate this risk by reducing reliance on passwords. This evolving approach not only boosts security but also enhances user convenience. 𝗗𝗲𝗲𝗽𝗳𝗮𝗸𝗲𝘀: 𝗔 𝗚𝗿𝗼𝘄𝗶𝗻𝗴 𝗖𝗼𝗻𝗰𝗲𝗿𝗻 Deepfake technology, which simulates voices and likenesses, has become highly sophisticated and is now commonly accessible. This technology poses significant threats as attackers could use it to impersonate others convincingly, leading to fraud or manipulation. Rather than focusing on detection, the emphasis should be on building secure verification processes that don’t rely on deepfake-susceptible data. 𝗧𝗵𝗲 𝗥𝗶𝘀𝗸 𝗼𝗳 𝗔𝗜 𝗛𝗮𝗹𝗹𝘂𝗰𝗶𝗻𝗮𝘁𝗶𝗼𝗻𝘀 Generative AI tools, including chatbots and large language models, occasionally produce inaccuracies, known as hallucinations. With increasing dependence on these models, there’s a risk of basing decisions on incorrect data, potentially leading to security vulnerabilities. Solutions like Retrieval-Augmented Generation (RAG) can help make AI responses more reliable by grounding them in accurate data. 𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗶𝗻𝗴 𝗔𝗜 𝗳𝗼𝗿 𝗕𝗲𝘁𝘁𝗲𝗿 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 AI isn’t just a threat; it’s also a powerful ally. AI can aid cybersecurity by predicting attack vectors, summarising incident reports, and enhancing response efficiency. The relationship between AI and cybersecurity is symbiotic: we use AI to strengthen defences while securing AI systems to ensure trustworthiness. https://lnkd.in/e2bAyUge

𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹𝘀 𝗳𝗼𝗿 𝗦𝗺𝗮𝗹𝗹 𝗮𝗻𝗱 𝗠𝗲𝗱𝗶𝘂𝗺-𝗦𝗶𝘇𝗲𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 (𝗦𝗠𝗕𝘀) Protecting your small business from cyber threats is no longer an option—it’s a necessity. As cybercriminals become more sophisticated, small and medium-sized businesses (SMBs) have increasingly become their prime targets. This blog post will provide an overview of key cybersecurity risks facing SMBs and practical steps you can take to safeguard your business. Cybersecurity is an ever-evolving field, and SMBs must stay vigilant to avoid falling victim to cyberattacks. By understanding the threats and taking proactive measures—like employee training, strong password policies, and regular system updates—you can significantly reduce the risk of an attack. Remember, it’s not a matter of if you’ll be targeted, but when. Stay informed, stay secure, and protect your business. https://lnkd.in/eDbsXx_a

𝗧𝗼𝗽 𝟱 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗧𝗶𝗽𝘀 𝗳𝗼𝗿 𝗦𝗺𝗮𝗹𝗹 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗶𝗻 𝟮𝟬𝟮𝟰 Owning a small business can be tough, especially when it comes to ensuring your cybersecurity is as strong as you and your customers need it to be. But don’t worry. Here are five essential tips to help you secure your business in 2024. By following these top five cybersecurity tips, you can help protect your small business from the growing threat landscape. Want to learn more? Contact Ashby Computers Services at 01604 790 979 for expert advice and comprehensive cybersecurity solutions tailored to small businesses. https://lnkd.in/ekZCm49t

We are all very happy to welcome Louis Sidis to the Ashby Computer Services LLP Helpdesk team. Louis joins the team with over 10 years experience in IT support, with recent experience comes from Ricoh supporting a large number of users with high level Office 365 support. Here's some words from the man himself. "Hello my name is Louis, I have always been fascinated by technology, engineering and computers specifically since I was a wee bab. Currently in my spare time I am doing AI coding and building a light display that responds to touch sensors. I can't wait to get to know you all."

A new week and another set of reviews are in for the team, each and every staff member achieving great satisfaction across the board. Well done everyone #customerservice #5starreview #itsupport

Here’s How Smart CEOs and Business Owners Are Using Microsoft Copilot Have you ever wanted a personal assistant but don’t have the budget? Or maybe you’ve got a limited knowledge of Microsoft Excel and have to pull out key metrics but don’t have the time to learn all the features? In this article, we’ll be discussing Microsoft Copilot and how business owners and CEOs can make use of AI to improve their workflow and efficiency. As a bonus, we’ll look at the associated costs so you can make the right decision if Copilot is something worth deploying to key staff members in your team. 𝗕𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 𝗧𝗼 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗖𝗼𝗽𝗶𝗹𝗼𝘁 Microsoft Copilot was released in November 2023 with much fanfare however many technology professionals and IT companies felt the launch went down like a lead balloon. This was due to a lack of access and the requirement by Microsoft to have a minimum user count in the Microsoft 365 tenant of 300 which left many businesses unable to access the new Copilot product. However, this has now changed and Copilot is now available to businesses of all sizes. Built on Open AI’s ChatGPT technology, Copilot uses AI to make your workflow more efficient in the Microsoft 365 suite of products. 𝗨𝘀𝗲 𝗖𝗮𝘀𝗲𝘀 𝗳𝗼𝗿 𝗖𝗘𝗢𝘀 Copilot works in the following suite of Microsoft 365 products: Microsoft Teams Microsoft Excel Microsoft Outlook Microsoft Word Microsoft Powerpoint In addition to these products, Copilot can be accessed via a ChatGPT-style interface in Microsoft 365 Chat and also as a sidebar when logged into Microsoft Edge. We’ll be covering the most useful features specifically for high-level work of CEO’s and business owners. 𝗖𝗼𝗽𝗶𝗹𝗼𝘁 𝗳𝗼𝗿 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗧𝗲𝗮𝗺𝘀 The best use case is the ability to interface Copilot with meeting transcriptions so you no longer have to rely on a personal assistant to take meeting minutes, action points and who is responsible. Copilot for Teams auto-generates the minutes and all the associated points within the meeting. Copilot for Excel allows you to ask questions of the data within an Excel file in natural language. Don’t know how to create a pivot table? Don’t worry just ask Copilot to create a pivot table and a relevant chat that can make the data come to life. https://lnkd.in/emDw7Rkr

So much love for the team at present, Scott Kempton out there smashing the support to our customers this time. Well done you legend. #customerservice #5starreview #itsupport

Came back to the office this morning to seeing these wonderful reviews – always lovely to see the team coming together to achieve awesome reviews, customer service and great IT support. #customerservice #5starreview #itsupport

#fridayfeedback They keep on coming, the team absolutely smashing the service today – current response times are 1 minute, can your IT support match these levels of support and response? #customerservice #5starreview #itsupport