ArrowXL

ArrowXL

Truck Transportation

Wigan, England 7,535 followers

Two-person home delivery and warehousing with a focus on bespoke services centred around a customer-first approach.

About us

ArrowXL is the UK’s largest and longest-established two-person home delivery and warehousing specialist, with a focus on bespoke services centred around a customer-first approach. With a specialist range of bespoke delivery, in-home installation and assembly solutions, backed by award-winning technology, ArrowXL is challenging the traditional home delivery landscape, prioritising the customer’s overall brand experience and driving repeat sales for retailers, e-tailers, and manufacturers. Unrivalled in the frequency and breadth of its coverage, ArrowXL services 100% of the UK mainland population whilst providing deliveries six days a week to 98% of UK postcodes. The company’s employed and highly trained delivery crews ensure a seamless customer journey for more than 7,000 people awaiting high-value, emotionally driven purchases each day. ArrowXL delivers to the Scottish Highlands and Northern Ireland, operating out of their own dedicated hubs across both regions, whilst the company also provides a range of services to the Republic of Ireland. In addition to its market-leading delivery and in-home solutions, ArrowXL boasts a dynamic portfolio of services that provide retailers and manufacturers with everything they need to grow their businesses, including fulfilment, warehousing and storage.

Website
https://www.arrowxl.co.uk/
Industry
Truck Transportation
Company size
1,001-5,000 employees
Headquarters
Wigan, England
Type
Privately Held
Founded
1984
Specialties
2-Man Home Delivery Service, National Coverage, Supply Chain, Fulfilment, Returns, Assembly, 2-Person Home Delivery Service, 2-Man Delivery, 2-Person Delivery, Logistics, Warehousing, Next Day Delivery, 48 Hour Delivery, 72 Hour Delivery, Full WMS, Final Mile Delivery, Last Mile Delivery, 24 Hour Delivery, 3PL Fulfilment, and Drop Shipping

Locations

Employees at ArrowXL

Updates

  • We are proud to see ArrowXL featured in this fantastic article by Furniture News, showcasing our expertise in delivering exceptional service for furniture brands and their customers. 🛋️💼 We’re passionate about providing seamless delivery solutions tailored to the needs of the furniture industry. From flexible delivery options to outstanding customer care, we’re here to support your business every step of the way. 💬 Ready to transform your logistics? Get in touch with Craig Kavanagh and our team of experts to discuss your delivery needs. Want to schedule a meeting at the January Furniture Show? Contact Jack Cannon today—we’d love to connect with you! 📅 Attending the January Furniture Show? Visit us in Hall 5, Stand E67 to explore how we can help elevate your logistics strategy. Craig Kavanagh | John Sixsmith | Ian Wilkinson | Jack Cannon - New Business Enquiries #FurnitureDelivery #ArrowXL #LogisticsSolutions #JanuaryFurnitureShow #Collaboration #CustomerService

    View organization page for Furniture News, graphic

    11,606 followers

    UK households purchased approximately £19b worth of #furniture and #furnishings in 2023, with 17% of consumers buying their furniture (and household goods) online in the last 12 months – with this in mind, it’s crucial for #retailers and #manufacturers to work with reliable and efficient #logistics partners who will provide an excellent #delivery experience for their customers, writes Craig Kavanagh, sales director at delivery specialist ArrowXLhttps://lnkd.in/e_Xwv6pH Lizzie Woolley #transport #fulfilment #furnitureindustry #uk

    Arrow XL and the art of furniture delivery

    Arrow XL and the art of furniture delivery

    furniturenews.net

  • 🚛 The Art of Delivery: Labelling & Packaging Done Right 📦 In logistics, the smallest details make the biggest difference. Proper labelling and secure packaging are key to ensuring your items arrive safely and on time. Whether it’s glass, flatpacks, or oversized items, having a solid process can save time, reduce damage, and improve efficiency. At ArrowXL, we’ve put together a free Packaging & Labelling Guide to help you streamline your delivery prep and get it right the first time. ✅ Learn best practices for labelling different products. ✅ Discover tips for safely packing fragile and oversized items. ✅ Ensure your items are delivery-ready every time. 📥 Download your free guide now and take the guesswork out of your next delivery. 👉 https://lnkd.in/efm3yf_e #Logistics #Packaging #Labelling #ArrowXL #FreeGuide

    The Art of Delivery: How Proper Labeling and Loading Ensure Success

    The Art of Delivery: How Proper Labeling and Loading Ensure Success

    ArrowXL on LinkedIn

  • 🎄🎅 Season’s Greetings from ArrowXL! 🎅🎄 It’s the most wonder-fulfil time of the year, and we’d like to say a big sleigh of thanks for trusting us with your delivery needs. As 2025 approaches, we’re gearing up to unwrap even more possibilities, ensuring your logistics run as smoothly as a freshly waxed sleigh! Whether it’s dashing through the snow with deliveries or keeping your stock elf and safe in our warehousing facilities, we’re here to make it all merry and bright. Have a tree-mendous Christmas and a logistically brilliant New Year! May your days be parcel-perfect and your spirits stay light as tinsel. Cheers to another year of delivering success, sleighing expectations, and spreading wrap-joy! 🎁✨ Warm wishes, The ArrowXL Team 🚛✨

  • 📦 ArrowXL: Keeping Your Customers Connected Every Step of the Way 🌟 At ArrowXL, we know that clear communication is key to ensuring a smooth and stress-free delivery experience for your customers. Sarah-Jane’s feedback perfectly captures our commitment to keeping consumers informed: "Text, Email and Telephone calls kept me in touch with my delivery. Everything went smoothly, many thanks." - Sarah-Jane ✅ Multi-Channel Communication: From text messages and emails to timely phone calls, we keep your customers updated at every stage of the delivery process. ✅ Smooth and Reliable Service: Our focus on clear updates ensures everything goes according to plan, leaving your customers satisfied and stress-free. ✅ Customer Confidence: Keeping customers informed at every step fosters trust and makes the delivery process feel effortless. Sarah-Jane’s experience reflects how we act as an extension of your business, delivering not just goods but also exceptional customer experiences. Discover how ArrowXL can keep your customers connected and confident in every delivery. Get in touch today! https://lnkd.in/exg9TBW7 #ArrowXL #SeamlessDelivery #CustomerSatisfaction #MultiChannelCommunication #B2BLogistics #2PersonDelivery

    • No alternative text description for this image
  • 🎄✨ Spreading Christmas Cheer at ArrowXL! ✨🎄 As the festive season ramps up, the energy at ArrowXL is at an all-time high. Peak season means we're busier than ever, ensuring parcels make it safely and on time to doorsteps across the nation. But amidst the hustle and bustle, we never forget the heart of our operation: our incredible team. 💪🎁 This week, the executive team donned their Santa hats and rolled up their sleeves to deliver some festive cheer – serving hot chocolate and mince pies to our hardworking colleagues. It’s all about recognising the dedication and effort that keeps the wheels turning during this critical time of year. ☕🥧 Every single member of our ArrowXL family plays a vital role in making Christmas happen for our customers, and this small gesture is our way of saying a heartfelt thank you. To all the unsung heroes working tirelessly behind the scenes, both at ArrowXL and across the logistics industry, we salute you. 🌟 Let’s keep the festive spirit alive as we power through the season, bringing joy to homes across the UK. 🎅🎄 Here’s to wrapping up a successful peak season and delivering magic this Christmas! ✨ #ArrowXL #PeakSeason #LogisticsHeroes #FestiveSpirit #ChristmasDelivery #ThankYou

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
      +12
  • 🚚 ArrowXL: Straightforward Deliveries with Responsible Recycling 🌿 At ArrowXL, we make the delivery process seamless while offering environmentally responsible options like WEEE recycling. Sim’s feedback perfectly reflects our commitment to hassle-free and sustainable service: "Delivery was straightforward, no hassle. They asked if they should take the old out first or bring the new in – gave you the choice. I selected the Recycle option, and the old appliance with all packaging was taken away." - Sim ✅ Hassle-Free Deliveries: Our teams prioritise customer convenience, letting you choose the flow of the delivery process. ✅ WEEE Recycling: We provide a collection service for old appliances and dispose of them responsibly under Waste Electrical and Electronic Equipment (WEEE) regulations, ensuring materials are recycled appropriately and reducing landfill waste. ✅ Packaging Removal: All packaging is taken away for appropriate recycling, leaving your customers’ spaces tidy and ready to use. Sim’s feedback highlights how our services not only simplify the delivery process but also align with sustainability goals. We support your business by ensuring your customers experience seamless and eco-conscious service. Learn more about our delivery and WEEE recycling options today! https://lnkd.in/exg9TBW7 #ArrowXL #WEEERecycling #SustainableService #B2BLogistics #CustomerSatisfaction #2PersonDelivery

    • No alternative text description for this image
  • 🎧 Mastering Peak Season with ArrowXL: Expert Tips for Logistics Success 🚛 With Dave Buckingham | Mark Nugent | Kezia Davies Peak season is the ultimate test for businesses, with skyrocketing demand, tighter delivery windows, and the pressure to meet customer expectations. In this episode, we uncover the secrets to seamless peak season logistics with the help of ArrowXL, the UK’s leading 2-person home delivery and warehousing solution. Discover how ArrowXL ensures clients achieve success during their busiest periods, leveraging flexible delivery capacity, cutting-edge technology, and tailored solutions. Plus, get actionable tips to optimise your logistics strategy and avoid common pitfalls. Whether you’re a first-timer or a peak season pro, this episode is packed with valuable insights! 📌 What You’ll Learn: How ArrowXL prepares for peak season with precision and scalability Best practices for businesses to streamline their logistics operations The role of technology in delivering a seamless customer experience Real-world success stories of businesses thriving with ArrowXL during peak. 🔑 Key Topics: ✔️ Preparing for Peak: Challenges & Solutions ✔️ ArrowXL’s 2-Person Delivery Advantage ✔️ Logistics Tips to Elevate Your Customer Experience ✔️ Leveraging Technology and Data for Peak Efficiency 🚀 Don’t miss this essential guide to conquering peak season and transforming logistical challenges into growth opportunities. https://lnkd.in/eagYJRFW 👉 Follow for more logistics insights and expert advice! #ArrowXL #Logistics #PeakSeason #HomeDelivery #2PersonDelivery #Warehousing #SupplyChain #BusinessGrowth #CustomerExperience

  • 🚚 Revolutionising Home Delivery with ArrowXL 🏡 ArrowXL is the UK's trusted leader in 2-person home delivery and warehousing, handling over 2 million deliveries annually. With services like next-day delivery, nominated day delivery, and in-home features such as room-of-choice placement, packaging removal, and appliance setup, we're redefining convenience and customer satisfaction. Our warehousing solutions include scalable pallet storage, integrated fulfilment services, and strategic nationwide hubs, ensuring efficiency every step of the way. Rated 'Excellent' on Trustpilot with 170,000+ reviews, ArrowXL combines experience, innovation, and customer focus to deliver excellence every time. 👉 Want to know more? Visit: https://lnkd.in/e9Fw3iEn

    ArrowXL’s Bespoke 2-Person Delivery Service

    ArrowXL’s Bespoke 2-Person Delivery Service

    arrowxl.co.uk

  • Meet Joanne Horne: Voice of the Customer Manager for ArrowXL At ArrowXL, ensuring your customers are heard is central to everything we do. Joanne Horne, our Voice of the Customer Manager, is dedicated to capturing and analysing feedback to help us better understand and respond to customer needs. This commitment to continuous improvement supports our efforts to deliver outstanding service. With 89% CSAT for deliveries, 90% for collections, and a 4.6 Trustpilot score from over 170,000 reviews, our focus remains on enhancing the customer experience every step of the way. At ArrowXL, every voice matters. #CustomerExperience #ArrowXL #VoiceOfTheCustomer #LogisticsExcellence

    Meet Joanne Horne: The Voice of the Customer Manager at ArrowXL

    Meet Joanne Horne: The Voice of the Customer Manager at ArrowXL

    ArrowXL on LinkedIn

Similar pages

Browse jobs