Aeromark

If you do not have full visibility of the assets across your or your customers’ business, you risk operational inefficiencies, increased costs, and a decline in overall performance. You might even risk the safety of your employees, contractors, and customers At the heart of managing these is effective Enterprise Asset Management (EAM). This article, which first appeared in FMJ, explores the benefits of an EAM to track key KPIs in your business. Read the full article here: https://lnkd.in/deAvRKBT

The recruitment and retention issues within the service sector are never far from the headlines. But what if you don’t need to recruit? What if you have enough staff already, but you are not scheduling them efficiently? Read our article to explore the options and find out how working with a true Digital Transformation Partner can help you optimise your existing resources and delight your customers. https://lnkd.in/eUBG2-FU

🔥🔏What are the weak points of your fire and security business that could be costing you resources and money? 🔥🔏 💸 Scheduling? 💸 First time fix rates? 💸 Low staff retention? 💸 Administrative processes? 💸 Communication with customers? If any of this strike a chord with you, field service management software could be the missing part of the puzzle. The right field service management software will help you optimise your operations, improve asset management and boost customer satisfaction. If this sounds appealing, read the full article to learn more about choosing the right field service management software for your fire and security business. Read the article here: https://lnkd.in/ezZBiftE

Does this sound like you? ⚒️Are an enterprise service business with a significant number of service engineers or subcontractors 📦Do you have complex requirements that an 'off the shelf' product cannot solve? 🔒Are you being held back by the confines of your existing 'off-the-shelf' solution? 📈Have you discovered your current software cannot be configured to your needs or only scratches the surface of the requirements you have? Then we have the perfect solution for you. Get in touch to book your free demo today. https://lnkd.in/e-_Wmc7k

Choosing a complete business solution to run your service business can be fraught with risk, professionally and financially. The difficulty in choosing the right software solution often comes from a lack of visibility across the business which makes identifying all the problems the system could resolve challenging.  Often important considerations get overlooked as a single problem that needs urgent attention forces a tactical decision. Eventually, however, this can create additional silos in your service delivery or simply pass the problem from one department to the next.  Here are the key takeaways. Is it about time you upgraded your Service Management Platform?

The evolution of field service management has reached a point where mobile apps for field service engineers are no longer a nice to have but an essential component of your service delivery toolkit. As service organizations strive for greater efficiency, these apps have become indispensable. They seamlessly connect on-site tasks with back-end operations, enabling real-time communication, task management, certification and compliance and customer engagement. With the increasing demand for these tools, a plethora of apps have emerged, each offering unique features tailored to diverse requirements. It may be hard to decide on the right app for your engineering team, and which features to prioritise. We have put together some tips to help you identify the right service provider during your product research. Read the full article here: https://lnkd.in/e7sx4kkb

Ready to go digital? Here are 7 ways dynamic scheduling can maximise your efficiency: ✅Improves your FTFR As one of the biggest KPIs for your efficiency, why leave first time fixes to chance? Dynamic scheduling software like ours have a tonne of tools in place to maximise your FTFR. ✅Frees up your time for greater productivity What would you do with your time if you didn’t have to manually update your schedule? Start focusing on tasks that actually move the needle. ✅It’s adaptive and responsive to change Legacy systems and spreadsheets can’t keep up with expansive change. Keep ahead of your competition with automated workforce scheduling. ✅Reduces your carbon emissions Dynamic map scheduling optimises your engineer’s time and your fleet’s fuel consumption. ✅Improves your customer satisfaction More first-time fix rates + more jobs in one day = more smiling customers and more referrals. Nothing will make you efficient like demand. ✅Simplifies parts management In a fiercely competitive industry, the difference between you and your competitor can be razor thin. Don’t lose out because your engineer didn’t have the right parts. ✅Provides end-to-end visibility From the moment the engineer hits the road to the moment they’ve completed a job, stay in the know with GPS tracking and detailed analytics. Read the full article here: https://lnkd.in/eEeAYt9z

5 risks of operating without automated rate calculation. In this post, we explore the benefits of automated rate calculation. But operating without automated rate calculation could put your business at risk of harmful pitfalls, such as unsatisfied customers, cash flow issues, and poor staff retention. Here’s how automated rate calculation can improve your business and help you really move the needle: 📈Reduced likelihood of human error 📈Better staff retention 📈Optimised resources 📈Happier customers 📈Prompt payments 📈Better FFTR Still not convinced? Read the full article below: 5 risks of operating without automated rate calculation https://lnkd.in/ejc3e6Gr

Take control back of your facilities and asset management in food retail by adopting an asset management system. Our latest article looks at the benefits of streamlining asset management in food retail, including: 📌 Maximise efficiency and reduce downtime 📌 Support high volume business 📌 Cost control and visibility 📌 Streamlined communication 📌 Centralised asset tracking and maintenance history 📌 Data-driven decision-making Read the full post here 🔗 https://lnkd.in/eGYjuteb

Ever wondered what the difference between a field software product and a field software solution? In our latest article we explore the difference between purchasing an off the shelf software product and a software solution. When you purchase an ‘off the shelf’ service management product you are confined to the capabilities of that product. If you are a small business without complex workflows, then this may suit you fine. But, before long, you may hit a glass ceiling, and realise the product is not able to completely fulfil all your requirements or you have run out of space to grow. The long list of features you thought you were getting cannot be configured to your needs or only scratch the surface of the requirements you have. Or worse, the functionality you need is vapourware – new features, upgrades, and enhancements that are promised but never materialise. So, what do you do next? Do you buy another software product and try to cobble the two together, or buy upgrades to the current product? ❌ Do you revert to the old way of doing things, and operate some processes in silos? ❌ Or do you instead deploy a field service software solution? ✔️ It is more than just another app on your workstations or mobiles; it is a full business transformation and a new way of working for everyone in the business. When you purchase a field service software solution you are purchasing a configurable platform that is built intelligently and can be shaped according to your exact behaviours or requirements. Aeromark offer a cloud-based service and asset management (SAM) solution that manages services, assets, and property. The platform is adaptable and customisable to your specific needs, all while driving efficiency through best practices. The SAM is a configurable database to store and manage all data related to sites, assets, contracts, warranties, SLAs, Schedules of Rates, and more— anything that could influence service decisions in your business. All tasks are integrated into a workflow accessible from the back-office via work queues, or remotely through a mobile app and online portal. These workflows are managed within the SAM from start to finish, creating an audit trail of actions and interactions. The solution provides you full visibility and control over your entire service and facilities operation, in real time.