What a year 2024 has been! We have welcomed so many new customers 👏, entered new markets, been the proud recipient of some incredible awards both global and regional 🏆🏆, grown our community and our industry memberships and added to our team 👏….all whilst we continue to expand our offering. As the year draws to a close, the entire team at Grappler would like to thank all our incredible customers, partners and suppliers for their ongoing support and wish you all a safe and happy holiday season! 🎄⭐️ We are excited at the prospect of collaborating with you all to make 2025 even brighter, bigger and better !!! Insurtech Australia Insurtech UK InsurTechNZ InsTech Managing General Agents’ Association (MGAA) Underwriting Agencies Council (UAC) #insurance #transformation #automation #accounting
Grappler
IT Services and IT Consulting
Grappler - premium trust accounting software for the commercial insurance sector.
About us
Grappler is designed to address premium trust accounting processes and the automation of the credit control and debtor management process in the insurance industry, specifically the reconciliation of payments and policy data. We work with Insurers, Syndicates and Underwriting Agencies. Supporting credit control teams by providing end to end management of outstanding debt and specialising in the automatic reconciliation of direct / indirect payments & the entire premium trust accounting process. Our Grappler software is a cloud-based solution with seamless integration with your single or multiple policy systems, enabling simplified management of your unallocated cash and outstanding debtors, supporting all the different payments received including remittance files received from the different broking systems. Our team in Grappler support the process as much as the product. Our credit control software solves a common problem which is the time intensive manual reconciliation of direct and indirect payments. From our learnings working with multiple Insurers and Agencies, the Grappler software also provides a standard automated process for following up on your outstanding debt and reconciling your unallocated cash. Our software combines traditional rule-based automation with machine learning. Incorporating machine learning to lead people to decision points, reducing manual processes, decision making time, and improving the overall Credit Control and Accounts Receivable process.
- Website
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https://www.grappler.io/
External link for Grappler
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Auckland
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Credit Control, Debtor Management, Automation, Machine Learning, Policy & Payment reconciliation, Unallocated Cash, Cash Settlement Report, Reporting & Analytics, Premium Trust Accounting, and Simplified processes
Products
![Click here to view Grappler]()
Grappler
Insurance Agency Management Systems
Grappler is a Premium Trust Accounting SaaS. We work with Insurers and Underwriting Agencies providing end to end management of the premium trust accounting process, reducing outstanding debt and specialising in the automatic reconciliation of direct and indirect policy payments. Leveraging automation and machine learning we automate manual reconciliation & reporting processes resulting in a more efficient, scalable process with increased accuracy & delivering best practices. Our SaaS pricing model offers certainty in costs all while helping our customers reduce unallocated cash & provide greater visibility of debtor management and overall capital position. Empowering the business so you spend less time on the back office and more time on the front office.
Locations
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Primary
Get directions
4 Vulcan Ln
Auckland, 1010, NZ
Employees at Grappler
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Maureen O'Sullivan
Experienced Sales & Marketing Manager. Helping Customers achieve Digital Transformation I Insurtech I SaaS I Automation I Machine Learning
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John Nowak
CTO & Co-Founder at Grappler
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Colleen MacCarthy
Business Analyst / Co-Founder and COO at Grappler
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Vikashni Reddy
Credit Control Officer at Grappler
Updates
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Great article by ANZIIF with one of our co-founders Colleen MacCarthy. “From the outset, our goal was to reinvent the back office administrative process of the insurance sector. ” MacCarthy says. "We have continued to grow and enhance our offering, delivering more capability in this area.” Today, Grappler’s software provides greater visibility for all areas of its customers' businesses, including finance, underwriting, claims and operations. “Our aim for Grappler is to become the financial system of choice for management of cash in all companies that are processing insurance premiums. Our powerful dashboards, analytics, and reports are helping to transform finance departments in the insurance sector around the world," MacCarthy says. InsurTechNZ Insurtech Australia InsTech Managing General Agents’ Association (MGAA) Insurtech UK Colleen MacCarthy Alistair Harold John Nowak #insurTech #insurance #innovation #automation #bestpractice #accounting
From its beginnings as a project for a New Zealand insurer, Grappler has grown into a global player in insurance finance systems. Co-founded by Colleen MacCarthy, the company focuses on automating payment reconciliation and enhancing financial visibility for insurers. Now serving clients in the UK, Singapore, and other markets, Grappler continues to expand while navigating the challenges and opportunities of the insurance industry. Explore Colleen’s journey and Grappler’s impact on insurance finance 👉 https://ow.ly/56aW50U9Bg7 #Insurtech #FinanceSolutions #ProfessionalDevelopment #ANZIIF
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Great to be part of the InsTech community. If you want to learn more about how we are transforming the back office accounting processes through the automation of bank & policy reconciliation, automating London Premium Advice Notices (LPAN) for MGAs and Service Companies, improving market compliance & reporting and more..... contactus@grappler.io #automation #accounting #insurance #mga #Insurtech
🎉 We are delighted to announce that Grappler has joined the InsTech community! 📖 Grappler provides a managed Software as a Service (#SaaS) solution for #accounting in the #insurance industry. 🌟Grappler Accounting Automation software addresses the back-office accounting challenges faced by #syndicates, #MGAs, service companies, #coverholders, agencies and #insurers worldwide. 🤝Recently Grappler was recognised among the top insurtech companies for its technology solutions in Insurance Business Magazine’s recent list.. 👇We look forward to collaborating! Find out more about Grappler here: https://www.grappler.io/ Reach out to learn more: contactus@grappler.io Benjamin Gopal Robin Merttens Maureen O'Sullivan Alistair Harold
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Grappler are excited to be part of the InsTech community as we grow our presence in the UK and other markets. Reach out to learn more about how our award 🏆🏆 winning solution is helping to transform the back office accounting processes in the insurance sector! ⭐️ ⭐️ contactus@grappler.io #transformation #insurtech #insurance #accounting #automation
At InsTech, we've had a busy week diving into the world of ⚡ parametric ⚡ insurance! From our insightful event hosted with Miller Insurance Services LLP, which explored how #broker teams are driving a more successful and expansive parametric market, to a thought-provoking podcast featuring René Mück and Marcel-Steffen Reif from Munich Re. In the podcast featuring Robin Merttens, we discuss how parametric insurance is evolving and its role in addressing #natural #catastrophes and #weather volatility—especially in areas where traditional coverage often falls short. This week also saw exciting developments from key players in our community. We’re thrilled to welcome Grappler and OIP Robotics to the InsTech family. Grappler is tackling back-office accounting automation for insurers worldwide, and OIP Robotics is bringing innovative InsurTech solutions to complex risks. Additionally, we’ve got some fantastic upcoming events! Don’t miss #ExponentialRisk London 2025 in March for discussions on catastrophe risk and climate exposure, and join us for our special evening event on November 19th, where we’ll look back at 2024 and make #predictions for the year ahead. What do you think will happen in insurance in 2025? 💭 💭 💭 This edition also features breaking news from key players in our community. 🤝 Cytora partners with dataplor to enhance property risk assessments, while 🐄 AIR Parametric,Inc. teams up with Guy Carpenter and Liberty Mutual Reinsurance to launch a new parametric insurance product for US dairy producers. 🔥 Volt Underwriting collaborates with Swiss Re and Bellwether to improve wildfire risk underwriting, and 👩🚒 X, the moonshot factory Bellwether is making waves with its AI-powered wildfire prediction tool. AdvantageGo partners with FortifyData to provide 📀 cyber risk insights, and Previsico is recognized in the Deloitte Fast 50 for its 🌊 flood forecasting innovation. Fadata teams up with Eclipse Group, Crux Underwriting selects mea’s 🤖 GenAI platform for enhanced broker services. Moody's reports on the 🌏 evolving 🏚 seismic risks in California, while 🌲 Allianz Trade introduces its sustainable Surety #Green2Green initiative 🌳 . Stay tuned for more updates and insights in our weekly newsletter! #ParametricInsurance #InsTech #Innovation #RiskManagement #ExponentialRisk #ClimateRisk #Networking #EmergingMarkets #InsuranceTech
Weekly Newsletter 13 November: Parametric powers on
InsTech on LinkedIn
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Grappler reposted this
At InsTech, we've had a busy week diving into the world of ⚡ parametric ⚡ insurance! From our insightful event hosted with Miller Insurance Services LLP, which explored how #broker teams are driving a more successful and expansive parametric market, to a thought-provoking podcast featuring René Mück and Marcel-Steffen Reif from Munich Re. In the podcast featuring Robin Merttens, we discuss how parametric insurance is evolving and its role in addressing #natural #catastrophes and #weather volatility—especially in areas where traditional coverage often falls short. This week also saw exciting developments from key players in our community. We’re thrilled to welcome Grappler and OIP Robotics to the InsTech family. Grappler is tackling back-office accounting automation for insurers worldwide, and OIP Robotics is bringing innovative InsurTech solutions to complex risks. Additionally, we’ve got some fantastic upcoming events! Don’t miss #ExponentialRisk London 2025 in March for discussions on catastrophe risk and climate exposure, and join us for our special evening event on November 19th, where we’ll look back at 2024 and make #predictions for the year ahead. What do you think will happen in insurance in 2025? 💭 💭 💭 This edition also features breaking news from key players in our community. 🤝 Cytora partners with dataplor to enhance property risk assessments, while 🐄 AIR Parametric,Inc. teams up with Guy Carpenter and Liberty Mutual Reinsurance to launch a new parametric insurance product for US dairy producers. 🔥 Volt Underwriting collaborates with Swiss Re and Bellwether to improve wildfire risk underwriting, and 👩🚒 X, the moonshot factory Bellwether is making waves with its AI-powered wildfire prediction tool. AdvantageGo partners with FortifyData to provide 📀 cyber risk insights, and Previsico is recognized in the Deloitte Fast 50 for its 🌊 flood forecasting innovation. Fadata teams up with Eclipse Group, Crux Underwriting selects mea’s 🤖 GenAI platform for enhanced broker services. Moody's reports on the 🌏 evolving 🏚 seismic risks in California, while 🌲 Allianz Trade introduces its sustainable Surety #Green2Green initiative 🌳 . Stay tuned for more updates and insights in our weekly newsletter! #ParametricInsurance #InsTech #Innovation #RiskManagement #ExponentialRisk #ClimateRisk #Networking #EmergingMarkets #InsuranceTech
Weekly Newsletter 13 November: Parametric powers on
InsTech on LinkedIn
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Thanks for the welcome. Grappler are excited to be a part of the Managing General Agents’ Association (MGAA) community and look forward to contributing to the success of its members as we continue to help transform the back office accounting processes in the industry. Reach out to us today to learn more contactus@grappler.io #transform #accounting #processes #insurance #insurtech
📢 New Member Alert! 📢 We're pleased to welcome Grappler to the MGAA community. to the MGAA community. Grappler is transforming back-office accounting for the global insurance sector with its advanced automation software tailored for Syndicates, MGAs, Agencies, Coverholders, Service Companies and Insurers worldwide. By eliminating manual processes and streamlining operations, Grappler enhances efficiency and accuracy across finance, underwriting, claims, and operations. 🔹 Key Benefits: ✔️Automation: Reduces manual reconciliation efforts for faster workflows ✔️ Visibility: Offers real-time insights into financial positions through powerful reporting, dashboards and analytics allowing for accurate generation of partner outputs and financial controls ✔️ Scalability: Supports growth without the need for additional staff Discover how Grappler can revolutionise your back office with efficiency, accuracy, and scalability! Contact Grappler today at https://lnkd.in/evu3MpyB or contactus@grappler.io #MGAA #InsuranceTech #Innovation
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Grappler reposted this
📢 New Member Alert! 📢 We're pleased to welcome Grappler to the MGAA community. to the MGAA community. Grappler is transforming back-office accounting for the global insurance sector with its advanced automation software tailored for Syndicates, MGAs, Agencies, Coverholders, Service Companies and Insurers worldwide. By eliminating manual processes and streamlining operations, Grappler enhances efficiency and accuracy across finance, underwriting, claims, and operations. 🔹 Key Benefits: ✔️Automation: Reduces manual reconciliation efforts for faster workflows ✔️ Visibility: Offers real-time insights into financial positions through powerful reporting, dashboards and analytics allowing for accurate generation of partner outputs and financial controls ✔️ Scalability: Supports growth without the need for additional staff Discover how Grappler can revolutionise your back office with efficiency, accuracy, and scalability! Contact Grappler today at https://lnkd.in/evu3MpyB or contactus@grappler.io #MGAA #InsuranceTech #Innovation
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## 🎉 Exciting News: Another Award Win! 🏆 We are thrilled to announce that Grappler has been honoured with the Insurance Business 2024 5 Star Insurance Innovator Award. This award celebrates those businesses in Australia & New Zealand who are recognised as delivering cutting edge, innovative solutions to the insurance sector. This accolade closely follows our previous recognition in July when we received the Insurance Business 2024 5 Star Global Service & Technology Award and we couldn’t be prouder of our team’s hard work and dedication! A huge thank you to our clients, partners, and everyone who has supported us on this journey. We are excited to continue pushing boundaries and setting new standards in our industry! Here’s to more milestones ahead! 🚀 Managing General Agents’ Association (MGAA) InsTech InsurTechNZ Insurtech Australia Insurtech UK Underwriting Agencies Council (UAC) #AwardWinning #TeamSuccess #Innovation #Grateful #Grappler #InsuranceBusiness
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Great article from Grant Thornton (US) on finance modernisation in the Insurance sector. The following, outlined in the article, are all key benefits Grappler customers realise. Reach out today to learn more about how we can help modernise your finance processes. contactus@grappler.io > Automation of routine and repetitive tasks that can free up resource time for higher-value analysis and reduce the strain on busy finance staff. > Advanced analytics and artificial intelligence that can transform finance departments with sophisticated, forward-looking strategic planning and continuous forecasting instead of point-in-time historical results and once-a-year budgets. > Scalability to adapt to the growth of the organisation (process more activity) without adding headcount. > The potential to extend the life of existing technology infrastructure by leveraging low-code and no-code solutions along with the modular design of newer technologies. https://lnkd.in/gJtd7V7E
How insurance companies benefit from finance modernization | Grant Thornton
grantthornton.com
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It’s great to be recognised for the work we are doing in the commercial insurance sector helping our clients transform the back-office credit control & debtor management process. The back-office operations in the insurance industry are complex and demanding. We look forward to continuing to help more customers simplify processes and offering the necessary controls and transparency to uphold best practice and facilitate future growth. The entire Grappler team are super proud to receive this global award.🏆 Insurtech UK Insurtech Australia InsurTechNZ Underwriting Agencies Council (UAC) #Innovation #Awards #Insurance #Technology #Automation #efficiency #tranformation
🌟 Meet the visionaries reshaping insurance technology in 2024! Learn from Jason Russon, MBA of InsCipher, Julie Fink - CHP, ACPMPO of Bentek, and Alistair Harold of Grappler, as they lead their firms with innovative solutions and client-focused approaches. Dive into their insights driving industry transformation: https://hubs.la/Q02GzhPW0 #InsuranceInnovation #InsurtechLeaders #GlobalTechVisionaries #Grappler #InsCipher #Bentek
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