Sana Soft

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Elevate your expertise — join Sana Soft as a VOIP & Linux Systems Engineer. Job Description: · Answer help desk phone calls & emails from end users and system administrators with regard to the operation of Asterisk & Free PBX servers & software · Perform initial diagnostic evaluation, address technical issues, and provide end-user education and instruction · Troubleshoot phone features and application issues · Resolve issues within the scope and control of the service offering · Provide guidance to end users in procedures and policies for the administration and security of both the endpoint and the server · Refer issues that are not remotely solvable by the help desk technician to the appropriate team resource for resolution · Track status, inform, and escalate tickets as necessary to ensure compliance to all service level agreements (SLAs) and expectations of Client · Provide prompt and accurate services with regards to status of Incident or Change requests to our customers · Participate in a 24×7 on-call rotation with peers · Work on technical projects, working with staff and vendors to gather requirements, scope technical efforts, determine solutions, setup project tasks/plans, and implement those solutions · Lead VOIP projects from initial conversations to final completion · Prepare design specification plans as per customer requirement and provide appropriate enterprise solutions for architecture Requirements: · 3+ years as a Linux Systems Administrator · MUST have experience with Asterisk and/or FreePBX · Should Have experience with Apache, CentOS, DNS, hosted services, MySQL · Background in IT or in a Data Center environment · System Monitoring and Automation · Good knowledge of network design – Working with Firewalls, DNS, Load Balancers · Advanced systems troubleshooting skills · Excellent written and verbal communication skills · Strong attention to detail and problem-solving skills · Understanding of principles of voice and data communications · General telephony understanding · Understanding of VOIP platforms like Trixbox, Elastix, Freeswitch or FusionPBX · Configuring various VOIP Phones and iOS/Android Smart Phones · Knowledgeable in IP Telephony, unified communications, data networking, telecommunications, video technologies and Call Center · Experience working with TCP/UDP, SIP, RTP/RTCP or other multimedia network protocols · Aware Of Yeastar & Grandstream PBX and gateways Benefits: - Social insurance/Private Medical Insurance/2 Days off/Challenging environment (if you are awesome you must succeed)/Continuously training and development Apply now and be part of our innovative team! Please include this reference number in the subject line. This is mandatory (VOLZR_9_JOB) https://lnkd.in/eq7G7uTH k3i4dy5oxpic5@sanasofteg.zohorecruitmail.com

Elevate your expertise — join Sana Soft as a VOIP & Linux Systems Engineer. Job Description: · Answer help desk phone calls & emails from end users and system administrators with regard to the operation of Asterisk & Free PBX servers & software · Perform initial diagnostic evaluation, address technical issues, and provide end-user education and instruction · Troubleshoot phone features and application issues · Resolve issues within the scope and control of the service offering · Provide guidance to end users in procedures and policies for the administration and security of both the endpoint and the server · Refer issues that are not remotely solvable by the help desk technician to the appropriate team resource for resolution · Track status, inform, and escalate tickets as necessary to ensure compliance to all service level agreements (SLAs) and expectations of Client · Provide prompt and accurate services with regards to status of Incident or Change requests to our customers · Participate in a 24×7 on-call rotation with peers · Work on technical projects, working with staff and vendors to gather requirements, scope technical efforts, determine solutions, setup project tasks/plans, and implement those solutions · Lead VOIP projects from initial conversations to final completion · Prepare design specification plans as per customer requirement and provide appropriate enterprise solutions for architecture Requirements: · 3+ years as a Linux Systems Administrator · MUST have experience with Asterisk and/or FreePBX · Should Have experience with Apache, CentOS, DNS, hosted services, MySQL · Background in IT or in a Data Center environment · System Monitoring and Automation · Good knowledge of network design – Working with Firewalls, DNS, Load Balancers · Advanced systems troubleshooting skills · Excellent written and verbal communication skills · Strong attention to detail and problem-solving skills · Understanding of principles of voice and data communications · General telephony understanding · Understanding of VOIP platforms like Trixbox, Elastix, Freeswitch or FusionPBX · Configuring various VOIP Phones and iOS/Android Smart Phones · Knowledgeable in IP Telephony, unified communications, data networking, telecommunications, video technologies and Call Center · Experience working with TCP/UDP, SIP, RTP/RTCP or other multimedia network protocols · Aware Of Yeastar & Grandstream PBX and gateways Benefits: - Social insurance/Private Medical Insurance/2 Days off/Challenging environment (if you are awesome you must succeed)/Continuously training and development Apply now and be part of our innovative team! Please include this reference number in the subject line. This is mandatory (VOLZR_9_JOB) https://lnkd.in/eq7G7uTH k3i4dy5oxpic5@sanasofteg.zohorecruitmail.com

Your career can take off, when you join the team at Sana Soft! Sana Soft is hiring a Network Security Engineer — protect, innovate, and secure the future with us! Job Description: -Understand the customer's technical requirements, business objectives, and strategy. -Working proactively and collaboratively with customers to understand their business processes, gather requirements, assess customer’s needs. -Create both High-level design HLD, Low-level Design. -Deep knowledge to translate customer needs into a solution. -Configuring and Troubleshooting routers -Working with IP routing protocols, configuring routing with automatic fail-over solutions between connections. -Supporting and troubleshooting onsite/offsite  -Provide network and host-based security, incident response, firewall and VPN management, and Firewalls Administration. -Enforcing firewall policies for all our clients based on the access rights matrix. -Implement and Troubleshoot Remote Access Solutions -Configuring and Troubleshooting switches -Providing network documentation and updating as needed. -Create Detailed Traffic Reports Including Event (Admin Auditing), Viruses Detected, and (IPS Attacks), Web Content Filtering, Email Filtering. -Remediating any vulnerabilities discovered related to network scans to match with  -Providing the required evidence and solving the findings related to Network -Security review. -Responsible for analyzing network needs and design technical solutions and supervise The preparation of all technical proposals. -Support technical communication over the network (LAN / WAN), Security, VOIP. -Network architect for data center and disaster recovery site -Designing, implementing, and troubleshooting security solutions and firewalls Requirements: -5+ years’ experience -Bachelor's degree in IT, Computer Science, Engineering -Experience working in a large enterprise organization and dynamic environment. -Self-motivated, approachable, and adaptable and have excellent communication skills (both strong written and verbal English is a must). -Cisco Certified Network Associate Routing and Switching is preferred -Cisco Certified Network Associate Security is preferred -Cisco Certified Network Professional Routing and switching is preferred -Dealing with F5 product (LTM, ASM, APM, GSLB) -Dealing with different types of firewalls Fertigate, Force point, Palo Alto -NSE 1, NSE2, NSE3 and NSE4 is preferable -PNSE is preferable -CEH is a preferable Benefits: * Social insurance * Private Medical insurance * 2 Days off * Challenging environment (if you awesome you must success). * Continuously training and development Ready to secure the future? Apply now and be part of the adventure! Please include this reference number in the subject line. This is mandatory (NWLZR_10_JOB) https://lnkd.in/e3BSgKRv k3i4dy5oxpzy5@sanasofteg.zohorecruitmail.com

Your career can take off, when you join the team at Sana Soft! Sana Soft is hiring a Network Security Engineer — protect, innovate, and secure the future with us! Job Description: -Understand the customer's technical requirements, business objectives, and strategy. -Working proactively and collaboratively with customers to understand their business processes, gather requirements, assess customer’s needs. -Create both High-level design HLD, Low-level Design. -Deep knowledge to translate customer needs into a solution. -Configuring and Troubleshooting routers -Working with IP routing protocols, configuring routing with automatic fail-over solutions between connections. -Supporting and troubleshooting onsite/offsite  -Provide network and host-based security, incident response, firewall and VPN management, and Firewalls Administration. -Enforcing firewall policies for all our clients based on the access rights matrix. -Implement and Troubleshoot Remote Access Solutions -Configuring and Troubleshooting switches -Providing network documentation and updating as needed. -Create Detailed Traffic Reports Including Event (Admin Auditing), Viruses Detected, and (IPS Attacks), Web Content Filtering, Email Filtering. -Remediating any vulnerabilities discovered related to network scans to match with  -Providing the required evidence and solving the findings related to Network -Security review. -Responsible for analyzing network needs and design technical solutions and supervise The preparation of all technical proposals. -Support technical communication over the network (LAN / WAN), Security, VOIP. -Network architect for data center and disaster recovery site -Designing, implementing, and troubleshooting security solutions and firewalls Requirements: -5+ years’ experience -Bachelor's degree in IT, Computer Science, Engineering -Experience working in a large enterprise organization and dynamic environment. -Self-motivated, approachable, and adaptable and have excellent communication skills (both strong written and verbal English is a must). -Cisco Certified Network Associate Routing and Switching is preferred -Cisco Certified Network Associate Security is preferred -Cisco Certified Network Professional Routing and switching is preferred -Dealing with F5 product (LTM, ASM, APM, GSLB) -Dealing with different types of firewalls Fertigate, Force point, Palo Alto -NSE 1, NSE2, NSE3 and NSE4 is preferable -PNSE is preferable -CEH is a preferable Benefits: * Social insurance * Private Medical insurance * 2 Days off * Challenging environment (if you awesome you must success). * Continuously training and development Ready to secure the future? Apply now and be part of the adventure! Please include this reference number in the subject line. This is mandatory (NWLZR_10_JOB) https://lnkd.in/e3BSgKRv k3i4dy5oxpzy5@sanasofteg.zohorecruitmail.com

Elevate your expertise — join Sana Soft as a VOIP & Linux Systems Engineer. Job Description: · Answer help desk phone calls & emails from end users and system administrators with regard to the operation of Asterisk & Free PBX servers & software · Perform initial diagnostic evaluation, address technical issues, and provide end-user education and instruction · Troubleshoot phone features and application issues · Resolve issues within the scope and control of the service offering · Provide guidance to end users in procedures and policies for the administration and security of both the endpoint and the server · Refer issues that are not remotely solvable by the help desk technician to the appropriate team resource for resolution · Track status, inform, and escalate tickets as necessary to ensure compliance to all service level agreements (SLAs) and expectations of Client · Provide prompt and accurate services with regards to status of Incident or Change requests to our customers · Participate in a 24×7 on-call rotation with peers · Work on technical projects, working with staff and vendors to gather requirements, scope technical efforts, determine solutions, setup project tasks/plans, and implement those solutions · Lead VOIP projects from initial conversations to final completion · Prepare design specification plans as per customer requirement and provide appropriate enterprise solutions for architecture Requirements: · 3+ years as a Linux Systems Administrator · MUST have experience with Asterisk and/or FreePBX · Should Have experience with Apache, CentOS, DNS, hosted services, MySQL · Background in IT or in a Data Center environment · System Monitoring and Automation · Good knowledge of network design – Working with Firewalls, DNS, Load Balancers · Advanced systems troubleshooting skills · Excellent written and verbal communication skills · Strong attention to detail and problem-solving skills · Understanding of principles of voice and data communications · General telephony understanding · Understanding of VOIP platforms like Trixbox, Elastix, Freeswitch or FusionPBX · Configuring various VOIP Phones and iOS/Android Smart Phones · Knowledgeable in IP Telephony, unified communications, data networking, telecommunications, video technologies and Call Center · Experience working with TCP/UDP, SIP, RTP/RTCP or other multimedia network protocols · Aware Of Yeastar & Grandstream PBX and gateways Benefits: - Social insurance/Private Medical Insurance/2 Days off/Challenging environment (if you are awesome you must succeed)/Continuously training and development Apply now and be part of our innovative team! Please include this reference number in the subject line. This is mandatory (VOLZR_9_JOB) https://lnkd.in/eq7G7uTH k3i4dy5oxpic5@sanasofteg.zohorecruitmail.com

If you're a motivated self-starter, a true team player, and passionate about technology and sales, Sana Soft has the perfect opportunity for you! We’re hiring a dynamic Sales Account Manager—join our innovative team and make a lasting impact! Key Responsibilities: 1-Identifying and pursuing new business opportunities with new customers and existing customers. 2-Provide the customers with new quotations and negotiate them with the Clients. 3-Establish and develop positive business and strong customer relationships. 4-Achieve agreed-upon sales targets and outcomes within schedule. 5-Developing and executing effective sales strategies. 6-Collaborating with cross-functional teams to deliver exceptional customer experiences. What we're looking for: * Proven track record in sales, preferably in the IT industry. * B2B experience is a must. * Good command of English (Written/Spoken). * Strong understanding of system integration solutions and technologies. * Excellent communication, negotiations, time management and presentation skills. * Ability to work independently and as part of a team. * A self-starter with a positive attitude. Benefits: -Competitive Salary -Social insurance -Private Medical Insurance -2 Days off -Challenging environment (if you are awesome you must succeed). -Strong Portfolio with Experienced company (more than 20 years in the Egyptian market) -Available Career path challenge Apply now and take your career to new heights! Please include this reference number in the subject line. This is mandatory (AMLZR_8_JOB) https://lnkd.in/eXteUvVs k3i4dy5oxkis5@sanasofteg.zohorecruitmail.com

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We are excited to announce that ManageEngine Products experts will be available not only during the Cairo ICT days but also for exclusive on-site visits on November 13th, 14th, and 21st. Sana Soft

We are excited to announce that ManageEngine Products experts will be available not only during the Cairo ICT days but also for exclusive on-site visits on November 13th, 14th, and 21st. Sana Soft