Commercial Excellence Partners

We have a couple of things up our sleeve for 2025 here at Commercial Excellence Partners! 👉 We're entering the 3rd year of our business in 2025, following engagements in 2024 across multiple industries. Across our multiple engagements, we're delighted to have received an average Impact rating of 4.8 out of 5, which speaks volumes about the Transformation we enable! Amidst our travels and engagements, we still made the time to deliver 9 Webinars in 2024, across some very "hot" topics in the Commercial domain (specifically but not only Strategy, Sales, Pricing and genAI). And based on the feedback as well as our "pipeline" for 2025, we're doubling down on 2 very specific things: 1. Virtual Masterclass: We've run this successfully as a series of 10 online Masterclasses, tailored specifically for clients and their specific industry and domain. We've been told this represents amazing value on so many levels, not the least of which is it gets global teams TOGETHER, at the same time, learning, discussing and strategising around the business. 2. Gen AI Workshop + Simulation: We've heard many folks talk about the AI "hype". All our partners and clients though are heads-down and feverishly working at integrating AI (and specifically Generative AI) into their business. What have they typically struggled with? A stronger and deeper understanding of the Hows & Whys of Generative AI across business leaders and teams. And you can't do much if your teams just don't "get it". So together with Beyond The Obvious, we are pleased to bring not only a genAI simulation (potentially the world's 1st!?) but also a workshop to work through very concrete business challenges with your teams. SO! It's going to be a real busy 2025, and we're *just* 3 days in! If you or your teams are facing challenges around sales, strategy, innovation, marketing, CX, people etc. get in touch for a chat. We're a Global team and we LOVE a challenge! AJ Boelens Ysidora Y. Markus Leonhard Keiper Rob Thurner Evonne Fouesnant Mette Johansson (MBA, PCC, CSP, GSF) Dominik Endler, PhD Alvin Ng, Kaushik Ghatak, Nick Jonsson - Human Connection Mastermind

Many happy returns of the year to our network!  May 2025 be the year of success!

𝐖𝐡𝐚𝐭’𝐬 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐢𝐦𝐩𝐚𝐜𝐭𝐟𝐮𝐥 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐭𝐨𝐨𝐥 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐚𝐝𝐨𝐩𝐭𝐞𝐝 𝐭𝐡𝐢𝐬 𝐲𝐞𝐚𝐫? Before we end the year, #WhatsYourTake? ▪️ ▪️ ▪️ ▪️ ▪️  🖱️ https://lnkd.in/gxu2JjU7 📽️ https://lnkd.in/gx_-6XyC 📌 @Commercial Excellence Partners AJ Boelens Vimal Kumar Rai Ysidora Y. Alvin Ng Mette Johansson (MBA, PCC, CSP, GSF) Rob Thurner Markus Leonhard Keiper Evonne Fouesnant Nick Jonsson - Human Connection Mastermind Dominik Endler, PhD #commercialexcellence #cep #customercentricity #strategy #marketing #sales #innovation #digital #customer #leadership

Merry Christmas and sweetest seasons' greetings to all from us at CEP!

𝐖𝐡𝐚𝐭 𝐢𝐬 𝐚 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐁𝐚𝐜𝐤 𝐌𝐨𝐝𝐞𝐥, and why is commercial excellence all about it? "𝘊𝘰𝘮𝘱𝘢𝘯𝘪𝘦𝘴 𝘵𝘩𝘢𝘵 𝘩𝘢𝘷𝘦 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭𝘭𝘺 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮𝘦𝘥 𝘵𝘩𝘦𝘪𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘮𝘰𝘥𝘦𝘭 𝘢𝘯𝘥 𝘤𝘢𝘱𝘵𝘶𝘳𝘦𝘥 𝘵𝘩𝘦 𝘧𝘶𝘭𝘭 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘰𝘧 𝘈𝘐, 𝘩𝘢𝘷𝘦 𝘶𝘴𝘦𝘥 𝘢𝘯 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩 𝘵𝘩𝘢𝘵 𝘪𝘴 𝘢𝘵 𝘰𝘯𝘤𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘤𝘦𝘯𝘵𝘦𝘳𝘦𝘥, 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘧𝘰𝘤𝘶𝘴𝘦𝘥, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘭𝘦𝘥, 𝘢𝘯𝘥 𝘈𝘐 𝘦𝘯𝘢𝘣𝘭𝘦𝘥." Source: True customer-centricity: An operating model for competitive advantage | McKinsey, 2024 (https://lnkd.in/gmD2t_Ea) ▪️ ▪️ ▪️ ▪️ ▪️ 🖱️ https://lnkd.in/gxu2JjU7 📽️ https://lnkd.in/gx_-6XyC 📌 @Commercial Excellence Partners AJ Boelens Vimal Kumar Rai Ysidora Y. Alvin Ng Mette Johansson (MBA, PCC, CSP, GSF) Rob Thurner Markus Leonhard Keiper Evonne Fouesnant Nick Jonsson - Human Connection Mastermind Dominik Endler, PhD #commercialexcellence #cep #customercentricity #strategy #marketing #sales #innovation #digital #customer #leadership

Commercial Excellence Partners held our last webinar of the year on "𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 𝐟𝐨𝐫 𝐈𝐦𝐩𝐚𝐜𝐭: 𝐌𝐨𝐯𝐢𝐧𝐠 𝐁𝐞𝐲𝐨𝐧𝐝 𝐏𝐢𝐥𝐨𝐭𝐬 𝐭𝐨 𝐑𝐞𝐚𝐥-𝐖𝐨𝐫𝐥𝐝 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬" on 12 Dec 2024 with Alvin Ng, hosted by Vimal Kumar Rai. We saw the incredible growth of AI, how it has been used in various industries, and we welcomed a special guest Markus Leonhard Keiper to talk about a new GenAI Simulation - the 101 in getting started with GenAI! If you missed the session but would love a recording and the slides, contact Ysidora Y. so we can send them your way.

Generative AI's *Real-World* Applications. Are you joining us tomorrow (12th Dec) for our Live Discussion? Engaging in the prep for this discussion with Alvin Ng blew me away. No kidding. I've had a preview of some of his slides and there's one which lays out the enterprise domains with the highest propensity for impact from the use of generative AI. In this live discussion, we will be focused on 3 things: 👉 1. Why genAI and why now? 👉 2. Actual genAI functional & sectoral use cases (and with some luck, we will even see a brief simulation courtesy of Markus Leonhard Keiper from Beyond The Obvious!) 👉 3. Human-in-the- Loop i.e. why humans are (perhaps ironically) becoming *more* important than ever! Folks who have been following me know that I've been working at incorporating AI into not only our business here at Commercial Excellence Partners, but also within my domains on interest (namely travel and Customer Experience). Join us for this discussion as we join the dots between AI and CX, ultimately leading to brighter commercial performance from each one of us as individual leaders and for our organisations as well. See you tomorrow! Details: When: Thursday 12th December 2024 Time: 16:00 SG | 13:30 IN | 12:00 AE | 09:00 CET Scan the QR code or Register here: https://lnkd.in/dMgMx2i7

📢 Final call for registrations to secure your seat at our last webinar of the year: 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 𝐟𝐨𝐫 𝐈𝐦𝐩𝐚𝐜𝐭: 𝐌𝐨𝐯𝐢𝐧𝐠 𝐁𝐞𝐲𝐨𝐧𝐝 𝐏𝐢𝐥𝐨𝐭𝐬 𝐭𝐨 𝐑𝐞𝐚𝐥-𝐖𝐨𝐫𝐥𝐝 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 Join our power duo Alvin Ng and Vimal Kumar Rai as they discuss beyond ideas and concepts to real applications of GenAI in our world. 👋 This seminar is tailored for 𝐬𝐞𝐧𝐢𝐨𝐫 𝐥𝐞𝐚𝐝𝐞𝐫𝐬, 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧-𝐦𝐚𝐤𝐞𝐫𝐬, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐩𝐮𝐛𝐥𝐢𝐜 𝐚𝐧𝐝 𝐩𝐫𝐢𝐯𝐚𝐭𝐞 𝐬𝐞𝐜𝐭𝐨𝐫𝐬 who are interested in harnessing AI to innovate and lead within their organizations. 𝐃𝐚𝐭𝐞: 12 Dec 2024 (Thu) 𝐓𝐢𝐦𝐞: 16:00 SG | 13:30 IN | 12:00 AE | 11:00 SA 👉 𝐅𝐫𝐞𝐞 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: https://lnkd.in/gWpARrxS See you there!

"𝘓𝘦𝘢𝘥𝘦𝘳𝘴, 𝘵𝘳𝘢𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭𝘭𝘺, (𝘸𝘦𝘳𝘦 𝘢𝘭𝘭 𝘢𝘣𝘰𝘶𝘵) 𝘪𝘯𝘵𝘶𝘪𝘵𝘪𝘰𝘯, 𝘨𝘶𝘵 𝘧𝘦𝘦𝘭, 𝘢𝘯𝘥 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 - 𝘸𝘩𝘦𝘯 𝘵𝘩𝘦𝘺 𝘮𝘢𝘬𝘦 𝘢 𝘥𝘦𝘤𝘪𝘴𝘪𝘰𝘯 𝘷𝘢𝘭𝘪𝘥𝘢𝘵𝘦𝘥 𝘣𝘺 𝘯𝘶𝘮𝘣𝘦𝘳𝘴. 𝘕𝘰𝘸, 𝘺𝘰𝘶'𝘳𝘦 𝘵𝘶𝘳𝘯𝘪𝘯𝘨 𝘪𝘵 𝘰𝘯 𝘪𝘵𝘴 𝘩𝘦𝘢𝘥 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘯𝘰𝘸 𝘣𝘦 𝘥𝘢𝘵𝘢-𝘥𝘳𝘪𝘷𝘦𝘯, 𝘰𝘶𝘵𝘤𝘰𝘮𝘦-𝘭𝘦𝘥, 𝘣𝘦 𝘪𝘯𝘵𝘦𝘭𝘭𝘪𝘨𝘦𝘯𝘵 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦, 𝘵𝘩𝘦𝘯 𝘺𝘰𝘶 𝘷𝘢𝘭𝘪𝘥𝘢𝘵𝘦 𝘵𝘩𝘢𝘵 𝘸𝘪𝘵𝘩 𝘪𝘯𝘵𝘶𝘪𝘵𝘪𝘰𝘯, 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘢𝘯𝘥 𝘨𝘶𝘵 𝘧𝘦𝘦𝘭. 𝘈𝘯𝘥 𝘵𝘩𝘢𝘵 𝘵𝘳𝘢𝘯𝘴𝘪𝘵𝘪𝘰𝘯 𝘣𝘦𝘵𝘸𝘦𝘦𝘯 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦-𝘭𝘦𝘥 𝘵𝘰 𝘢 𝘥𝘢𝘵𝘢 𝘢𝘯𝘥 𝘰𝘶𝘵𝘤𝘰𝘮𝘦-𝘭𝘦𝘥 𝘪𝘴 𝘷𝘦𝘳𝘺 𝘥𝘪𝘧𝘧𝘪𝘤𝘶𝘭𝘵." Alvin Ng talks about the challenges digital leaders may begin to face. --- --- --- 📌 Let's discuss more in our interactive webinar happening this week: 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 𝐟𝐨𝐫 𝐈𝐦𝐩𝐚𝐜𝐭: 𝐌𝐨𝐯𝐢𝐧𝐠 𝐁𝐞𝐲𝐨𝐧𝐝 𝐏𝐢𝐥𝐨𝐭𝐬 𝐭𝐨 𝐑𝐞𝐚𝐥-𝐖𝐨𝐫𝐥𝐝 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐃𝐚𝐭𝐞: 12 Dec 2024 (Thu) 𝐓𝐢𝐦𝐞: 16:00 SG | 13:30 IN | 12:00 AE | 11:00 SA 👉 𝐅𝐫𝐞𝐞 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: https://lnkd.in/gWpARrxS Final few days to register your seat: https://lnkd.in/gWpARrxS

"𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘯𝘰𝘸 𝘩𝘢𝘷𝘦 𝘦𝘹𝘱𝘦𝘤𝘵𝘢𝘵𝘪𝘰𝘯𝘴 𝘵𝘩𝘢𝘵 𝘤𝘩𝘢𝘯𝘨𝘦 𝘢𝘵 𝘵𝘩𝘦 𝘴𝘱𝘦𝘦𝘥 𝘰𝘧 𝘵𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺 𝘰𝘳 𝘢𝘵 𝘵𝘩𝘦 𝘴𝘱𝘦𝘦𝘥 𝘰𝘧 𝘥𝘪𝘨𝘪𝘵𝘢𝘭," How do you keep pace with changing customer expectations in the digital space? Our partners Alvin Ng and Vimal Kumar Rai discuss the importance of meeting customer needs even within the fast-paced digital landscape. --- --- --- 📌 If you're looking for a platform to talk about 𝒂𝒄𝒕𝒖𝒂𝒍 𝒂𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏 𝒐𝒇 𝑮𝒆𝒏𝑨𝑰, we've got just our (free!) webinar for you: 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 𝐟𝐨𝐫 𝐈𝐦𝐩𝐚𝐜𝐭: 𝐌𝐨𝐯𝐢𝐧𝐠 𝐁𝐞𝐲𝐨𝐧𝐝 𝐏𝐢𝐥𝐨𝐭𝐬 𝐭𝐨 𝐑𝐞𝐚𝐥-𝐖𝐨𝐫𝐥𝐝 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐃𝐚𝐭𝐞: 12 Dec 2024 (Thu) 𝐓𝐢𝐦𝐞: 16:00 SG | 13:30 IN | 12:00 AE | 11:00 SA 👉 𝐅𝐫𝐞𝐞 𝐑𝐞𝐠𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: https://lnkd.in/gWpARrxS Register your seat today at: https://lnkd.in/gWpARrxS