Service NSW

Service NSW Business Bureau has helped small businesses get the support they need, responding to more than 265,000 requests for assistance in its first year. We are passionate about small business and we help make running a small business easier with free advice and digital tools. Maria from the Service NSW Business Bureau shares why supporting small businesses is so important to us and how we’re committed to doing so again in 2025. #ServiceNSW #BusinessBureau #SmallBusinessNSW #SmallBusinessSupport 

Everyone in NSW has a role and responsibility when it comes to preparing for bushfires, floods, heatwaves and storms. Know what to do, where to get the right information, and where help is available. For more information on how to prepare for emergencies and disasters, visit nsw.gov.au/GetReadyNSW #GetReadyNSW

Emergencies don’t wait and neither should you! Whether you’re a business owner or looking out for your family, being prepared is essential. The Hazards Near Me NSW app makes it simple to stay informed and ready when it matters most. ✅ Stay informed: Get real-time alerts for bushfires, floods, tsunamis, and severe weather.  📍 Set your watch zone: Receive notifications tailored to your location, whether it’s your business, home, or loved ones.  ⚠️ Prepare early: Three warning levels give you the time to act and protect what matters. Easy to set up and even easier to use, this app is your official source for emergency updates. Download it now and stay ready: 🔗 https://lnkd.in/gSgjtmz5 NSW Reconstruction Authority

One year ago, the Service NSW Business Bureau was established to make it easier for businesses to get the support they need to grow and thrive. In this time, the Business Bureau has made incredible strides, including:  - responding to over 265,000 requests for assistance  - connecting businesses with around 45,000 hours of free, tailored business advice from independent business advisors in one-on-one sessions and events   - delivering 630 industry events  - welcoming over 2.2m visitors to digital channels. The Business Bureau remains committed to providing businesses across NSW with the support, tools and resources they need at every stage of their journey. To learn more, visit https://lnkd.in/e-8xvgu 

Inclusiveness matters. That's why we have created a Visual Story to guide you through your Service NSW Centre visit before you physically visit a centre. Visual Story helps you prepare for new environments and situations, ensuring a smoother and more inclusive experience. Visual Story is written in an easy read format and uses pictures to provide greater accessibility for everyone, which helps bring familiarity to a process and to reduce anxiety and stress. Visit our website at https://lnkd.in/gWRPEk6g to learn more. #Inclusivity #Accessibility

Digital Wallet and credentials are increasingly vital in daily life. Enabling people in NSW to verify their identity safely and seamlessly is one of our key priorities. Our digital service team participated in the discussion and exchanged valuable insights at the International Identify and Verifiable Credentials 2024 (IVC 24) summit and interoperability event last month. We showcased how the NSW Digital Wallet and its credentials can seamlessly interoperate with global technology and government systems by designing to a common standard. By aligning with national and international standards, people in NSW will be able to use the Digital Wallet and credentials in other Australian states, territories, and around the globe. You can read more about how you will be able to use the NSW Digital Wallet in the future at https://lnkd.in/g8RWiF9g #DigitalCredential #DigitalIdentity

Over the past several months, a dedicated team from Service NSW has been working hard to prepare the roll out of the Service NSW Aboriginal Hub Day in selected towns including Ashmont, Quirindi, Coonabarabran, Gilgandra, Condobolin, Walget, Kempsey and Coonamble for one day in November and early December. This is vital to ensure increased support for Aboriginal people in locations where the dedicated Mobile Service Centre “Kangaroo Bus” does not reach.  Service NSW team members will be able to provide customers with a range of information such as how to apply for a driver licence or Seniors Card, where to find savings and rebates to reduce the cost of living, and how to access to online government services. Other government agencies will be available at certain locations depending on demand to provide further specialised assistance.   #AboriginalHubDay #CommunitySupport 

Meet Carmine, the proud owner of Nonna’s Gourmet Rolls and Pasta in southwest Sydney.  He’s your man for coffee, pastries, gourmet rolls or a steaming plate of linguine boscaiola.  But when it came to launching and operating his food truck business, Carmine needed a little extra help. That’s where Louisa from the Service NSW Business Bureau came in.  In Carmine’s words:  “Before we met Louisa, we were struggling with the processes involved to get our food truck approved and operating.   “She helped us expedite the process and referred us to a number of free government services that have benefited our business.  “A year on, and we are still working with Louisa and can’t thank her enough for her ongoing support and for treating us like humans. Our relationship will continue for many years to come.   “She is an asset to the Service NSW Business Bureau.”  If you’re a business owner in NSW who wants personalised support from a team who is passionate about supporting the business community, call 13 77 88 or learn more at: https://lnkd.in/gVzmahkP  

From Tibooburra in the top of the state, down to Menindee and across to White Cliffs, people in Far West NSW will start seeing even more support throughout the region with a Mobile Service Centre being redirected to provide hands on assistance when claiming the Power Outage Support Grants: - $200 one-off payment per adult in the affected area, estimated to be 15,500 residents  - $400 payment for small to medium businesses affected, estimated to be 1200 businesses.    Together with the NSW Reconstruction Authority (RA), our Mobile Service Centre team will travel around the region and, with guidance from authorities working in local communities, provide face-to-face assistance to impacted areas of the far west over the next few weeks.  A Service NSW Business Concierge will also be onboard to help business owners with their applications for the business grant.   Service NSW team members will also continue their support of the affected communities on the ground at the Recovery Assistance Point (RAP) which has been set up in Broken Hill and is being run by the NSW Reconstruction Authority.    To stay up to date on where the Mobile Service Centre is headed, go to https://lnkd.in/gX6ksM5  To apply for the individual Power Outage Support Grant, go to the Service NSW app or visit https://lnkd.in/g37h9hmF To apply for the business Power Outage Support Grant, visit https://lnkd.in/gS7mPj_i 

Residents and business owners affected by the power outage in the state’s Far West can now claim financial assistance for costs incurred by the outage, with a $4 million support package funding two separate Power Outage Support Grants. - $200 one-off payment per adult in the affected area, estimated to be 15,500 residents  - $400 payment for small to medium businesses affected, estimated to be 1200 businesses.    These grants are to provide relief for the associated out-of-pocket costs of the ongoing power outage, for individuals and businesses in the disaster affected area, which covers the Local Government Areas of Broken Hill and Central Darling and in the Unincorporated Area.     Applications can be made online, via your MyService Account on the Service NSW website or mobile app.  Once an application has been approved, residents and business owners can expect to see the one-off payments in their bank account within several days.  Our team members will continue to support of the affected communities on the ground at recovery centres and through outreach, as well as increasing staffing levels at the Broken Hill Service Centre when required.   To apply for the Power Outage Support Grants or for further information, visit - Individual grant: https://lnkd.in/g37h9hmF  - Business grant: https://lnkd.in/gS7mPj_i