Hey Mel! Communications & Training

Communication skills are fundamental to all roles in all businesses ... so if you're serious about success, invest in upskilling your people! Here's a quick snapshot of some of our courses - and everything is tailored to your organisation's unique needs and environment. ❓Not sure what course is right for you? Take our quiz: https://lnkd.in/gYUU6VfD 📝 Get our complete training brochure: https://lnkd.in/gF6WhT3H 📱 Book a call to chat about your training needs: https://lnkd.in/gW8bSaWK #EOFY #budget #Learning #LearningAndDevelopment #LandD #ProfessionalDevelopment #training

Survey fatigue is real. But if we can’t survey… how can we gather meaningful feedback, and how do we do it without overwhelming our audiences? In our latest Topic in Ten episode of the Less Chatter, More Matter podcast, we dive into creative strategies to replace (or enhance!) traditional surveys. These tips are perfect for communicators looking to collect actionable insights while keeping engagement high. From old-school suggestion boxes (with a twist!) to live feedback during events and fun quizzes that double as data collection, this episode is packed with practical tips to keep your audience engaged and your feedback flowing. So, listen in to find out more here: https://buff.ly/4glKWHX 🎧 Or, if you think we’ve missed one, let us know in the comments below! . . [Video imagery description: Mel in front of her microphone talking to the camera.] . . #HeyMelComms #Surveys #EmployeeEngagement

Survey fatigue could be holding back your feedback efforts. In today’s world, people are overwhelmed by constant requests for input. Whether it’s employees or customers - they’re tuning out, leaving you with low response rates and disengaged audiences. But there’s hope! Our latest blog dives into five of the ways you can gather meaningful feedback that people actually want to give, without causing your audience to run away. So, if you’re ready to get some decent input data, read more here: 👉 https://buff.ly/4j3LQLd . . [Image description: A white background with five emoji faces from happy to angry. In the middle is the neutral face, highlighted in a speech bubble with a megaphone under it. Above this is the title "How to combat survey fatigue and gather meaningful feedback". The HMC logo is red in the bottom right.] . #HeyMelComms #survey #SurveyFatigue

With the holidays almost here, and a lot of us running off to avoid work, we thought that instead of a newsletter this fortnight, we would give you your Christmas present early… 🎄 Our 2024 blooper reel. 🎉 With it, you’ll see some of the efforts, re-takes, shenanigans and time that goes into making these podcast episodes - alongside the labour of love that our very own Mel undertakes as she sits to record these week on week. It’s a reminder that comms isn’t always serious, and humans are just that: human. So, sit down, relax, and enjoy the fun that arrives wherever Mel goes. Happy holidays, everyone! . [Video description: Lots of blooper reel takes of Mel and guests on the podcast. ] . . #HeyMelComms #bloopers #2024

You asked, and we’re answering. Over this holiday season, we’re launching our new Topic in Ten podcast series where we answer your biggest communication challenges in short, sharp and shiny 10-minute episodes. That’s right. Quick and simple 10-minute episodes where we answer your submitted queries and give actionable tips on your asks. So, what’s this week’s question? "How can we get people to actually read our internal comms newsletter for a transformation program?" Listen in to find out: https://buff.ly/3ZGqA5c 🎧 . . [Video imagery description: Mel in front of her microphone talking to the camera.] . . #HeyMelComms #ChangeCommunication #EmployeeEngagement

Internal communication isn’t just about sending emails or posting on the intranet. It's about delivering measurable outcomes that align with business objectives. Yet, many comms professionals face challenges like: - Confidence in our abilities—but not in showcasing results. - Lack of recognition from leadership. - Getting stuck in tactical execution instead of strategic decision-making. So, how do we break through? By thinking like business partners, focusing on outcomes, building business acumen, and measuring what truly matters. But to do this, you need to be ready to shift the narrative from “what we do” to “why we do it”. So, we’ve put together a list of the barriers and how to address them to demonstrate real impact, influence behaviour, and link comms to business success - right here: 👉 https://buff.ly/3ZXUOC7 . . [Image description: A white background with a big red and purple cicle. In it says: "Why strategic internal comms matters and how to demonstrate it’s value" in white, and beneath it is the HMC logo. Above it in the top left corner is a cartoon of two people looking at graphs and measures.] . #HeyMelComms #StrategicCommunication #InternalComms

In our latest podcast episode of Less Chatter, More Matter, we had an insightful conversation with Sia Papageorgiou FRSA, FCSCE, SCMP from the Centre for Strategic Communication Excellence (CSCE). We used this time to cover off the findings of her latest report: Strategic Internal Communication: Overcoming Challenges and Demonstrating Value, while we explored what it truly means to act strategically in internal communication—and why it’s critical for professionals to move beyond just tactics. Sia also shared powerful insights on why strategic communication is essential, not just for businesses, but for society as a whole. She also shares some key takeaways from the report, like the need for communication professionals to step up, build business acumen, and show the impact of what we do. So… if you want to do exactly that, listen in and get inspired to take your comms career to the next level: https://buff.ly/4g6iny1 🎧 . . [Video imagery description: Mel and Sia in front of their microphones talking to the camera.] . . #HeyMelComms #StrategicCommunication #Communication

As 2024 winds down, we couldn’t resist compiling Mel’s version of the year's top things. Sure, experts have their lists, but sometimes you need a bit more… personality. 🎉 From Pantone's “Mocha Mousse” (hello, chocolate vibes) to Macquarie Dictionary's "enshittification" (yes, that's real), the world has had its say. The full list (including my podcast picks!) is live on the blog. Curious about your 2024 faves—what stood out for you? Find the list here: 👉 https://buff.ly/41KyPzZ . . [Image description: A blue background with pink and red highlight, and Mel standing in front of it. She is pointing to the title "2024's top thing according to Mel (and the universe)" and beneath it has the HMC logo.] . #HeyMelComms #TopList2024 #Trends

I am, once again, asking for your input. (Now imagine this in Bernie Sanders' voice) We’re still wanting your ideas for our Topic in Ten podcast series, where we cover a topic of your choosing (comms-related, of course) in 10 minutes or less. Plus, we’ve covered some really interesting news this fortnight (think Martial Law protests) AND the 2024 top things of the year, like Macquarie Dictionary's word of the year. So, with all this greatness, we encourage you to get to submitting your ideas and make sure you’re subscribed below to stay in the loop: 👉 https://buff.ly/3ZoCDnG Sign up for free learning: https://buff.ly/3S8WyES. [Image description: Mel holding a tablet with the words "The trends you need for your 2025 strategy!" in pink. Beneath it is the HMC logo in white.] . . #HeyMelComms #TopicInTen #2024

As 2024 wraps up, it's time to look ahead! On the latest episode of Less Chatter, More Matter, we dive into six key trends shaping communications and change management in 2025. From the rise of AI to navigating workplace polarisation, ESG responsibilities, and cybersecurity crises, there’s a lot to prepare for. But our key takeaway? As communicators, our roles will expand—and so will the importance of building trust and resilience in our organisations. 🎧 Tune in now to stay ahead of the curve. And if you think we’ve missed a big trend, drop it in the comments below, because we’d love to hear your thoughts: https://buff.ly/3CZoQfA 🎧 . . [Video imagery description: Mel in front of her microphone talking to the camera.] . . #HeyMelComms #Communication #2025 #Trends