Birdeye Australia

Don’t just listen—respond. 💬 Acknowledge feedback, communicate improvements, and let customers know their voices are driving change. Measure and benchmark sentiment, reputation, and online presence, and get targeted recommendations to drive growth with Insights AI: https://birdeye.cx/x92wyk ⬅️

Feedback is more than just opinions—it's actionable data that can drive meaningful change. For multi-location brands, customer feedback offers insights that are specific, measurable, and tailored to each market you serve. Here’s how you can leverage feedback to fuel growth in 2025: 1️⃣ Spot Location-Specific Trends: By analyzing feedback at the local level, you can identify patterns and opportunities unique to each community. 2️⃣ Enhance Operational Efficiency: Feedback often highlights operational pain points. Addressing these ensures a smoother, more consistent customer experience. 3️⃣ Boost Customer Retention: Showing customers that their feedback leads to action builds trust and loyalty, no matter which location they visit. Don’t just collect feedback—act on it. Multi-location brands that prioritize feedback as a growth tool see better performance, stronger relationships, and happier customers across the board. What’s one way your brand turns feedback into action? Let us know in the comments! 👇

📣 NEW Guide Alert! The mortgage industry faces volatile market conditions and increasing regulatory demands, but managing multi-locations doesn’t have to be one of its challenges. Discover how top-performing mortgage companies leverage GenAI to streamline operations, elevate customer service, and stand out in the market. Download the guide today and take the first step toward success: https://birdeye.cx/tlm3o5 #Mortgage #Refinance #MortgageAdvice #AI #CustomerExperience #GenAI #DecisionMaking #CustomerInsights

🌟 Hello, 2025! 🌟 A new year brings new opportunities, and we’re excited to continue growing, innovating, and making a difference—together. Here’s to another year of success, partnership, and making big things happen. Let’s soar higher than ever in 2025!

Tyson Stockton, the COO of Previsible, shed light on the fact that AI's association with SEO is not a recent phenomenon. In fact, Google has been utilizing diverse forms and types of AI to enhance search quality for quite some time now. AI's significance is only becoming more apparent now with overviews popping up directly on the SERPs 🔎🌐. 📹: Local Search Expert Series: Decode AI's impact on SEO Stay tuned as we count down to 2025 with more top insights from this year’s webinars!

Happy Holidays from all of us at Birdeye! ⭐ To our incredible team: Thank you for your hard work and dedication this year. Your passion and innovation are what make us leaders in delivering excellence. To our amazing customers: We’re grateful to partner with you on your journey to grow and succeed. Your trust inspires us to keep pushing boundaries and delivering the very best. Here’s to a joyful holiday season and an exciting year ahead. Wishing you all happiness, health, and continued success in 2025! 🎉

HAPPENING TODAY! 🙌 Don’t miss out on expert insights from Steve on leveraging AI tools, refining your strategy, and boosting visibility. There’s still time to register and join us live—secure your spot now: https://birdeye.cx/2cs3m0 #aitools #strategyoptimization #expertinsights #businessgrowth #digitalmarketing #localsearch

Don’t neglect the fundamentals while chasing the latest trends—your online presence depends on it! Consistent reviews, accurate business listings, and timely customer responses are the building blocks of visibility and trust. With tools like Birdeye, businesses can easily manage the essentials while staying ahead of the curve: https://birdeye.cx/2ee5hw

Customer reviews can provide a detailed look into a business's performance. 📈 Many businesses, however, don't view reviews as a way to gain feedback. They are seen as a means to an end, a way to rank higher or reach a desired rating score. Let's shift the focus to feedback and treat these reviews as a tool to measure and optimize customer satisfaction. ⭐⭐⭐⭐⭐ Does your business excel in a particular area? Or are there areas of improvement you may have missed? Reviews can provide such insights: https://birdeye.com/ #Birdeye #GoogleReviews #CustomerReviews #Feedback #businessgrowth #localsearch #customerengagement #ai

Customers are chatting, and Birdeye’s Chatbot AI is answering. 💬 Consistent engagement often leads to increased trust and opens up opportunities for further conversions. Boost ROI while your team focuses on what matters most. Huge thank you to Yash Patel from [BeCreative360] for sharing his insight with us. 🙌 Watch the full session on demand: https://birdeye.com/view/ #BirdeyeView2024 #chatbotengagement #conversionsoptimization #customerexperienceenhancement #ROI #chatbotbenefits #digitaltransformation #customersuccess