Bailey Abbott

What’s more fun than a little bit of capability rivalry? Picture this: the Business Analysis and Change Management teams facing off over lunch for some good-natured sparring. The ultimate question? Are we very similar or distinctly different? The gloves (metaphorical, of course) came off as we debated the big questions: * Is one of us more process than people focused? * Is one group Excel vs PowerPoint obsessed? Artefacts vs Impact orientated? Design vs Adoption driven? After an hour of spirited back-and-forth (and maybe a few questionable impersonations), we came to a shocking realisation: we’re cut from the same cloth. At the heart of it, we’re both focused on helping businesses deliver meaningful value - ensuring solutions are what they need, not just what they asked for. Turns out, we’re not rivals at all. We’re besties with complementary superpowers, ready to lean on and support each other for maximum impact. And don’t worry, there are no real surprises here - we always knew this. But heck it was fun to spend an hour ribbing each other! Sometimes, a little friendly rivalry is just what the team needs to remind us of what makes us great: the brilliant way in which we come together to collaborate and Explore Possible. #BusinessAnalysis, #ChangeManagement, #CapabilityRivalry, #WorkplaceFun, #BetterTogether, #CollaborationOverCompetition

Bailey Abbott would like to welcome Chris Bronicki to the team. Chris is a client focused business development professional with extensive experience across multiple industries helping organisations achieve their goals. Much of his experience has been in the supply side of the pharmaceutical industry, most recently delivering digital supply chain solutions to consumer brands and their largest customers in the retail pharmacy channel.   Chris is known for his commitment to service excellence by working closely with key stakeholders and cross functional teams to understand their operating environment, challenges, and strategic objectives to achieve desired outcomes.

What the, is FinOps? If you’re using a smartphone or online service, you’re already familiar with the Software as a Service model - it’s part of our everyday lives now. Remember when all IT infrastructure was in-house, crammed into hot, server-packed rooms? Moving to the cloud has changed that dramatically. For companies with cloud-based infrastructure, the idea is simple: access a pooled resource and pay only for what you need, when you need it. But here’s the question - are you really getting the best value out of these cloud services? Are you actively managing your cloud costs or just using them? FinOps brings a structured approach to managing cloud spending. Think of it like moving house: when you plan a move, you compare options - removalists, mobile storage, trailers - based on budget and needs. FinOps applies this same mindset to your cloud setup, helping you evaluate actual usage so you only pay for what’s necessary, saving money and reducing waste. With a cloud-based product, you’re typically paying a unit-bound fee (time, frequency, memory). Along with the service, most cloud providers offer free tools to help you assess whether you’re fully using what you’re paying for - but you first need to know they’re available, and second, you need to understand how to use them. Just like any other element of your business operations, cloud infrastructure and service should be regularly reviewed for improvement opportunities. FinOps doesn’t just focus on cost though - it also uncovers inefficiencies within your digital infrastructure. Many of us have had the experience overpaying for services that we no longer need or are using to their full potential (online fitness program subscriptions anyone?). Identifying and addressing these inefficiencies not only boosts your bottom line but also benefits the environment. Our principal consultant, Wolfgang Marx is a tiny bit obsessed with this whole area and loves to chat about this topic. If you’re already on the FinOps path or just curious, he’d love to geek out with you. In the meantime, click below for a quick look at the FinOps approach 👇 #FinOps, #CloudCostManagement, #CloudOptimisation, #CloudSpending, #DigitalTransformation, #GreenIT, #SAGreat

What an achievement! ✈️🏆 Congratulations to Adelaide Airport Limited for being named Capital City Airport of the Year at the Australian Airports Association National Airport Industry Awards 2024. This well-deserved recognition reflects the hard work and innovation across the entire Adelaide Airport team, from sustainability to customer experience and cutting-edge operations. We love working with such an inspiring organisation and are proud to play a small role in helping them achieve their vision of being everyone’s favourite airport. #AdelaideAirport #LocalSuccess #SAGreat

Bailey Abbott is delighted to welcome back Muhammad Kashif Mehmood to our team as a Business Architect. With over 18 years of experience, Kashif has successfully delivered complex projects across the Public, Private, utilities and Defence sectors. His skill in aligning business goals with system processes allows him to create scalable, efficient solutions that drive lasting impact. A skilled communicator, Kashif has a proven track record in analysing and gathering Business and System requirements, effectively bridging the gap between Capabilities and Outcomes. His ability to translate and map business needs into actionable solutions ensures seamless execution and measurable results. We’re excited to have Kashif return and look forward to the exceptional contributions he’ll bring to Bailey Abbott!

Bailey Abbott is excited to announce Carolyn Walker has joined our team as a Principal Consultant. Carolyn is a seasoned professional in IT Service Management (ITSM) and IT Operations Management, with a strong interest in IT Risk, Governance and Cybersecurity. With over 20 years of experience in IT she has witnessed a wide range of ITSM and IT Operations scenarios, from the highly effective to the areas ripe for improvement. Having started her career in the Managed Service Provider arena, she has experience building and delivering ITSM and IT Ops capability across all levels of government, education, finance, defence and the private sector, most recently building out the ITSM and IT Ops capability for one of Australia’s largest retailers. Driven by a passion for enhancing service delivery, operations, and customer experience, Carolyn leverages her deep knowledge of best practice frameworks and extensive experience to drive meaningful change and to contribute to the wider IT community. Honoured as the itSMF Australia IT Service Management Champion of the Year in 2023 and recognised as a PeopleCert Global ITIL Ambassador, Carolyn is dedicated to continuing her impactful work and involvement in the Service Management field. Welcome to the Bailey Abbott team Carolyn! #welcome #newstarter #adelaide #sagreat #itjobs #adelaidejobs

How can we grow if we never challenge ourselves? Many of us have spent years building expertise in our fields, but true growth often comes from stepping outside that comfort zone. Are we really experts if we don’t pause to listen, learn, and hear fresh perspectives - from those in our chosen field, or even those in a different industry or profession to us? Sometimes, the best insights come from looking beyond what we know. At Bailey Abbott, we’re passionate advocates for professional development. Yes, it’s a familiar topic - but for good reason. Reflecting on our recent attendance at the 2024 IIBA SoftEd Festival of Business Analysis (#FoBA), we’re reminded why conferences and learning events matter, even with the costs involved.    For small businesses, sending people to professional events can mean covering tickets, travel, and managing workloads. So why do we invest? Here’s a thought (plus an insight!) from our Capability Lead, Business Analysis, Evan Klose, who attended #FoBA this year: 

We're #hiring a new Project Manager in Adelaide, South Australia. Apply today or share this post with your network.

Exciting news! 🎉 Bailey Abbott is now a member of the Australian Federal Government’s BuyICT Panel. This allows us to increase our delivery of specialised, local IT consulting services, helping Federal Government agencies enhance their digital capabilities with ease. We’re looking forward to making a tangible difference as part of this panel. #BuyICTPanel #SAGreat #AustralianFederalGovernmentICT #AustralianFederalGovernmentProcurement #SupportLocal