ESW

When Nike wanted to expand its global digital footprint and tap into new markets, it quickly realised that overcoming the operational, logistical and legal hurdles would be expensive and inefficient. What's more, they needed to make sure the customer experience was exceptional. Nike turned to ESW due to our local expertise and global capabilities. Read Steve Empey's article about how Nike achieved global success with ESW.

A great customer experience doesn’t end at delivery. Returns are your chance to turn refunds into renewed loyalty. Here’s how merchants are delighting shoppers with better reverse logistics strategies: ✅ Prepaid or clear return options ✅ Localized customer support ✅ Quick refund processing What steps is your business taking to improve returns? Explore best practices in our new blog post. 🛒 Read the full guide here ➡️ https://hubs.li/Q02_qyM_0

fabric's AI Order Cloud will help ESW continue to improve the omnichannel experience with seamless order management and simpler inventory visibility. Check out their latest product announcement where Frank Kouretas discusses how this cutting-edge technology will help us exceed customer expectations. 

Don't let #ecommerce fraud take the happy out of your brand's holidays. https://hubs.li/Q02_qByb0

Why do we continually innovate? So our clients can succeed in global markets. See how we're making worldwide #ecommerce powerful and simple. https://hubs.li/Q02_qsqj0

In November, we celebrated Culture Day across our offices with great food, fun traditions, and plenty of learning! It was a chance to dive into the diverse cultures that make up our team and remind ourselves why diversity is at the heart of everything we do. Ready to join a team that values unique perspectives? Check out our careers page https://hubs.li/Q02--J8v0

Omnichannel #logistics and delivery are now a must-have — especially for global brands and retailers. 🚛📦 Shoppers everywhere have come to expect a seamless experience across physical and digital channels. From Buy Online Pick-Up in Store (BOPIS) to flexible same-day delivery options, shoppers want to interact with you on their terms. Read how implementing an international omnichannel logistics strategy is a win-win for you and your customers👉https://hubs.li/Q02-lzQg0 #Omnichannel #Ecommerce #RetailLogistics

ICYMI: Our own Jonathan Sheard and Eamonn Grant spoke with Melissa Moore on The Retail Tea Break Podcast about what brands need to know to grow their international #ecommerce presence. Check it out! Listen on Spotify 👉 https://hubs.li/Q02ZJ-Hl0 Watch on YouTube 👉https://hubs.li/Q02ZK0s90

More than 60% of customers don’t return to brands after a poor returns experience. Are your ecommerce returns helping or hurting your retention rate? Find out how optimising reverse logistics can delight your shoppers and boost loyalty in our latest blog post. Learn about key strategies like prepaid returns, tracking shipments, and quick refunds. 📖 Read the blog to learn about exceptional ecommerce return processes here ⬇️ https://hubs.li/Q02Zd9Nb0

Check out the latest The Retail Tea Break Podcast! Our own Jonathan Sheard and Eamonn Grant spoke with Melissa Moore about what brands need to know about growing their international #ecommerce presence. Listen to the episode here 👉 https://lnkd.in/gxNnrwVs