CarTrawler

🎄✨ Season's Greetings and a very Happy New Year from CarTrawler ✨🎄 As the year wraps up, we want to extend a heartful thanks to all our Airline and Travel Partners , as well as our Global network of Car Rental Supply partners, for their loyalty and support throughout 2024. Wishing you all a joyful holiday season! We look forward to continuing to drive successful partnerships in 2025 and beyond.

Delighted to celebrate the election of CarTrawler’s Corey Murphy as Co-Chair of the MRC | Merchant Risk Council European Advisory Board. 🎉 This role as Co-Chair is a significant achievement for Corey who has also chaired the MRC Payments and Conference Committees, and also reflects CarTrawler’s growing expertise in the eCommerce payments space. As eCommerce continues to evolve, the MRC strives to empower merchants, provide solutions, and gather insights from industry experts on crucial topics like fraud prevention, payment optimization, and risk management. 💡💳 As a member of the MRC, CarTrawler joins over 750 other leading global organisations, collaborating on payment and fraud thought leadership and expertise in the eCommerce payments space.🌍

'Tis the season to be jolly, and we had a festive week with our Christmas Craic'r day in the office! ✨🎄 There were games 🎯 Lots of prizes 🎁 Sweet treats 🍬 Christmas themed lunch in Connections Café 🍴 And as you can see, some came dressed the part and we had great day full of Christmas cheer 🎅🏻

What if your loyalty program could tap into a $20 billion opportunity that most of your competitors are overlooking?  As the demand for car rentals grows for everyday needs—like visiting friends or moving—loyalty programs have a unique opportunity to create meaningful, year-round engagement with members, extending far beyond seasonal travel. Our latest report, Driving Loyalty: Market Insights on Car Rentals & Reward Programs, reveals that nearly a quarter (24%) of all car rentals are booked for everyday purposes, yet only 10% of these bookings occur through OTAs. This gap presents an opportunity for loyalty programs to become the go-to platform for these bookings by reimagining car rentals as an everyday essential and offering tailored rental options that fit into member’s daily needs.    In a recent episode of The Agile Brand™ with Greg Kihlström podcast with Greg Kihlstrom, our VP of Loyalty Partnerships Aleks Kaczmarek discusses how loyalty programs can capitalize on the booming car rental market and outlines actionable strategies to leverage this demand and growth potential.  🔗Listen to the full episode here: https://lnkd.in/ehCtmvVb #LoyaltyPrograms #CustomerEngagement #CarRentals #CustomerExperience #TravelRewards #DrivingLoyalty #CustomerLoyalty #EngagementStrategy

🎅🏻 A Festive Visit to CarTrawler HQ! This week, we had a very special guest stop by—Santa himself, accompanied by his cheerful elves! 🎄✨ Our HQ was buzzing with excitement as the families of CarTrawler staff joined in the fun. The day was packed with festive treats, face painting, magic tricks & more!🎁 At CarTrawler, we believe in celebrating moments that bring our team and their loved ones closer together. Events like this reflect our commitment to creating a warm, inclusive workplace culture.🎄✨

Low Cost Carriers Surrender to the Popularity of Loyalty Programs 🔑 A new 15 page in-depth report from IdeaWorksCompany has analysed the frequent flyer programs of some of the world's top low cost airlines. Executives once predicted that “low cost” and “loyalty” were an impossible combination. 📋 However, today, loyalty is firmly embraced by low cost carriers, with 14 out of 20 of the world’s largest now having their own frequent flyer programs. ✈️ Discover how loyalty programs boost the low cost carrier product offering ⬇️ 🔗 https://lnkd.in/eY6BqxC #CarTrawler #IdeaWorksCompany #Airlines #Loyalty

Happy Thanksgiving to all our partners, suppliers, colleagues and friends in the US! 🦃 We hope you have a wonderful celebration over the long weekend, and get to spend quality time with your family and friends. #thanksgiving #drivingsuccessfulpartnerships

Did you know that 24% of car rentals are for everyday use such as moving, visiting friends and family, or taking weekend trips? 🤔This often-overlooked market represents a steady stream of revenue for loyalty programs. Our latest report 'Driving Loyalty: Market Insights on Car Rentals & Reward Programs' sheds light on this untapped market of cost-conscious, everyday car renters who rent for reasons beyond vacations or business trips. By catering to these customers, loyalty programs can boost their appeal, attract new members, and create a sustainable source of revenue. Explore how loyalty programs can tap into this market by clicking the link below! ⬇️ 🔗 https://lnkd.in/gXd_s3H8 #CarTrawler #DrivingLoyalty #CarRental #RewardPrograms

🎉 We are absolutely thrilled to share our success at the International Customer Experience Awards (ICXA 24) which celebrate innovation, dedication, and unparalleled customer satisfaction! 🎉   We’re incredibly proud to have been recognised across multiple categories:   🥇 Gold: Best Customer Service 🥈 Silver: Best BPO Partnership 🥉 Bronze: Customer is at the Heart of Everything   And the best part? We were named the Overall Winner of ICXA 24! This prestigious honour is awarded to the application with the highest score across all categories, and we couldn’t be more excited to receive this recognition. 🌟   This achievement reflects the hard work, dedication, and passion of our amazing team. A huge thank you to everyone who made this possible.   Here’s to continuing to put our customers at the heart of everything we do! 💙   Awards International #ICXA24 #CustomerExperience #Awards #ProudMoment #CXExcellence #Teamwork #CustomerFirst

Many of us know how challenging it can be to reach younger demographics. This tech-savvy, value-driven cohort respond best to tailored strategies that capture their attention. Our recent survey of over 3,000 U.S. consumers revealed a compelling opportunity: 56% of 25-39-year-olds are most likely to rent cars through their loyalty programs.🚗📊 Want to dig deeper? Download our free report; 'Driving Loyalty: Market Insights on Car Rentals & Reward Programs' below to uncover more valuable insights! ⬇️ 🔗 https://lnkd.in/gXd_s3H8 #CarTrawler #DrivingLoyalty #CarRental #LoyaltyMarketing #Millennials #CustomerEngagement