Online retail experiences should be convenient and gratifying. Gen AI can humanize the process. We partnered with Best Buy to support customers and enable employees with new ways to make problem-solving easier. Find out more: https://accntu.re/3DyEUVO [Image description: Frame 1: A laptop with a bubble that shows five stars symbolizes a positive review of a customer support interaction; the graphic is composed of purple pointillism dots. In the top left corner, the Accenture logo is paired with the Best Buy logo, denoting partnership. Text explains: “Together, we reinvented the customer support experience.” Frame 2: A close-up shot of a woman’s hands on a controller playing video games. Text explains: “By working with Best Buy to develop an innovative gen AI virtual support agent...” Frame 3: A woman wearing headphones on a bus looks down at her phone. Text explains: “...that helps solve real customer needs with interactions that are smoother, more relevant and more personalized.” Frame 4: A woman stands in front of her refrigerator opening it. Text explains: “Using gen AI at scale, Best Buy is at the forefront of shaping new experiences—and making customers’ lives better.” Frame 5: Stylized text on a white background reads: “Reinvented with Accenture”]
About us
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.
- Website
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http://www.accenture.com
External link for Accenture
- Industry
- Business Consulting and Services
- Company size
- 10,001+ employees
- Headquarters
- Dublin 2
- Type
- Public Company
- Specialties
- Management Consulting, Systems Integration and Technology, Business Process Outsourcing, and Application and Infrastructure Outsourcing
Locations
Employees at Accenture
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Mirjana Spasojevic, PhD
Leadership, Product Design and Innovation | Technology R&D Senior Principal at Accenture Labs
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Fabio Chianese
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Ron Ref
Platform Ecosystem Strategy & Operational Expert at Accenture | Driven by Innovation, Growth, Transformational Business Models, Results | Business…
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Peter Dushkin
Solutions Architect, Software Energy Impact, & Sustainability
Updates
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Learn to protect yourself from fraud by finding the clues in these simulated deepfakes. Go deep on deepfakes: https://accntu.re/49Tk4wI [Video Description: An eight-image GIF. Image one shows an elf and reads: Don't let deepfakes steal the spirit of the season. Can you spot them? Image two shows a reindeer with one antler that is shorter than the other and reads: Spot the deepfake clue. Image three reads: Answer: Deepfakes may have body parts that are missing or misaligned—like the deer’s antler. Image four shows a snowman whose glasses are missing one earpiece and reads: Spot the deepfake clue. Image five reads: Answer: AI-generated images may sometimes miss pieces of the image, such as part of the glasses. Image six shows a gingerbread man with a smile that is partly blurred and reads: Spot the deepfake clue. Image seven reads: Answer: When using AI on faces, images can sometimes lose details, like the smile on this gingerbread man. Slide eight reads: How did you do? Share your results and tips in the comments below!]
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The world is changing faster than ever. Are you keeping up? The #AccentureLifeTrends report reveals the 5 key shifts driving change in business, leadership, and beyond. This isn't just a look ahead—it's a guide for action. Watch the full episode now: https://accntu.re/4gklin2 [Video description: Video opens with a video image of Mark Curtis, Head of Innovation and Thought Leadership at Accenture Song, saying “Everything comes down to a basic principle. Businesses need people.” “Foresight in 15: Life Trends” is shown throughout as copy at the top. Video cuts to Katie Burke, Global Thought Leadership at Accenture Song who says “The dignity of work... is a right now leadership challenge of how do you lead today in a hard economic environment." Video cuts to Jill Kramer, Chief Marketing and Communications Officer at Accenture, stating “The whole idea of this piece is to not skate up high over the things that are really changing behaviors in the world but dive down deep and seek to understand them more deeply." Video transitions to a purple screen with the call to action ”Watch our full interview to discover all five Life Trends and more. Download Now”]
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Wondering what it takes to earn consumers’ loyalty this season? Find out from Accenture's 18th Annual Holiday Shopping Survey. https://accntu.re/3DuGTue #Retail #HolidayShopping #CustomerExperience [Image Description: A four-image GIF, each with twinkling holiday lights. Image one reads: 3 bright ideas to turn holiday shoppers into loyal customers. Discover actionable insights in our holiday shopping trends report. Image two reads: 1. Boost sales through intelligent promotions. 30% of shoppers plan their purchases around discounts. Image three reads: Inspire with AI. 93% of shoppers think AI recommendations help them find better gifts. Image four reads: Simplify gift card redemption. On average, U.S. consumers leave $120 unspent on gift cards.]
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The trends of today are shaping the world of tomorrow—and each trend offers insight for leaders and innovators preparing for the future of work and life. From digital trust challenges to redefining dignity in the workplace, discover how these shifts impact us all. Get the #AccentureLifeTrends report: https://accntu.re/3W6UnmL [Video Description: The video opens with a card stock box with a purple Accenture logo. Hands come in to open the box to reveal the Life Trends for 2025. Copy reads, “Get ready to unbox the future where today’s trends shape tomorrow’s reality.” 5 images appear in the box, representing each life trend. The images are blurry, then each one comes into focus as they are described. The first clip shows someone scrolling through Instagram, then images of a real smiling face followed by a deepfake image. Copy reads, “With trust in the spotlight, doubt arises with every click and connection. What’s real and what’s deceptive?” The next trend image is a blindfolded child hitting a piñata, transitioning to a child watching her iPad with cat headphones. Copy reads, “Families are facing a tough challenge while raising their young. How do children stay connected and protected in a world of screens?” The next trend transitions to an influencer recording himself in front of a ring light and a woman cutting her own bangs. Copy reads, “Fast solutions win. From health hacks to financial shortcuts, people want it now, not later.” The next trend transitions to the shades at an office building, and two coworkers working together in front of a computer. Copy reads, “At work, dignity matters more than ever. Purpose, respect and value are being redefined as tech influences reshape work.” The final trend is a man running outside on a mountainside. Copy reads, “A return to nature and real connections—people are stepping back from screens to embrace the natural world." Images recede back into the box. Copy reads, “Each trend is a glimpse into the future.” Hands come back in and close the box. Copy reads, “Dive deeper to be ready for what’s next.”]
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The consumer landscape is changing fast — are you keeping up? Tune in to our latest #BuiltforChange episode to learn more about the trends shaping customer loyalty and how businesses can adapt to stay ahead: https://accntu.re/3DcZOcY
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Only 10% of businesses are using the most advanced capabilities to deliver real business value to their supply chain network. Learn more about the 4 key steps: https://accntu.re/3VAOw8R #SupplyChain #FutureReady #FutureOfWork [Carousel Description: Frame 1: The background is black and there are several purple lines that swoosh down towards the bottom right corner. The larger text in this frame reads, "What are the 4 enablers for a future-ready supply chain?" At the bottom in smaller text, it says, "See how you can accelerate transformation in your organization." Frame 2: The purple swoosh continues onto the next frame, which has a black background with a vertical rectangle of white on the right side. There is a 1 at the top of the frame and the text reads, "Modernize and connect the IT landscape to integrate major supply chain processes." Below the copy, there is a photo of two men with hard hats, construction vests/jackets, and laptops; they are pointing at a building. Frame 3: The purple swoosh continues onto a frame with a white background. There is a 2 at the top and the text reads, "Implement an advanced data platform to turn data into meaningful insights." Below the copy is an image of trucks on a highway. Frame 4: The purple swoosh continues onto another frame with a white background. There is a 3 at the top and the text reads, "Localize the sourcing and production footprint to reduce disruptions and vulnerabilities." On the right side, there is an image of green and purple plants on black shelves. Frame 5: The next frame has a black background with a photo of a woman looking at a laptop at the bottom; the purple swoosh is on the right side. There is a number 4 at the top and the text says, "Move toward an agile organization with an end-to-end platform for operations." Frame 6: This frame has a black background and a purple swoosh at the bottom next to the Accenture "greater than" logo. The text reads: "Ready to see how modern capabilities can help future-proof your supply chain? Read the report to learn more."]
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Continuous reinvention has been essential at Best Buy. Hear from CEO Corie Barry as she shares Best Buy's reinvention story—and her commitment to growth and adaption—in a conversation with Julie Sweet, our Chair & CEO. https://accntu.re/3Dbyiwz [Video description: Video begins with Corie Barry, CEO of Best Buy sharing, “Customer shopping patterns have changed markedly.” The screen splits to show both Corie Barry and Julie Sweet, Accenture Chair & CEO, and then switches to footage of consumers shopping in different ways as Corie continues, “They’re much less brand loyal. They find that retail isn’t the inspiring experience it used to be. It feels a little more transactional. And heresy, they don’t need us to always be the expert. They need us to be empathetic. They need us to care. They need us to find the right solutions. And so what we are doing is re-engineering, whether that’s the in-store experience or whether that’s the digital experience around real personalized discovery. So for our whole team, when you know explicitly how you want a customer to feel, I do think you re-engineer completely how you think about going to market.” Julie Sweet shares, “It’s something that you’ve been so great at, you know, helping consumers, meeting with them where they are, being able to bring them different kinds of technology delivered in lots of different ways.” Against a white background, the word “REINVENTED” appears. The “V” turns on its side to become the Accenture “Greater Than” logo, which zooms out to reveal the full text: “REINVENTED WITH Accenture”],
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Does your business meet the criteria to be considered reinvention-ready? Only 16% of businesses do. With a foundation of intelligent operations and modernized data, these companies can reach 2.5x higher revenue growth. Find out how: https://accntu.re/3ZHpwiL [Image Description: Frame 1: Overlayed on a futuristic cityscape with glowing blue lights, text reads: “What does it take for an organization to be reinvention ready?” Below this, a banner says, "Four Key Components" with a purple background and arrows pointing to the right. Frame 2: The title “One: Automation” appears over a neon blue circuit board background. Below, text reads: “End-to-end platform integration that supports hyper-automation across most processes.” Below this, arrows on a purple banner point to the right. Frame 3: The title “Two: Data & Analytics" is set against a blue futuristic dashboard background. Below, text reads: “Fully modernized data foundation and decentralized data ownership.” Below this, arrows on a purple banner point to the right. Frame 4: The title “Three: Traditional AI” appears over neon blue circuit-like design. Below, text reads: “Application of traditional AI to augment tasks at scale.” Below this, arrows on a purple banner point to the right. Frame 5: The title “Four: Generative AI” is set against a blue glowing circular digital design. Below, text reads: “Rapid scaling of gen AI use cases.” Below this, arrows on a purple banner point to the right. Frame 6: On a blank purple background, text reads: “Are your operations reinvention ready?” Below, overlayed over a futuristic network of glowing nodes, a call-to-action reads: “Check out the full report to find out.” The Accenture Greater Than logo appears below.]
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November has been an exciting month! From attending the Build Stuff event in Lithuania 💻, to celebrating a costume party in Norway 👯, to the launch of the GenAI studio in Mexico 🚀, running through the dark in Luxembourg 🏃♀️, and engaging at the ServiceNow World Forum in the US 🌍, we’ve kept the momentum going! We also proudly received the Workplace Pride Global Benchmark 2024 Advocates Award in the Netherlands 🏳️🌈 and dedicated time to give back during Belgium Volunteer Week 🙌. Can’t wait to see what the final month of the year has in store! 🎉 Accenture Belgium Accenture Luxembourg Accenture the Netherlands Accenture México Accenture Baltics Accenture Nordics [Image Description: Image 1: Three Accenture employees smiling and taking a selfie with a purple Gen AI Studios banner in the background, looking up at the camera. Image 2: A big celebration around white tables, with everyone dressed in black-tie attire, hands up, smiling, and laughing. Food and drinks are on the tables in celebration, with purple and blue light-up curtains in the background. Image 3: An aerial view of several purple photo booth strips featuring Accenture employees posing with fun props like costumes, sunglasses, and hats. Image 4: Thirteen Accenture employees in black Accenture marathon running gear, posing for the camera before running through the night, with a concrete and brick window background. Image 5: Six Accenture employees posing for the camera with a four-legged yellow robot dog featuring the Accenture logo. Image 6: Two Accenture employees posing for the camera with their arms out, smiling at an Accenture donation stand featuring chocolate chip cookies, with the Accenture logo in the background against a green grass wall. Image 7: Five Accenture employees with event name tags around their necks, posing for the camera and pointing at it with big smiles on their faces, against a real or deepfake Accenture digital background. Image 8: An Accenture employee with a name badge at an event, talking to an interested attendee at the real or deepfake booth, with people and pink digital imagery in the background and within the booth. Image 9: An Accenture employee wearing a VR headset while driving in a virtual experience at an event with glowing purple lighting.]
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