MediaMarktSaturn

At #MediaMarktSaturn, we consistently focus on our customers. Our goal: When you think of #ConsumerElectronics, you think of us.   This is also what we underline today at the #results presentation of CECONOMY. We are developing steadily towards becoming an #omnichannel service platform. To do so, we have created a strong basis by intelligently linking our bricks-and-mortar business with online channels and the targeted development of new business areas. These growth businesses complement our core business and make a significant contribution to profitability.   Here are some of our key results: 📈 Our sales increased by 5.3% to € 22.4 billion, our adjusted EBIT grew by 26%. Our net profit increased by more than € 100 million. 💡 Our Services & Solutions business made a significant contribution to our profitability. We saw a strong demand for device insurance, extended warranties and telecommunications services in the past financial year. 🛒 Following the roll-out in Italy and the Netherlands in the last financial year, our Marketplace is now available in five countries. We significantly increased our Marketplace sales. 💻 Retail Media already reached its mid-term targets in the last fiscal year. The growth field is a key driver of the company's profitability. We now aim to achieve triple-digit income. 📺 The positive development of own brands has gained momentum over the last four quarters. Growth was driven by large electrical appliances, TVs and accessories.   You want to know more about our results? Here you can find our press release: https://lnkd.in/dC78E56j   #CECONOMY #Success #Growth #Retail #TeamMediaMarktSaturn

In 2000, Michael Glossner started with an apprenticeship as a retail salesman at MediaMarkt Solln. But his journey took an unexpected turn when he lost his eyesight in 2006. With the help of his team, modern tools and his incredible determination, he adapted and found ways to thrive in a new role at #TeamMediaMarktSaturn as Telecommunications Operator 📞. "I get everything through audio and work with screen readers,” he explains. Today, Michi ensures our customers leave every call with a smile: "For me, it was a good day when all the customers on the phone are happy." Find out more about Michi’s journey, also including audio description, here: 🔗 https://lnkd.in/d_6DiW3b #TeamMediaMarktSaturn #Diversity #ExperienceChampion  🎥: Fabio Faebss, Victor Mansaré, Michael Hauk 

It is all about (X-mas)-Experience! Yesterday, our legendary Christmas party was transformed into a variety theater. In addition to many artists, we celebrated one thing above all: Our employees. And since our company stands for "Experience electronics to enrich people´s life" we also restaged technology - true to this motto, our employees were able to experience a lot, from drone photos to a digital Christmas competition. And of course there was also our Christmas raffle, with which we collect money for charity organizations in the region.  #TeamMediaMarktSaturn #Christmas #team

🚚 Flexible Delivery Service: MediaMarktSaturn Tests Instant Delivery for Large Appliances! ✨ Just in time for the holiday season, MediaMarktSaturn is expanding its delivery service: In Germany, we are now testing same-day and next-day delivery with additional services for large appliances such as refrigerators, washing machines and televisions over 42 inches in selected stores in the Cologne, Koblenz and Dortmund regions. In addition to our existing instant delivery service for smaller parcels up to 23kg in partnership with Uber, we now offer a flexible solution for both small and large last-minute gifts. 🎁🎄 The pilots offer three levels of service for set-up and installation at the customer's home, providing a convenient shopping experience. Customers can currently book the instant delivery for large appliances in participating stores and will be able to do so online or via the app in the future. Following the evaluation of the pilot projects, we also plan to roll out instant delivery of large appliances across Germany by gradually establishing 14 Urban Hubs as regional last-mile delivery centres. 🏢 Press release with more information and participating stores: https://lnkd.in/gfy2-xeY #TeamMediaMarktSaturn #Delivery #SupplyChain #holidayseason

Arrivederci queue: Mobile payment revolution at MediaWorld in Italy! In Italy, our customers can now pay for their products directly at the sales staff on the floor and no longer have to join long checkout queues. As the first country at MediaMarktSaturn, our colleagues have introduced mobile payment - and with great success: the corresponding app is already at the top of the Italian Android charts! The advantages at a glance:  - Greater customer satisfaction thanks to less waiting time  - More scope for impulse purchases  - Strengthening the relationship between customer and sales assistant  - Reduction of checkout costs  - Improvement of operational processes We are proud of this milestone and look forward to being able to offer it to our customers in other MediaMarktSaturn countries soon. Tell us, would you use this service? #Innovation #CustomerExperience #MobilePayment #MediaMarktSaturn 

The more different we are, the more successful we become - as a project from MediaMarkt Magyarország shows. In our store in Székesfehérvár, we want to support the #employment of people with #disabilities. To underline this commitment, we hired 10 out of our 45 employees with disabilities. The results: customer and employee satisfaction increased. This project highlights how embracing #diversity in business leads to success and a more inclusive workplace. In the future, we intend to staff further stores in #Hungary according to this model. We are very proud of our #TeamMediaMarktSaturn in Székesfehérvár!

Fast, faster, MediaMarkt Polska: Building on the success of our Instant Delivery service in Germany, we´ve now introduced this innovative offering to 71 stores across nearly 50 cities in Poland. Together with Uber, we´re making it easier and faster for our customers to get the tech products they need, when they really need them📦.     Here´s how it works:     ✅Delivery in up to 90 minutes from the nearest MediaMarkt store, within an 8 km radius.   ✅Small tech items (up to 15 kg) like headphones🎧, chargers and controllers 🎮 are delivered straight to our customers' door.   ✅Flexibility: Order online up to 2 hours before store closing time.     This is another step forward in our commitment to customer experience. We´re excited to see how our Polish customers embrace this service!     #TeamMediaMarktSaturn #MediaMarkt #Poland #Uber #CustomerExperience #Delivery

🌿Continuing our sustainability journey in Tübingen, Germany! We are happy to announce that our #MediaMarkt BetterWay Pop-up store in Tübingen will continue beyond its original timeline! This innovative store, focused entirely on refurbished electronics, has been a huge hit with our customers, offering high-quality products like smartphones, laptops and services like trade-in, repairs or rentals - all contributing to foster circular economy ♻️ 🤝 Thanks to the amazing work of Senad Llapjani and Zafer Kaya on site and the team around, we’re gathering valuable insights on sustainability and customer needs. We see clearly that there is a lot of potential for creating even more awareness for a sustainable lifestyle! This project is part of our commitment to the circular economy, ensuring technology gets a second life while reducing waste. We’re excited to keep growing, learning, and making a difference! 🌍✨ Marcus Tengler Stefanie Nedele Dzenita Hedzic Lucas Fortes da Silva #Sustainability #MediaMarktSaturn #CircularEconomy #Tübingen

Wohoo, we are celebrating 45,000 followers! Thank you so much! 🎉 In order to give you even more great and exciting insights in the future of our company, we would now like to know what you are particularly interested in or would like to see more of. Vote with us!

Our Retail Media Summit wrapped up its final event of the year in Düsseldorf, Germany, after an inspiring journey through Italy, Spain, Benelux, Austria, Turkey, and Hungary.🎊 This last summit wasn't just about MediaMarktSaturn Retail Media - it was a collaborative gathering of partners, agencies, and advertisers, all diving into insightful presentations and panel discussions on the future of Retail Media. 📈 From the keynotes 'Overall MediaMarktSaturn Strategy' by Bas Eijssink to 'MediaMarktSaturn Retail Media: The Key to Success in Omnichannel Retail' by Torsten Ahlers to 'Trade Marketing Meets Retail Media: Synergies for Success' by Andreas Graßy and the panel discussion 'Winning Strategies in Retail Media' – it was a day full of valuable insights and networking opportunities. Special thanks to Criteo, Google, OMD Germany and Publicis Media for actively participating in the discussions on stage and sharing their insights. 🙌 We thank all participants and look forward to the upcoming developments in the Retail Media sector! 👏 Catch some of the key takeaways from the summit.💬 #RetailMedia #TeamMediaMarktSaturn #Networking #Innovation