December is wrapped up, and here's a quick rundown of what we’ve been up to at Fibbler.
WHAT WE ADDED
- Launched our Copper CRM integration with help from their awesome VP Marketing, Jessica Andrews. 👑
- Rolled out a new pricing model based on output, not just features.
THE GOOD
- MRR increased by 23%.
- We hit a huge milestone with 100+ paying customers.
- We’ve been mentioned on LinkedIn over 10 times in December within the ABM and outbound workflows space.
THE OK
- Monthly churn increased to 4%. The main reason we’re seeing is companies tightening their budgets at year-end. It’s not a huge surprise, but something we’ll keep an eye on moving forward.
- Adoption of new features is quite good, with 25% of users already using the campaign scheduling or custom webhooks we launched in November.
THE BAD
- Demographic data challenges. We’re trying to pull in company details like size and industry for our in-app dashboard, but pulling it from the API isn’t as easy as we hoped. If anyone knows a cost-effective way to fetch this kind of data at a company level, please send me a DM!
- Activating LinkedIn Ads data within the CRM is a challenge for companies without a dedicated RevOps or marketing ops resource. We need to do a better job of helping them activate and use this data to its full potential through step-by-step guides and potentially even services in this area later on.
LEARNINGS
Reflecting on the month, we’ve been making strides, but there’s something that’s becoming increasingly clear as we look ahead: the key to long-term success will be getting deeply integrated into our users' existing ecosystems.
Just like I’ve learned in marketing, the fundamentals still hold true even in a fast-evolving SaaS landscape. It’s not about quick fixes or flashy tactics, it’s about making small, consistent improvements.
For us, that means ensuring that Fibbler fits seamlessly into the workflows our users already have, while also creating significant value for the price.
That’s where we believe we’ll differentiate ourselves the most.
P.S. Our CTO, Adam Hartsner, is living the dream, spending the winter with his family in Asia. Don’t worry though, he’s still coding hundreds of rows per day, just from the beach. 😜🏄♂️🌊
#b2b #saas #startup #bootstrapped