The best option is to check if the project is within scope by eliminate HW and SW so to be compatible. If this does not meet the project scope, then you need to investigate what are the available options and with what cost, then bring the matter to discussion with all stakeholders and make a decision for the next steps of the project by updating scope, plans and costs, as the best scenario.

Para melhorar a comunicação entre hardware e software, é essencial identificar os requisitos de ambas as partes e reunir informações detalhadas. Organizar reuniões regulares com as equipes promove colaboração e o uso de ferramentas de documentação esclarece os objetivos. Criar um canal de feedback contínuo permite resolver problemas rapidamente, enquanto testes conjuntos nas fases iniciais ajudam a identificar e corrigir questões de compatibilidade precocemente.

Atualizações de sistema em dia e uma programática manutenção preventiva de hardware e software. Documentação em dia para garantir controle de sistema e hardware também são aliados para um bom funcionamento de ambos.

One thing I found helpful is to find a common ground that both parties understand. Hardware has to communicate to the software through firmware to understand the commands being sent. Plus, it helps to have an experienced person who understands both hardware and software so the integration could run smoothly.

Emulators or simulators can help test how software interacts with hardware before deployment. This is especially useful for embedded systems hardware setups. Automated testing can also identify potential hardware-software incompatibilities early on.

The most important side to approach this matter is the experts communication. Promote interdepartment comunication and define KPI's in common. Define the specifics regarding functionality and limitations, that's one of the biggest problems one usually encounters when faced with this kind of situation. Also consumer market compatibility can be an issue as well.

Usually a vendor will have a compatibility matrix for your OS and their software, and the vender is quite knowledgeable with whether their software is compatible with your hardware. Use the vender as a resource for all of your compatibility questions.