Você está sobrecarregado com prioridades conflitantes nos processos de TI. Como você pode efetivamente simplificá-los?

Always start from understanding the business demands and future plan from top management and align IT priorities accordingly.

If you understand the company and its business objectives, this shouldn’t be a problem. You should instinctively know and/or work with the business to decide what needs to be achieved first.

Understanding and aligning IT departments with business operations is essential for organizational success. Being close to the business helps IT departments grasp the company's objectives, challenges, and opportunities, allowing them to develop tailored technological solutions that drive efficiency and innovation. Additionally, shaping business demand is crucial, as it enables IT to proactively address needs, optimize resource use, and implement solutions that anticipate future challenges. This proximity and proactive approach ensure that IT initiatives directly support business goals, facilitating better decision-making, enhancing overall agility, and maintaining competitiveness in the market.

Feeling overwhelmed by conflicting priorities in your IT processes? Streamline and simplify: Identify and evaluate all tasks using proven frameworks like the Eisenhower Matrix. Align your priorities with your business goals for maximum impact. Keep communication open with stakeholders to understand and meet their needs. Adopt agile frameworks Regular reassessment and realignment. Utilize top-tier project management tools like JIRA, Asana, and Trello. Implement automation to reduce manual effort and boost productivity Develop Standard Operating Procedures (SOPs) for consistency Maintain a centralized repository for all documentation to ensure easy access and organization. Stay flexible and ready to adjust priorities as business needs change.

si hay contradiccion, superposicion y exceso de demanda: 1ro. alinear con el plan de la direccion. 2do alinear con las gerencias laterales. 3ro fijar el objetivo comun y establecer prioridades consensuadas con todas las areas. en este punto resulta util usar la matriz de eisenhower por ejemplo. 4to. aplicar metodos agiles conr evisions programadas y rapidas para un seguimiento efectivo.

Few basics must be considered : 1. Existing capability vs future demand . 2.Create cross functional champ to initiate change adaptability while technology is revamping. 3.Keep BCP and Security in the center. 4.Top to bottom approach in change management.

My mantra, which has always worked, is to collaborate with key stakeholders to assess and define the business benefits of IT initiatives. This approach ensures alignment with business goals and drives successful outcomes.

One method that I’ve used in the past is to bring stakeholders with conflicting priorities together and have them collaborate to prioritize an “order of merit” of work. It seems like a great way to introduce conflict between the stakeholders, but once they realize no work will proceed until they agree, they have incentive to cooperate. Instead of you being accountable for delivery alone, they now have “skin in the game” and are accountable for determination of the priority

Start by reviewing the Objective, revise the priorities again with the product owner/client, schedule technical meeting with the project team and focus on what can be done today, then the next and the next.

1. Prioritize and Categorize: Urgent vs. Important: Determine which tasks are urgent and which are important. Focus first on tasks that are both urgent and important. 2. Stakeholder Communication: Align Priorities: Ensure all stakeholders understand and agree on the priorities. Clear communication helps prevent misunderstandings and conflicting demands. 3. Use Technology and Tools: Project Management Tools: Use tools like JIRA, Trello, or Asana to track progress, assign tasks, and manage priorities. 4. Risk Management: Identify Risks: Identify potential risks associated with conflicting priorities and develop mitigation strategies.

Google Ten Second Triage... make sure you treat the most P1 of your P1 incidents/requirements first and deal with the rest in order of importance. TST is an interesting take on how to manage immediate workload when the requirement is greater than the resources available. Equally as valid in IT as it is in Emergency medicine

Based on assessment and clearly defined business benefits, prioritize IT initiatives that most benefit the business. As they say, if everything is a priority, nothing is ...

Many organizations lack a formal/structured intake process for new/change requests. Adapting an ITSM framework to log all change requests and having a process to review/assess (such requests), define business benefits, prioritize - essentially streamlining the process brings focus on what is most important to the business. It helps create workflows for continuous process improvement.

Clear and timely communication & documentation of priorities and progress is key to success. Collaboration and communication tools like Jira, Trello, Slack; when setup and used properly help achieve the objective.

It is important to monitor progress, review KPIs and OKRs on a periodic basis to understand success areas and opportunities to fine tune. Be transparent and communicate the progress to all parties, significantly helps in adoption and support.

First: It is always paramount to know the priority which is only possible if you have identified needs and dependencies. Second: Scheduling based on both dependencies and priority as well as resources to accomplish schedule. Third: Considering the possibility of unexpected or even known possibilities that could derail the plan, make sure to do contingency planning all along the way. Do not leave anything to chance. Remember backup plans and resources should be noted up front.

Know how your IT Organization creates value. Put the fewest procedures in place that you can, make them simple, monitor them, report upon them and adjust as necessary.