Considero importante que a comunidade esteja de acordo, tendo em vista o início do diálogo aberto e a inclusão deles no processo. Prefiro realizar consultas, como pesquisas e conversas diretas, para entender as necessidades reais e expectativas dos usuários. Também, manter a transparência sobre as mudanças e explicar os benefícios ajuda a criar alinhamento e confiança.

To ensure the community is on board with revamping library services, start by engaging them early. Conduct surveys, host focus groups, or meetings to gather input and understand their needs. Keep communication transparent by regularly updating them on plans and progress. Offer pilot programs or demos of new services, and actively seek feedback. Finally, ensure the revamped services reflect the community's preferences and address their concerns, showing that their voices directly influenced the changes.