Quais são as formas mais eficazes de gerir as suas emoções durante a comunicação oral?

I would go the other way round. EI cannot enhance self-awareness, self-management, social awareness or relationship management. In order to enhance your EI you first need to work on all those separately while at the same time together. EI May have great benefits if applied from the core of one’s philosophy. Hence my belief that one should work on self-awareness, self-management and social awareness prior as a starting point and then merge the learning or application of EI. If one’s philosophy about relationships is inherently unhealthy, no amount of EI will change their perspective. I believe we need a different starting point that will lead to EI.

Emotional Intelligence (EI) refers to recognizing, understanding, and managing our own emotions while also being attuned to the emotions of others. In multicultural environments, EI is invaluable as it aids in navigating diverse emotional landscapes and ensures effective communication across varied backgrounds. For those with creative mindsets, EI offers deeper insights into human behavior, fostering innovation that resonates more universally. Elevated EI doesn't just improve interpersonal interactions; it's proven to boost overall performance, well-being, and leadership capabilities.

In my experience as a trainer or presenter; EI plays the top most priority for oral communication readiness. Having an understanding of EI; helps one to connect the dots of the audience mood and expected responses. Most importantly; once ensures to be in the present moment or trigger the presence of mind for the audience and stick to the subject being discussed. In addition; getting prepared on oral communication can also be non-verbal; like learning on the previous instances and the diversified background from where the audience comes from helps to strongly connect.

Emotional Intelligence matters because it contributes to better interpersonal relationships, enhanced communication skills, and more successful interactions at work and in our personal lives. Developing your EI can lead to improved emotional control, more positive outcomes from conversations, and a greater ability to connect with others on an emotional level.

Emotional intelligence matters because it is what makes us superior to machines. It brings compassion and helps connect with our team, building a sense of community. We spend more than a third of our day with our coworkers and the only way to be successful through all of this is to work on our Emotional Intelligence.

Having a strong sense of EI helps you gain more perspective of the given situation. The ability to listen without bias and empathize by putting yourself in others shoes will help truly gauge where they are coming from and why they feel how they feel. Reflective listening is a great way to let them know you are engaged and hearing what they have to say. Then with the information you have received you are able to articulate your response and action plan in a manner that will make the person feel they are heard and that you truly understand their experience, while also personalizing an approach to solve their individual problems.

If we are able to manage our emotions well, this means we can compartmentalise our emotions. This means being able to recognise and feel moments of happiness even when we are actually sad due to another incident. This is powerful!

Managing emotion by two ways:- 1. Take time (fillers/ go-to statements) 2. Use breaks (natural breaks) works all the times. Even Yoga philosophy propagates the same, for your mind- Reduce Speed and use breaks. Same applies everywhere, even in oral communications.

Managing emotions is essential in any form of communication. So, mindfulness, preparedness, deep breathing and the use of "I" in statements or communication for clarity help in expressing thoughts and emotions. But if the above listed are difficult during oral communication in managing emotions, seek support...

With World Mental Health Day October 10th, understanding EI seems especially important in today’s BANI, brittle, anxious, negative and inconceivable environment. EI is being “smarter” with emotions (6seconds.org). Emotions impact what we think, do and act upon daily. From the moment we wake up, to the decisions we shouldn’t make when we’re hungry, EI is a factor. So next time pause to feel your “decision” - pay attention and reflect on the feeling. Was your decision influenced by feelings of awareness, self regard, empathy, flexibility, reality checking, or independence among other traits? EI starts from the inside out, once understood, it can be a foundation for explosive growth and fostering wellbeing and resilience. That’s powerful!

Prepare. Prepare. Prepare. Preparing yourself emotionally before engaging in oral communication is an effective way of managing your emotions. To do this, you should identify your purpose, audience, message, and emotions. Clarify why you are communicating, analyze your audience to understand their needs and expectations, and craft your message using stories and examples to engage with them emotionally.

What a great opportunity to share easy EI tips and tools from our hands-on programs and coaching certifications. (These tips are also in our best selling books). Use these questions for an “EI mindset” once prepared along with the great contributions from colleagues above. Once you’re ready- keep these questions in mind as you practice and during the communication itself: 1. What am I thinking? 2. What am I feeling? 3. What do I want from this communication, conversation or interaction? 4. What am I doing that is getting in my way? Being “self-aware” helps you pace yourself, and keeps your EI mindset on track to help you be smarter with your emotions in any type of communication.

It's great to prepare your content, and it's also great to prepare your energy, how do you want to show up, who do you want to be in that conversation? Setting an intention and doing breathing exercices before can go a long way supporting you in communications.

Knowing your material inside out can boost your confidence. Practice your speech or discussion points beforehand so that you feel more in control during the actual communication. Before your communication, take a moment to visualize a successful interaction. Imagine yourself speaking confidently and the audience responding positively. This can help reduce anxiety and get you actually excited.

Positive self-talk and visualization are potent tools to manage emotions. Replace self-doubt with affirming statements like "I am capable" or "I've got this." Picture yourself excelling, visualizing an impactful presentation or an appreciative audience. To solidify these goals, use boards or post-it notes to jot down and display your objectives, making your aspirations tangible and serving as a constant reminder. Employing these techniques not only diminishes stress but also bolsters confidence, setting the stage for effective oral communication.

I agree, an important distinction for revealing positive self talk is simply checking in…”are you on your case or are you on your side?” When we pause to consider the idea it becomes easier. Add the number of times you beat yourself up with “negative thoughts”, or the amount of “positive thoughts” you’re using with words to describe your experience in any number of daily situations. Keep a journal for a couple weeks to see if your ratio of +/- thoughts change under different circumstances. EI is measured by EQ, emotional quotient (Reuven Bar-On) but without data, a good starting place may be our “self talk” because words connect our thoughts and feelings around energy. Balancing self talk may be a good first step to boost EI.

Focusing on your message and nothing else is a crucial strategy for controlling your emotions during communication. By maintaining a strong focus on what you want to convey, you can minimize distractions and keep your emotions in check. This laser-like concentration on your message helps you stay composed, articulate, and on track, making it easier to manage any emotional responses that may arise during the conversation. It allows you to convey your thoughts and ideas more effectively while maintaining control over your emotional state, ultimately leading to more successful and impactful oral communication.

Having your message clear before is essential, because if you get lost or overwhelmed, you can go back to it. Regulating emotions during a meeting is a lot easier if you practice regularly regulating your emotions outside stressful situations. It's a skill you can develop, practice and grow so that when you need it, the "mental muscles" are there and already know what to do. Breathing exercises are great ways of practising managing your emotions.

Some thoughts: 1. Identify patterns 2. Seek feedback 3. Assess your communication goals 4. Emotional regulation techniques 5. Regular self reflection 6. Adjust + Iterate

Remember that managing your emotions during oral communication is an ongoing process that requires practice. Over time, you can become more skilled at staying composed and effective in various communication situations.

One last note, you cannot always be responsible for how others interpret your “words”. However; levels of cultural sensitivity and awareness are key during communications in today’s dynamic world. EI assessments like MHS EQi2.0, or 6seconds.org come in multiple languages and may be helpful to introducing new lexicons that resonate with a greater number of people over time.

Tried and tested ways: 1. Learn to recognize your own emotions 2. Focus on deep slow breaths to centre yourself 3. Practice your speech in advance 4. Visualize a positive outcome, supplement with positive self-talk 5. Practice empathy 6. Listen attentively 7. Practice mindfulness 8. Pause - and reflect