¿Qué puedes hacer cuando un miembro del equipo ignora el plan del proyecto?

A leader shines when things go wrong. First, you have already built confidence, trust in your team members. An open and honest conversation with the person, in private, to understand what is happening is key. Then, see what the person offers as a solution and discuss it. If viable, what support is needed? Discuss the options, pros and cons and compromises. LM's/leaders are in place to make sure a team delivers in the best possible way they can and that implies duty of care e.g. taking into account their workload, knowledge, experience and personal circumstances every step of the way. This is an opportunity for growth (e.g. increasing satisfaction, engagement, retention, etc) and an opportunity to show care to the people we manage.

In project management, escalation becomes necessary when a team member persistently disregards the project plan and cooperation efforts. If direct resolution attempts fail, reaching out to a higher authority or third party, such as a project manager, supervisor, client, or mediator, is a strategic move. Present the situation objectively, supported by evidence and documentation of the team member's behavior and its project impact. However, reserve escalation as a last resort, having diligently explored other avenues to address the issue directly with the team member. This step ensures a fair and structured approach to resolving project-related challenges.

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." Maya. Angelou When dealing with issues at work and have to deal with an employee always remember that it is a human being and you don't know what is happening in the background. Deal with the issue with a human touch. People don't forget how they were treated and what the felt in difficult moments. We all learn from situations like that.

A simple answer is: "change the team" or "change the plan". That said, I find it hard to believe a team member (who considers herself /himself a professional) will ignore a project plan; this is a symptom of something deeper, and has to be a root cause. Typical root causes are: >>Project plan did not involve the team member, and team member does not believe/trust her/his part of the plan. >>Project plan was defined "top down" without proper risk planning, or resourcing. So everyone is doing it without believing in it (in this case the team member ignoring the plan is the courageous canary!) >>PMP was not professional enough to sit with the team member 1 on 1 & listen. It's always easier to see the symptom. Harder to treat the cause.